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“No Longer Pet Friendly, so no room at the inn....”

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Hilton La Jolla Torrey Pines
Ranked #10 of 24 Hotels in La Jolla
GreenLeadersSilver level
Reviewed 1 May 2014

Loved this hotel and stayed twice a year or more for the last three years. Beautiful location, and lovely rooms. Nice facilites. Always traveled with our cocker spaniel, a real sweet doggie. Always informed them when I made the reservations. When we arrived this time we were informed at check in that they not longer allowed pets. What a surprise, really, at check in! They consented when we were scheduled for medical treatment the next morning at UCSD, but made us feel like second class citizens the entire stay. It was our fault they changed policy and did not informe us.... Very bad experience for us.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
3  Thank Ina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 5 May 2014

Thank you for taking the time to share your feedback. We allow service animals only and we are sorry that you were not made aware of this before booking your stay. Our most recent hotel information and policies are available on our website. We hope you consider staying with us again when you are in La Jolla.

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1,199 - 1,205 of 1,514 reviews

Reviewed 1 May 2014

As I write this there is a huge courtyard party-reception right outside my patio, full of loud, drunk conference goers. It's 11:00 pm, and its impossible to sleep. Thus wraps up my experience at the Hilton Torrey Pines. I am here for a conference too- which is why I stayed here- although mine took place only during business hours. I would not stay here again. Besides the noise, they chisel you for every little thing. Internet was $16.00 per day. Room service hot breakfast is $26.00 per day, and the list goes on. There are no other dining choices around the immediate area. Tried the Toreyana Grill from breakfast and the buffet was scant, not what I would expect for a resort hotel. Rooms are clean and updated, the A/C works and was quiet, and staff are friendly and helpful, but the amenities are a bit less than I would expect for a resort location. No robe or slippers in room and standard Hilton toiletries. The first night I discovered the sheets on my bed were pilled-- some quality with a lot of polyester thrown in for fun. I made them change the sheets. Hotel is out of the way from LaJolla and San Diego too. You have to have a car to get around and self parking is $24.00 per day. I guess it would be convenient if you play golf. This must be a hugely profitable location for Hilton in an expensive area. Did not try the fitness center or pool. Looking forward to going home tomorrow.

Room Tip: If you want to be kept up with loud conference goers and outdoor events get a room facing the courty...
  • Stayed: April 2014, travelled on business
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1  Thank Lady911Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 5 May 2014

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.

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Reviewed 29 April 2014

Ed R .We attended my brothers wedding and the location and the hotel was terrific. Great bathrooms and Torrey Pines Golf Course is amazing. But the Bell Hop guys Gary and Rich were true professionals. Every time we wanted some thing they would take care of it or give us suggestions as to other ideas! I travel a lot and they helped make this memorable trip.

Room Tip: Before you try to golf of have dinner soemplace ask Rich or gary the best way to do it!
  • Stayed: April 2014, travelled with family
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Thank Ed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 5 May 2014

Thank you for your wonderful five star review! We will share your kind words with Gary and Rich and we all look forward to welcoming you and your family back again soon!

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Reviewed 27 April 2014

La Jolla and Torrey Pines. Great place to stay. Near the water and driving distance to many places to see and eat in San Diego. It's situated near the reserve which is a great walk. If you play golf, then it's a match.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 28 April 2014

Thank you for the great review! We are happy you enjoyed our location in La Jolla and what it has to offer. See you next time!

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Reviewed 27 April 2014

Hallways and rooms have been updated and are quite nice. Staff is very nice. The outlet in my room was broken, despite asking for a repair they didn't fix it, so I had to fumble around the room for an outlet (only 2 available in the entire room so if you have a couple of phones and iPad, etc. wait in line), and dry my hair to the slight reflection
in a picture frame for 3 days. Faucets are hard to use but the room is nice and clean. There is a fee for wireless.

  • Stayed: April 2014
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Thank Swisschalet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 28 April 2014

Thank you for taking the time to share your experience. We apologize for the inconvenience with the outlets in your guest room. We have addressed this issue and we appreciate your feedback. We hope to welcome you back again soon. :)

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Reviewed 23 April 2014

We stayed for a Friday and Saturday night and loved the hotel. The rooms are large, very comfortable and the bathrooms are functional and stunning. We both had trouble leaving the shower. The common areas are all clean and comfortable and the food is very good - in fact some of the best we have had in a chain hotel.

