The whole experience at this hotel was terrible. The hotel all over was dirty, shabby and smelt terrible. Smells of stale smoke everywhere. Bed bases were ripped. Handles broken. Full ashtray in the games room. Walls stained in the hotel and bedroom. Towels were small and frayed . Sun-chairs broken by the pool. No plug on the bath or shower screen. Hotelier was very rude, I was actually shouted out for holding a carrier bag with a pint of milk and strawberries in bought in the square. The hotelier waved her finger in my face saying no no no. My young children still imitate this now and call her the naughty lady.
We didn't receive the room we had booked and paid for as given to someone else. The hotelier claimed Venere.com had double booked but I have now been advised this is not the truth. When I asked to pay less I was laughed at. No table/desk, kettle, cups or hairdryer. All we had were 3 beds in a very small room. My son was expected to sleep under an open window. Very poor value for money. The photos online are very misleading. This hotel is unkempt and tatty and grubby. Stay here at your peril. Not a good place with young children. On booking a family room you expect it to be ok for children. Clean and basic is acceptable not dirty and cramped. A bad start to a holiday.
We paid 115 euros for this cramped inappropriate room. We booked an Ibis budget instead on our return journey and this cost 55 euros. This was far superior and cleaner.
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