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“Nice Room with Lovely View”

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Hilton La Jolla Torrey Pines
Ranked #10 of 24 Hotels in La Jolla
GreenLeadersSilver level
Reviewed 22 February 2014

Stayed here for two nights at the business end of a holiday weekend. Found the room appeared recently remodeled with new furniture and fixtures. Had asked for no feather bedding in the room. Saddly this wasn't accomplished until hours after I checked in. At least I only had to call once. Too bad they weren't more proactive--my last three stays at Hilton family properties I found this task completed BEFORE I checked in.
Nice location close to Torrey Pines reserve were you can walk or hike around the trails and get to the ocean. Staff had a map to hand out about the trails, etc.
Annoying that you have to pay an extra amount to park and use the Internet in your room. Even Home Depot has free WiFi these days. Exercise room was nicely equipped.
And am concerned about security after reading about the person having his car broken into. I noticed people obviously not guests in the garage--thought they were construction people, but maybe not. If you have to pay to park they should have security.

  • Stayed: February 2014, travelled solo
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Thank SCalif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 February 2014

Thank you for sharing your feedback. We are happy you enjoyed our renovated guest rooms and our close location to Torrey Pines State Reserve. We apologize for the oversight in your bedding request. We will share this information with our team to ensure this does not happen again. For your next stay, we do offer packages which include internet during your stay.

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Reviewed 22 February 2014

We stayed at the Hilton La Jolla Torrey Pines for 4 days. The staff was courteous, helpful, and friendly. The rooms were spacious and the beds were very comfortable. Our room had a sliding door with a balcony with a wonderful view of the courtyard and golf course. One of the best features was how quiet it was. Usually when we stay in a hotel we are awoken by outside traffic noise or others in the hotel but during our stay here we heard nothing. It was peaceful and serene. Also, we felt like the air quality was very good. So often hotel rooms feel stuffy and you are sealed inside without the ability to open a window for fresh air. We appreciated having the sliding door, but even when the room was closed up, the air quality was good.
When we arrived back home there was a message on my phone answering machine. An item had been found in the room and they inquired as to whether perhaps I had left something behind. After unpacking, I realized I had left an external hard drive in the security safe! It was black like the base of the safe and I didn't realize I'd left it behind. I can't say how truly appreciative I am of the staff for so quickly notifying us of this. The drive contained hundreds of photographs. Many thanks to the Hilton staff for their quick and honest response!
I definitely would recommend the Hilton at Torrey Pines.

  • Stayed: February 2014, travelled as a couple
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Thank elatho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 February 2014

We are glad to hear you found our hotel to be peaceful and serene and our rooms comfortable. We strive to provide our guests with a getaway destination atmosphere. See you next time!

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Reviewed 20 February 2014

The hotel has a great location next to the ocean and the Torrey Pines Golf Course. The amenities are great as is the staff. When we checked out and went to our car we found the car had been broken into. We always check that the car is locked twice before we leave it anywhere. No security cameras, no patrolling security, no follow up from the hotel or from the security companys insurance. We won't come back, no peace of mind it won't happen again.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
2  Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 February 2014

Thank you for sharing your feedback. The security of our guests and their belongings are the utmost importance to us. In addition to our security team, we have a company which overlooks our parking structure. We have sent you a private message so we can get in touch with you and help resolve this issue. This is a rare occurrence, but we take this very seriously and look forward to speaking with you as soon as possible.

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Reviewed 19 February 2014

I have stayed in this hotel twice with mixed feelings. The rooms were fine - typically Hilton. I enjoyed the bar and met my friends there which was pleasant. What I didn't like was the fact that they had promised me a tee-time on Torrey Pines. This got messed up by the hotel staff, and I had to wait for hours before a new tee-time became available. The hotel made some lame excuse for the botched reservation, but were absolutely no help. My first stay was fine, but no golf was involved.

  • Stayed: March 2013, travelled on business
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 February 2014

Thank you for your feedback. Our apologies if there was a mistake on our part for the tee time reservations. We set aside exclusive tee times just for our guests as an amenity at our hotel. We hope you will stay with us again when you are visiting La Jolla.

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Reviewed 6 February 2014

I don't want to pan this hotel, but I do have a few slight peeves.

The good: It was a very nice 2 day stay in a convenient location.
The things that matter most to me were A-1 (great decor in bath, quiet attractive room, big tv, clean fresh linens and towels, safe in closet, blackout curtains that led to a balcony with a view).

