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La Valencia Hotel
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Reviews (1,248)
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All reviewspink ladywhaling barcafe la ruebeautiful hotelocean viewlobby barbottle of champagnesan diegorooms are smallla jolla covesea lionsgorgeous viewsold schoolthe entire staffan older hotelvalet parkingvalet service
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Reviewed 16 January 2014

My husband grew up in La Jolla and always wanted to stay here. So, for his birthday we made a reservation. I informed the hotel in advance this was a special stay, and they went above and beyond. Greeting us was a lovely card accompanied by a decorated plate with a delicious cake and chilled champagne. Our room was lovely...the view of the ocean and proximity, you can hear the waves. The bed was really comfortable. Hotel staff were always friendly. The pool is a nice size, the business center equipped with the basics which was handy for a bit of work I needed to do. Normally, we like to be out and about and spend little time in the hotel, but here, you do not want to leave.

Room Tip: I think most of the rooms have attributes. Loved ours... A corner room, which was also a free upgrade.
  • Stayed: January 2014, travelled as a couple
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Thank anonymous3685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 18 January 2014

Dear La Jolla Native,
We are thrilled that you joined La V and more importantly that La V delivered for a memorable stay. The charm and enchantment of our vintage hotel spans decades and in 2014 we will continue to work hard to deliver experiences that matter to todays guests all wrapped up in the ambiance of our circa 1920's venue. Thank you for your wonderful and gracious compliments - we hope you return soon.
Best regards,
Mark Dibella,
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

The La Valencia is an iconic California landmark built in the 1920's. In the heart of La Jolla Village it is a great location with a charming exterior and old world lobby... but it is mostly downhill from there.

The rooms are very small and the price exceeds any relative value. Simply not worth the price for what you get.

The new La Rue Cafe is horrible. Cold and without any redeeming qualities. The menu leave a lot to be desired and the service is cold and aloof if you can get any. Give it a miss.

There is a veranda restaurant that is lovely on a nice day...great view of the Cove and a good place for a pleasant lunch and a glass of wine.

  • Stayed: January 2014, travelled with friends
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2  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 18 January 2014

Dear Local Critic -
Naturally we are sad to see your comments on the new la Rue - this exciting bright and open venue was never intended to take the place of the former Whaling Bar - a lovely legend but also one who's time had past. Café la Rue design and décor was inspired by the art of Wing Howard and his paintings (which proudly adore the walls) and were commissioned for the space circa 1947 (Mr. Howard also painted the then controversial whaling mural). Since opening on New Years Eve Café la Rue has been bursting at the seems - we respect that it is not your style but we understand if your memories remain cemented in the previous establishment.
You may be unaware of the diversity of our guest room options at our lovely iconic hotel - room size and rate options begin with our smaller Vintage rooms (Which it sounds like you booked) with prime ocean views to our more residentially larger classic rooms and suites in the original Sevilla and Cabrillo wing to our generous ocean front and poolside villas.
Our staff is very driven to ensure our guests are more than satisfied - I am sorry that we were unable to provide you with a renowned La V experience in which we continues to embrace and adjust to the changes in guest needs and expectations of todays travelers.
Sincerely,
Mark Dibella,
Managing Director

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Reviewed 16 January 2014

We stayed at La Valencia for a weekend for our Anniversary/Babymoon. I was very surprised that none of the staff knew what a Babymoon was and even sent us champagne to the room after hearing this. But they did upgrade us to an amazing room with fantastic ocean views. The hotel has been been beautifully restored & modernized, it was hard to leave after the weekend!

Room Tip: Request a room with a view of the ocean
  • Stayed: January 2014, travelled as a couple
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Thank Krissy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 22 January 2014

Dear AZ Anniversary Guest -
As you might be able to tell, we LOVE to be part of special occasions - thank you for letting our team help make your anniversary celebration more than just special. A big part of our success is due to the amazing guests who we are honored to host - that includes you both; thank you.
We'll see you again soon.
Warm regards,
Mark Dibella,
Managing Director

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Reviewed 13 January 2014

This hotel is very old fashioned and very expensive for what it offers. Our room was tiny and you really couldn't 'swing a cat' in it. Even the porter had trouble squeezing in with our bags! We had a shower, tiny basin and toilet in what they call a bathroom but they shouldn't be allowed to call it that. There was no room to even put a toilet bag and had to put stuff on the floor in the shower. The room was so claustrophobic that we asked to be changed and they did so on our second night. This was much bigger and a bathroom that can be called a bathroom but the scaffolding outside our room and the noisy generator made this on par with the previous room. We had dinner which was great but we were pleased to leave this over-priced, old-fashioned place.

  • Stayed: December 2013, travelled as a couple
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2  Thank lux_chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 16 January 2014

Dear Guest -
I took the opportunity to review many of your almost 30 reviews to better understand your feedback. You have a diverse and varied criteria for satisfaction.
La V clearly markets our iconic 1926 era property and diverse and varied rooms. You booked our best value vintage room in our Tower wing, approximately 265 sq., ft. with king bed, dresser, desk, night stands and club chair - the vintage bathroom is indeed a euro style with large shower with dual shower heads, vanity and toilet - all were just renovated in 2013 to include travertine and period tile. Vintage rooms have 9 ft. ceilings and the majority have stunning ocean views. La V also offered Classic rooms & suites which range from 350 - 425 sq. ft and include bathrooms with shower/tubs - much more residential. Our villas are most indulgent ranging from 450 - 1,200 sq. ft. with generous spa bathrooms. Each category is priced accordingly.
I am personally very pleased that our staff made arrangements to provide you with an alternate room type when you asked; our goal to strive for ultimate guest satisfaction - you received a classic room as more space appeared to be your main goal. I am sorry that neighboring renovation work impacted your stay - the project was brief but understandably not appealing.
I noted in your New York property reviews much more disappointment in rooms, amenities and service but still earning 4 stars. I am sorry that our eager and accommodating staff, well maintained facility and location did not earn similar rankings - this seems out of balance with your disappointment in the room type you booked at La V. If there is more you would like to share with me, please do not hesitate to call me directly at 858-551-3790. We do value all feedback and review it for any opportunity for improvement - we also recognize that each guests perceptions are also their true reality. I am sorry La V did not resonate with your expectations.
Sincerely,
Mark Dibella,
Managing Director

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Reviewed 13 January 2014

This past weekend we stayed at the La V for my husband's birthday. We had a beautiful room, a special picture of him was already in our room upon our arrival. Champs and chocolate was also delivered to him for his special day. In addition, we were upgraded us to a larger room with no charge. I would highly recommend this hotel. It was our first time, and we will be back :).

Thank you Nancy for making us feel special!

R&T

  • Stayed: January 2014, travelled as a couple
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Thank Tweety5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 15 January 2014

Dear Royal Guest -
Happy birthday again and thank you for letting La V make the occasion even more special. Our DNA is soaked in generations of celebrations and we are thrilled that you our enchanting property and engaging staff delivered. Hope we see you back for many more birthday celebrations.
Cheers!
Mark Dibella,
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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