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“Top Notch Service”

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Hotel La Jolla, Curio Collection by Hilton
Ranked #15 of 24 Hotels in La Jolla
GreenLeadersBronze level
Shelby Twp, MI
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Top Notch Service”
Reviewed 18 August 2014 via mobile

We were only in La Jolla for 1 night but the staff let us stay for the following day and use the pool and the shuttle. The room was clean and comfortable. Cusp the restarant had a great view but missed on the food a little. Sea Bass was over cooked and Rock Shrimp was cold. Service was great despite that. The free shuttle around La Jolla was a great service. We used it a few times. Location was great. We could walk to the beach and there were a few good restaurants as well.

Stayed August 2014
Helpful?
Thank Shakgirl28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Oh smuf325, thank you for the 5 star review! I am so happy to see that you had such a great visit and that the team took such great care of you. Thank you for your feedback regarding Cusp, I have shared your comments with our executive chef for follow up with the team. I look forward to welcoming you back when you have the opportunity to make it out this way again from MI. Thanks again! Shannon Foster
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (287)
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English first
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014

Stayed here for 6 nights and really enjoyed it. Location I ideal-- walking distance to beach, shops, and restaurants.

Very kid friendly-- pool I only 3 ft deep so minimal supervision required for kids to swim.

Valet service is excellent-- Lance, Maher, Joe, Danny, Angelo and all the rest are great. Very prompt and helpful.

Will definitely stay here again.

Room Tip: Choose an Ocean View as high up as possible to avoid street noise
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Thank you James C for the perfect review! I am so happy to see that you and your family enjoyed your visit with us. The valet team is truly the best in town and I am overwhelmed with joy to see that they not only took such wonderful care of you but that they made such an impression for you remembered their names. Thank you again for the fantastic feedback. I can't wait to welcome you and your family back! Cheers! Shannon Foster
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Mexico City, Mexico
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 August 2014

We stayed a week in Hotel La Jolla, and were very satisfied. We occupied two connecting rooms on the eight floor, having a great view over the green area and the ocean. Breakfast is served on the restaurant on the top floor; we also had dinner one night, it was very good, food and service.
Take note it is pet friendly, and dogs were very present indeed.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dubson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Than you Dubson for your absolutely wonderful 5 star review! It sounds like your room setup was perfect and you certainly can not beat those views on the 8th floor. It sounds like you had such a great visit from the team to the food. I hope we will have the chance to welcome you back again soon. Thanks again! Shannon Foster
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Fruitland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2014 via mobile

Great location!! Everywhere we were headed this was a great central point!!!

The only reason I didn't give a 5 star rating was because we had to call every evening to get enough towels for the 3 of us, became quite a pain in the rear!!! Also we had a room above us vomit over the balcony and it landed on ours we told the front desk, no one bothered to clean if up!!!!

Stayed July 2014
Helpful?
Thank Cjoy42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Thank you Cjoy42 for the 4 star review! I am so happy to see that you had such a great visit. I'm sorry that we did not leave enough towels during the housekeeping service each day. The minimum amount of towels we leave should have been enough but it sounds like we need a little bit of retraining in that area. Regarding the trouble maker guest, YIKES! I am so sorry we did not dispatch someone right away to clean up that mess, I have shared your feedback with my team to ensure the concerns noted never repeat themselves. Thank you again and I look forward to welcoming you back! Cheers! Shannon Foster
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Kirkland, Washington
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 August 2014

My family recently stayed at this hotel on the last night of a busy soccer weekend. My only complaint was that we could only stay one day. The location is La Jolla is excellent. It is a short walk to the beach and the quaint La Jolla Shores shops and restaurants. In the event you want to explore La Jolla Village you can borrow a bike, take a longer walk, or take advantage of the hotel's free shuttle.

Every staff member we came in contact with was exceedingly friendly in a sincere way. After a light night dinner in their spectacular roof top restaurant the kitchen crew waved good by like we were family or friends. The décor and environment is very hip but in a comfortable and welcoming way. A remarkably family friendly atmosphere for a hotel with a swanky feel. They don't just give "lip service" to the family friendly aspect, they actually provide pool toys!

This will be the place we stay for all future trips to San Diego. Well done Hotel La Jolla!

Room Tip: The views are spectacular from the upper floor rooms. Not sure which floor you need to be on to enjo...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank wazoocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Oh wazoocat you have me just tickled pink from this 5 star review! I am absolutely flattered to see that you'll be spending all trips to San Diego with us becauase of your wonderful experience. It is guests like you that make me enjoy my job so much! I can not wait to welcome your family back. Your review will be shared at our upcoming all employee meeting so our entire team can feel the love. Thanks again! Shannon Foster
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Bogota, Colombia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 August 2014

This hotel is a class act. From the decor, to the service, to the food, to the location, simply a class act. Would definitely come back and will definitely look out for Kimpton Hotels in other locations in the future. Highly recommended either for long or short stays. Can´t speak highly enough of this place.

Room Tip: Oceanview. See photo.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank B782014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Oh B782014, your review is absolutey...dare I say BRILLIANT! Thank you for choosing to stay with us and for taking the time to share feedback about your experience with us. I am so happy to see that you had such a wonderful visit and I can not wait to welcome you back! Cheers! Shannon Foster
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Trinidad and Tobago
Level 6 Contributor
1,155 reviews
242 hotel reviews
common_n_hotel_reviews_1bd8 635 helpful votes
Reviewed 7 August 2014

Is really trying hard to be different rom other Hotels and there are a good number around.
Place is dis-advantaged by location, but then, there is a Starbucks a stonethrow away.

The Valet price is annoying, but then the Valets are helpful, funny and give good advice...

We liked the Restaurant, the little pool with live musician with a dog and the front desk folks
Special thanks to the Grill Master, Dave, for a good grill afternoon.

Recommend

Stayed July 2014, travelled with family
Helpful?
Thank FOL-1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon F, General Manager at Hotel La Jolla, Curio Collection by Hilton, responded to this review, 31 August 2014
Thank you FOL-1003 fo rthe 4 star review! I am so happy to see that you enjoyed your visit with us. It sounds like you had such wonderful interactions with the entire team, next time let the valets shuttle you around so you don't have to worry about using your car. We look forward to welcoming you back again soon. Thanks again, Shannon Foster
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel La Jolla, Curio Collection by Hilton

Property: Hotel La Jolla, Curio Collection by Hilton
Address: 7955 La Jolla Shores Dr, La Jolla, San Diego, CA 92037-3301
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in La Jolla
#8 Luxury Hotel in La Jolla
#11 Family Hotel in La Jolla
#13 Romantic Hotel in La Jolla
#14 Business Hotel in La Jolla
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel La Jolla, Curio Collection by Hilton 4*
Number of rooms: 110
Official Description (provided by the hotel):
Boutique hotel with upscale decor and high end bedding and amenities. All non-smoking rooms, glass balconies, small gym, heated pool, walking distance to beach and La Jolla Shores shops and restaurants. ... more   less 
Reservation Options:
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Also Known As:
Hotel La Jolla Shores
At The Shores La Jolla

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