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7 - 12 of 158 reviews
Reviewed 29 November 2017 via mobile

Pro:
1. Near to Noboribetsu Jigoku Valley, within walking distance to all local tourist spots
2. Shop district is within walking distance, with amenities like 7-11, restaurants, souvenirs shops etc...
3. The ryokan itself equipped with in house Onsen, and it’s open for 24/7.
4. Shower equipments are provided both in rooms and Onsen area, branded shampoo were provided (Sheishedo)
5. Surroundings were quiet at all times
6. Neat and tidy, hotel staff were very polite and patience while introducing surrounding to us.

Cons:
1. No restaurant within the hotel, reservation of meals in hotel must be 3 days before check-in.
2. Remote area and limited transport access to the area. There’s only 4 buses in and out of Noboribetsu. Missed out 1 bus can cause you much delay to the whole journey.
3. Restaurants in shop district, most of them only open after 6pm. During lunch time there’s only 1 or 2 restaurant option.

Date of stay: November 2017
Trip type: Travelled with friends
2  Thank Travel741287
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 October 2017

Very traditional ryokan set in the heart of Noboribetsu onsen. It's a stone's throw from the famous Jigokudani (Hell Valley). While the staff spoke only Japanese, they were very helpful, friendly and hospitable. They were very attentive and helped us set up the futon while we went out for sightseeing. The room was spacious, nicely decorated and very clean. Oh.. And the onsen was great too! This place is one of the highlights of my trip. Highly recommended!

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank BryanMah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 September 2017 via mobile

Bit old facilities but reasonably comfortable stay. Nice meals with spacious room. Would be nicer if they have outdoor hotspring bath for both sexes. It was a good experience to wear Japanese custom cloth which made me feel Samurai.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank h0ilp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 September 2017 via mobile

Noboribetsu is a small town, most of hotels are located within a walkable distance from a walking street. This hotel is as well and it is also close to the pathway to Hell valley where is one spot one shouldn't miss coming to this town. The hotel has free parking on site with vallet service. You will be greeted with staffs upon your arrival and check in was a breeze. A staff will roll your luggages and accompany you to your room.
It all sounded good and well but something didn't gel well.
Where shall I begin...the hotel is probably more than 40 years old and the interior says it all; old and stained carpet in the reception area, furnishing and most importantly it doesn't look clean.
We've booked a non smoking Japanese style room but what we were given was a small room with seating area with tatami mat flooring where dinner and breakfast will be served and another adjacent small room with 2 twin beds on old and dirty looking carpet floor. When asked, staff just give us an option that they could clear up seating area after dinner to make space for futon beds which we agreed as the " bedroom" area is very stuffy and no way I would feel comfortable walking barefoot on that carpet. The room is apparently not a non smoking room as requested - small ashtray on the table and smell of cigarette smoke that lingers on the futon, beddings and my pj.
Dinner and breakfast were served in the room by an attentive staff. Quality of food was average. We were asked of our preferred dinner time at check in and were asked about breakfast after the dinner. By the time we discussed breakfast time the slot available were 6.30, 7.00 and 7.30 am as the latest slots at 8 am were all taken. 7.30am it was for our breakfast. That's not all, we needed to get up by 7.10 in order for staff to come prepare the room. Sigh... So, I recommend discussing all timing at your check in if you would like your breakfast at 8
Now, the hot spring. The hotel public hot spring bath are on ground floor. Small and not well maintained in my opinion. Hot spring water is murky from all natural minerals in there. I would have wanted to spend longer time in the bath but because of it's conditions I wasn't comfortable to do so.
All in all, we were disappointed with what we've experienced in this hotel; cleanliness, room, food, for the tariffs we've paid for. Wouldn't recommend.

Date of stay: August 2017
Trip type: Travelled as a couple
1  Thank muthuuum
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 April 2017

Nice hotel located near walking street. Room is big and clean, however, red carpet in bed section is very old and does not look nice at all. Tatami area is nice and much better. Bathroom and toilet are separated and very clean and all functional. Breakfast is Japanese style and very delicious. Service is nice. Onsen is also fantastic. Overall, it is a very good ryokan. Just red carpet section in bedroom is a big minus.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank visitlimp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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