There is a large pool and jacuzzi which leaves enough space for everyone even when busy. The two large fire pits are also a blessing at night.

The hotel is set overlooking the famous golf course and has some stunning views of the both the golf and the pacific ocean. You can also stroll into the Torrey Pines national park from the hotel and the park really is worth a visit. The beautiful area of La Jolla is only a 10 minute drive away and San Diego centre 20 - 30 minutes on the interstate. So all in all a fantastic location.

Service everywhere in the hotel is very good and for the standard of hotel and location we found it good value.

There are two downsides. No complimentary in room wi-fi and the sound proofing between rooms is terrible. Not to put too finer a point on it you can hear a lot going on in the bathrooms above and this spoiled the stay a tad. Without the sound proofing issue the hotel would be an easy 5 star rating.

  • Stayed: April 2014, travelled as a couple
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1  Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 April 2014

Thank you for taking the time to share your stay! Great to hear you liked our renovated bathrooms and showers :). Definitely luxurious! We look forward to welcoming you back to our hotel soon.

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Reviewed 23 April 2014

A very nice property on the legendary golf course. I'll start off by saying that we were given the wrong room the first night and had to switch to a small room for the next night before moving again to a large suite for the next two nights. I was told that has happened maybe once before, but man, did these guys do everything they could to make up for it. Yeah it was a little inconvenient, but the staff moved all our stuff and they gave us a pile of promos. Overall, a very good response to an awkward situation. Huge thanks to the restaurant staff. My children have anaphylactic food allergies. We ate at the on site restaurant for all breakfasts and dinners and the chefs and servers were totally on this. There were no problems at all and everything was possible. Chef David invented a new type of "no egg" pancake that looked better than what I had - so much better that my oldest was suspicious and demanded that I go to the kitchen to make sure these were the special pancakes. They were! My girls loved the mountains of specially prepared bacon. Fantastic time and great people. We are looking forward to staying again when we are next in the San Diego area.

Stayed: March 2014, travelled with family
Thank Courtlandia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this reviewResponded 24 April 2014

Thank you for taking the time to share your five star review! We are thrilled you and your family enjoyed our hotel and service. We aim to help make every guest feel comfortable when they are staying with us. We look forward to welcoming you back again soon!

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Additional Information about Hilton La Jolla Torrey Pines

Address: 10950 N Torrey Pines Rd, La Jolla, San Diego, CA 92037-1090
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in La Jolla
#5 Green Hotel in La Jolla
#6 Luxury Hotel in La Jolla
#7 Business Hotel in La Jolla
#8 Family Hotel in La Jolla
#8 Romantic Hotel in La Jolla
Price Range: £115 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton La Jolla Torrey Pines 4*
Number of rooms: 394
Official Description (provided by the hotel):
Sit back, relax, and enjoy one of the most spectacular views of the Pacific Ocean that Southern California has to offer. Nestled amongst the serene bluffs of La Jolla and overlooking the legendary Torrey Pines Golf Course, the Hilton La Jolla Torrey Pines offers guests an unparalleled experience of luxury and charm. Located in the stunning seaside city of La Jolla, only 12 miles from the San Diego International Airport and close to the neighboring cities of Pacific Beach and Del Mar, guests will experience a feeling of seclusion in our enchanting oasis while still staying connected to the best San Diego has to offer. Take advantage of all the elegance and comfort the Hilton La Jolla Torrey Pines has available within each one of our 394 oversized rooms. Unique to San Diego, all guestrooms include a private balcony or patio with exceptional panoramic views of the Torrey Pines Golf Course, gardens, and the breathtaking Pacific Ocean coastline. Indulge in some of our upgraded amenities such as 42” flat screen TVs, our new signature collection of Peter Thomas Roth® bath products, and high speed internet access. Guests can stimulate their palate at the acclaimed Torreyana Grille featuring a fusion of old world flavors with new world techniques from the Americas to the Pacific Rim, all while enjoying unforgettable sunsets. With true Hilton tradition in mind, incomparable customer service matches the stunning views. Whether your visit is business or pleasure, Hilton La Jolla Torrey Pines offers an intimate experience for each and every guest. ... more   less 
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Also Known As:
Hilton La Jolla Torrey Pines Hotel La Jolla
Hilton Hotel La Jolla
La Jolla Hilton

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