The peeves:
Parking is extra ($25/night)
Internet is extra (?/didn't use that)
Two separate sets of elevators for the garage and for the hotel/rooms. We had to go up one set, walk over to the other and go down. Not that big a deal but we mastered the routine just as we were about to check out.

Pending: I was mis-billed for the hotel restaurant that I never ate at or ordered from. Got passed around by humans and ultimately had to leave a voicemail to dispute this charge. Hoping the credit comes.

  • Stayed: February 2014, travelled with friends
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4  Thank derekdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 11 February 2014

Thank you for taking the time to share your experience. We are thrilled you enjoyed our updated rooms. We will check on the restaurant credit and get back to you asap. Thanks!

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Reviewed 6 February 2014

My husband and I stayed here in early December only for a couple of nights but it was in the perfect area for where we wanted to go, you need a car though. We used to live in La Jolla years ago when this Hotel was first built and its still impressive and is a reasonable price. The pool was undergoing a major renovation so was a bit peeved not to be able to sit around the pool area, even though it was December, it was fairly warm. We were not told this when we booked. The hotel is very quiet and is only 4 floors high, spread out over the property. It also has a small coffee shop and basic breakfast items. We could go for great walks every morning and then drive up to our favourite bagel shop "Einsteins" after showering and changing. Its only a 5 minute drive into La Jolla Village and is far away from any traffic congestion, yet close to the I 5 freeway and a short drive up to Del Mar which has some fantastic restaurants.

Room Tip: We didn't experience any air con problems and our room was on the north side facing the golf cou...
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  • Stayed: December 2013, travelled as a couple
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Thank PJSUDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 February 2014

Welcome back to La Jolla! Great to hear you enjoyed our serene and convenient location. Any upcoming renovations can be found on our website and we are sorry you were not made aware of the pool renovation. We hope you will come back and check out our refreshed pool area!

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Reviewed 5 February 2014

Hotel room, grounds, restaurant and location to nearby attractions is great! The restaurant had a nice selection for breakfast and dinner and the food was great. It's a short drive north or south for access to some nice scenic beaches and walking trails. The pool looked spectacular and I'm sure it's a good time if the weather permits.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 February 2014

Thank you for taking the time to share your experience! We have refreshed the pool area and you have to come back and enjoy the pool! Glad you found our location convenient to venture around San Diego and La Jolla. We look forward to welcoming you back again soon.

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Additional Information about Hilton La Jolla Torrey Pines

Address: 10950 N Torrey Pines Rd, La Jolla, San Diego, CA 92037-1090
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in La Jolla
#5 Green Hotel in La Jolla
#6 Luxury Hotel in La Jolla
#7 Business Hotel in La Jolla
#8 Romantic Hotel in La Jolla
#8 Family Hotel in La Jolla
Price Range: £122 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton La Jolla Torrey Pines 4*
Number of rooms: 394
Official Description (provided by the hotel):
Sit back, relax, and enjoy one of the most spectacular views of the Pacific Ocean that Southern California has to offer. Nestled amongst the serene bluffs of La Jolla and overlooking the legendary Torrey Pines Golf Course, the Hilton La Jolla Torrey Pines offers guests an unparalleled experience of luxury and charm. Located in the stunning seaside city of La Jolla, only 12 miles from the San Diego International Airport and close to the neighboring cities of Pacific Beach and Del Mar, guests will experience a feeling of seclusion in our enchanting oasis while still staying connected to the best San Diego has to offer. Take advantage of all the elegance and comfort the Hilton La Jolla Torrey Pines has available within each one of our 394 oversized rooms. Unique to San Diego, all guestrooms include a private balcony or patio with exceptional panoramic views of the Torrey Pines Golf Course, gardens, and the breathtaking Pacific Ocean coastline. Indulge in some of our upgraded amenities such as 42” flat screen TVs, our new signature collection of Peter Thomas Roth® bath products, and high speed internet access. Guests can stimulate their palate at the acclaimed Torreyana Grille featuring a fusion of old world flavors with new world techniques from the Americas to the Pacific Rim, all while enjoying unforgettable sunsets. With true Hilton tradition in mind, incomparable customer service matches the stunning views. Whether your visit is business or pleasure, Hilton La Jolla Torrey Pines offers an intimate experience for each and every guest. ... more   less 
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Also Known As:
Hilton La Jolla Torrey Pines Hotel La Jolla
Hilton Hotel La Jolla
La Jolla Hilton

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