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“Jewel of La Jolla- says Mona”
Review of La Valencia Hotel

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La Valencia Hotel
Ranked #5 of 24 Hotels in La Jolla
Certificate of Excellence
Reviewed 20 May 2014

We searched for a hotel which was perfect location wise, had a great ambience and would provide the best customer service (this we discovered was 7 star and not 5 star)
Staying at La Valencia was the best decision we made for our friends and family. We booked rooms for the entire weekend and the staff at La Valencia was willing to work on earning our business and making this stay memorable from the very beginning. Our group was delighted with the seamless check in..the welcome and the complete follow through from all staff members
The rooms were delightful - but the suites were Amazing !!!
Would definitely do this again anytime. Thank you ALL at the hotel La Valencia. Kudos to the staff and management.

Room Tip: Pick any- they are all good.
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  • Stayed: May 2014, travelled with family
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Thank Mona V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Jewel Guest-
As you know, we were delighted to work with you in planning the room arrangements for your guests - our team was more than delighted to know that the weekend was a hit and that our team delivered a smooth, comfortable and well organized hospitality experience (it's what we do)! Don't forget - after all that work in planning the festivities it's time for you to take a well deserved vacation.
See you soon at La V -
Ciao,
Mark Dibella,
Managing Director

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721 - 727 of 1,193 reviews

Reviewed 19 May 2014

Nice people working here but we booked the classic (larger) king with ocean view because I wanted a full bath, larger room and ocean view. We paid the asking price and we're not told until we checked in that the requested room size, bath was unavailable with an ocean view. The balcony is very nice but the room is the small room with no bath.
Please just tell us upon our request that what we requested in NOT available. Don't wail until we book and drive 10 hours. We do our homework and we just appreciate a bit of honesty up front..

Room Tip: You may not get what you requested or were told was available.
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  • Stayed: May 2014, travelled as a couple
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Thank SUSIE32657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Los Gatos Guest -
Thank you for your assistance during and after your stay. I very much appreciated the lovely comments you sent regarding our follow-up and I am happy to know that your overall experience and memories of La V are positive. I am confident that your next 10 hour drive to our welcoming doors will be even more wonderful.
Cheers,
Mark Dibella,
Managing Director

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Reviewed 18 May 2014

My future husband and I decided to stay at La Valencia for ten days last February. We got married after we had been there for one week. La Valencia's staff is incredibly helpful and will do everything they can to insure a great visit. There were some issues with our room (i.e., too small with our small dog and street noise) but Todd Husted, the front desk manager, changed our entire trip by upgrading to a villa at no cost. Now this was luxury!! As we got closer to our special day we relied more and more on their superb concierge, Nancy Hirsch, as she guided us to florists for corsages, transportation,and dinner the night before and after our wedding. She even found a groomer (who came in on her day off) to groom our beloved bichon the day before the wedding! La Valencia is extremely pet friendly and is happy to provide water and food bowls for your pet. As a same sex couple we never experienced a moment of discomfort. We planned our ceremony months before at a beach on Coronado and even thought La Valencia was not profiting from our wedding they went above and beyond what was expected in every situation.

Room Tip: Ask for a room as far away from Prospect Street as possible.
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  • Stayed: February 2014, travelled as a couple
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Thank Edrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Happy Couple!
Congratulations and thank you for spending part of your west coast celebration at La V. I am so happy to know that our team rallied to make your stay more special and that they quickly worked to ensure you were comfortable and welcomed. Special thanks for your recognition of our staff including Todd and Nancy. If we've done our job well then we will hope to see you both back to celebrate your many, many years of special anniversaries!
Congrats from your new family at La V -
Mark Dibella,
Managing Director

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Reviewed 17 May 2014

My husband and I, along with our two teacup poodles, found a wonderful retreat during a very stressful time in our lives. The staff was welcoming and very sensitive to making our stay as relaxing as possible. Fruit and lemonade were delivered to our room upon arrival, we were upgraded to a beautiful villa overlooking the ocean and our room rate was reduced as a show of solidarity to what San Diegans were experiencing.
We enjoyed a delicious dinner at the Terrace Restaurant, with our two pups, one of several restaurants in the hotel.
Our many thanks to this grand hotel for their sensitivity and concern during this trying time.

  • Stayed: May 2014, travelled with family
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3  Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Grand Guest -
It is our team who should be thanking your for letting La V be your retreat during such a challenging time. We were so devastated to hear the news as it happened and quickly mobilized to ensure that we could be ready for our worried and concerned guests and their pets. We are grateful that La V could provide a welcome and relaxing escape during this time - we hope to see you again under much more festive circumstances!
Most gratefully,
Mark Dibella,]
Managing Director

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Reviewed 17 May 2014

We held our wedding at La Valencia in La Jolla this month and couldn't be more pleased. The garden is the most beautiful venue for a wedding ceremony overlooking the ocean with beautiful flowers surrounding you. Our reception was in the Galeria room which was incredibly lovely - very intimate and romantic for our small party. They also have larger rooms that are every bit as elegant. Everything about our experience was perfect. Great staff and perfect setting!! The room accommodations were also outstanding. Bobby organized our entire day and helped us plan all the details including the menu and program. He is sensational and such a pro. We couldn't have had a more perfect wedding!!

