I used the spg.com platinum line to book this reservation and the agent accidentally failed to put in the correct nightly rate. It amounted to a $19 a night difference. I stayed for two nights. When I received my folio I realized that there was a rate discrepancy and I called the hotel and requested an adjustment to the rate that I was quoted. I spoke to the reservation agent, the "revenue" manager, and the General Manager all to no avail. It is stunning to me that the General Manager of this hotel ( that is not exactly a shining star for Sheraton-SPG) would choose to lose a loyal SPG member who has stayed at the hotel on other occasions. While I had consistently found the service at this hotel lacking I was willing to sacrifice due to the location and the very nice pool/grounds area. Never again.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Hotels.com, Travel Republic (UK), Priceline, Ebookers, TravelUp, TripOnline SA, Odigeo, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Sheraton La Jolla Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton La Jolla
- La Jolla Sheraton