This was a hard review to write, because it really depends on what room you get here. And we expected rustic, but not filthy. Upon check in we had to wait for someone to check us in. When we first checked in they gave us a "annex" room, across from the main lodge. It had holes in the walls, falling apart furniture, cobwebs and spiders everywhere and was just dirty. The worst was the bathroom! Dried feces on the toilet, and a rusted out sink complete with brown water! No way was my family staying in this room! I called and asked if the lodge had better safer rooms. They were very nice and upgraded us to a "newer" room. It was better. Renovated slightly. Much cleaner, but the bedding seemed like it was never changed and had hairs on it...yuk. We slept on top on the bedding with our own pillows and blankets we luckily brought from home. Our room was comfortable, but LOUD. Right above the bar, that went on till 1 am! So after no sleep we attempted the resturaunt. SLOW. One person doing it all. Coffee was nasty, so dark 4 creamers barley lightened it up!! So the food came...and they forgot to put in me and my daughters order! So we did not get to all eat together. The food was not very good either and very expensive for a family of 5. So for check out, again, no one to had the keys too. We left them on the counter.
We had several other family members stay here with us, all complained of dirty rooms. It is such a bummer, cause it is beautiful around there. But I will never stay here again. Though it was nice they upgraded us to a better room, they need to teach thier staff how to clean better and actually change the sheets between guests or get a better washer? I have no idea. Never again, next time we will be camping!
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