I am a frequent business traveler spending about 300 nights a year in hotels and this was a disappointment. First, the hotel has no pay cable tv channels like HBO. I was here for 13 nights and not only was that a problem for me, it was a shock and had I known this I would never have booked here. In addition to this although they had a dvd player in my room, and I travel with plenty of movies, there was no remote control to operate it. When I asked about one I was told they don't have any remote controls for any of their dvd players and advised someone could come to my room to show me how to use it. I am not a moron, I know how to operate a dvd player, that was not the point, how tacky and inconvenient! I purchased one myself, easy enough, and what I thought they should have done. Since I am a Starwood Platinum guest my Starwood Ambassador was able to get this reimbursed for me and I left it for the next guest! I will say the food in the bar was great, and the bar staff outstanding, I would have no trouble recommending them to locals in the area as they know how to deliver exceptional service. Also the manager who was there the day of check in when I realized about the HBO was nice enough to take $10 off the rate for that. The grounds are pretty and I very much liked have the fridge, microwave and wet bar. I usually stay at the Hyatt around the corner when in La Jolla but thought I would give this Starwood property a try. If they fixed these couple of things, and had a higher level of service from the hotel staff would consider staying again.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Travel Republic (UK), TripOnline SA, Hotels.com, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Sheraton La Jolla Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton La Jolla
- La Jolla Sheraton