Room Tip: Ocean view rooms are worth it!
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  • Stayed: May 2014, travelled with family
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Thank smc1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Exquisite Bride,
We couldn't craft our enchanting weddings without our exceptional and beautiful brides and grooms - thank you for allowing La V to make your fist day so special. Added thanks for recognizing Bobby our catering specialist - he loves what he does!
We look forward to celebrating your first, second and every anniversary!
Warm regards,
Mark Dibella,
Managing Director

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Reviewed 17 May 2014

Located in the midst of La Jolla, directly on Prospect Street. Please note that the Hotel is NOT located direclty on the ocean.

Nicce old Hotel that would Need some renovation, in particular Elevators and the rooms. The Lobby Bar is very nice.

The rooms are small and dated. Please be aware that there is only a sliding door to the bath room which gives not full privacy. Please be also aware that Ocean View does not mean full ocean view, but only partial (My first room was facing other buildings and I had to go very close to the window to see a small angle of the ocean...).

Staff: some staff are not very friendly (e.g. front desk) - when I was unhappy about my room the front desk staff told me she could not see if any other room will be available and asked to come back in 2hours after 4 PM (funnily, when I spoke to a Manager she could immediately give me another room...).
Service at the breakfast tends to be slow (I had to wait more than 30 minutes for cereals with berries), despite the fact that there were only 3 tables occupied so they were not really busy.

However the Manager on duty was very friendly and managed well the Situation at breakfast once we complained which was very much appreciated.

I hope they will be able to fix some Service Problems and make some renovations - it could be a nice Hotel with some luxury touch if this is improved!

PS: I am fully Aware there was a wedding which ket the staff busy, however they should still be able to accomodate other guests as well.

  • Stayed: May 2014, travelled with family
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1  Thank TandTSwitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Important Guest,
I apologize for the service misses during your stay but I greatly appreciate the fact that you made note of our staffs genuine efforts to make amends; thank you.
The hotel is indeed not on the sand however we do (and have been since 1926) command a majestic bluff overlooking the Pacific Ocean with over 75% of rooms enjoying commanding views of the sea and coastline. Directly below the hotels 11 story Tower Wing is Scripps Park with lovely sweeping lawns and mature trees - we do think the views from La V are outstanding. . . and the beach at La Jolla Cove is steps away!
Many thanks,
Mark Dibella,
Managing Director

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Reviewed 16 May 2014

Quaint and lovely, it really is a step back in time to a certain era of California living, and it couldn't be better. Came for a wedding, and it was just perfect--especially because I found a Vacationist deal and didn't pay quite as much as my family/friends did.... Staff was great, the rooms were old-school elegance--made me wish I had a little apartment there. Full disclosure, I'm a West Coast girl who is now on the East Coast and miss the Pacific side of things, so I have rose-colored glasses--but the rose colored hotel is fantastic nonetheless!

  • Stayed: June 2013, travelled with friends
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Thank starryi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCalSunsoul, General Manager at La Valencia Hotel, responded to this reviewResponded 26 May 2014

Dear Rose Colored Guest -
Your praise for La V is is greatly appreciated. Our location is only slightly better than our marvelous staff who truly help make the La V experience enchanting. No matter what coast you reside on, we hope you make our coast your home away from home.
Cheers,
Mark Dibella
Managing Director

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Additional Information about La Valencia Hotel

Address: 1132 Prospect St., La Jolla, San Diego, CA 92037
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in La Jolla
#3 Luxury Hotel in La Jolla
#3 Romantic Hotel in La Jolla
#4 Family Hotel in La Jolla
#6 Business Hotel in La Jolla
Price Range: £219 - £409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Valencia Hotel 4*
Number of rooms: 114
Official Description (provided by the hotel):
La Valencia Hotel is more than a La Jolla landmark, it's an icon. La V continues to host celebrities, politicians, special celebrations,and romantic getaways since 1926. Located steps from the tidepools and sandstone cliffs of the Pacific Ocean, La V is the perfect blend of location and luxury. The hotel's historical Mediterranean influenced architecture and decor, including beautiful courtyards, hand painted murals and exquisite Spanish mosaics, evoke old-world charm in this one of a kind coastal destination. Choose from 114 luxury guest rooms, suites and Villas, some with fireplaces, stunning ocean views, tropical California landscaping, or picturesque La Jolla village. Offering two distinctive restaurants: Cafe la Rue Bistro & Bar or THE MED Ocean View Restaurant. Enjoy premium libations in La Sala Lounge or plan a special event in unique indoor and outdoor ocean view event locations. La Valencia is the premier location to escape, relax and unwind. Experience the beauty of Southern California in San Diego's most elegant and classic luxury hotel and become a part of La Valencia's exceptional legacy. ... more   less 
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Also Known As:
La Valencia Jolla
Hotel La Valencia
La Valencia La Jolla

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