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“Mediocre”

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Hilton La Jolla Torrey Pines
Ranked #11 of 24 Hotels in La Jolla
GreenLeadersSilver level
Ridgefield, WA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Mediocre”
Reviewed 2 July 2014

I was very excited to be staying at this hotel - but to be honest - the overall experience was just "mediocre". Given the chance to stay there again, I would probably choose to stay somewhere else. The location is superb, but the rooms are a bit dated - and were pretty average based on the price. Personally, the price versus the value just wasn't worth it. Look around - you can do better.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Kevin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 9 July 2014
Thank you for taking the time to share your experience. We value your feedback and will be sharing it with our staff. We do hope you will stay with us again when you are in La Jolla.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,425 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (290)
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English first
Orange County, United States
1 review
Reviewed 2 July 2014

We came to Torrey Pines for a girlfriends get away. The hotel is beautiful, the rooms are very comfortable and quiet. Our room had a view of the pool, golf course and ocean which was lovely to wake up to. In the evenings we would go to the bar for a drink and then to the hot tub. Don't miss the Nature Preserve hike down to the beach nearby. Amazing views!!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 9 July 2014
Thank you for sharing your 5 star review with us via TripAdvisor! We are thrilled you had your girlfriends getaway at our hotel and enjoyed your time with us. We will see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

From the front desk clerk, Jacqueline, who checked us in to the Director of Hotel Operations, Ann Marie, who checked up to make sure our stay was wonderful, this hotel has it all. We were there for a brief get away with family and this hotel was perfect and relaxing - not to mention, very clean. We will definitely return and highly recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cswitzer21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 9 July 2014
Thank you for the 5 star review! We are thrilled our staff made your stay memorable and we will share your kind words with them. :)
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Cumberland, Rhode Island
1 review
Reviewed 30 June 2014

The service at the hotel is fabulous. The staff are uniformly exceptionally friendly and competent. The concierge was fully engaged in my epic struggle to get a belt with 20 minutes notice on a Sunday afternoon. Mandy in the Torreyana Grill gave us the best service EVER. Highly recommended.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Levo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 9 July 2014
Thank you for sharing your 5 star experience! Wonderful to hear that your stay was fabulous and our staff helped make it memorable. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 June 2014

Hiking, golf, tennis, basketball, pool, it's all here. The renovated rooms are very nice. Rooms are clean and very spacious. You'll get a nice night's sleep in the comfy beds. There is no beach access here, but you can easily drive to Del Mar or La Jolla. And when you aren't at the beach, there is plenty here to keep you busy - golf, tennis, pool, hiking, and a nice gym. Kudos to the reception checkin staff. We wanted a private balcony room and unfortunately we had to change rooms several times to find just the right one. They were patient and helpful and the third one was the charm. There is no in-room safe, but there is a small fridge. A rare find in hotels these days!

Room Tip: The ground floor patio rooms with views of the golf course are very private and nice!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberlie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 9 July 2014
Thank you for taking the time to share your wonderful review. We are happy you enjoyed our hotel and its location in La Jolla. We will share your review with our staff. See you next time! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 June 2014 via mobile

Enjoyed our trip; could walk out the hotel adjacent to south famous torrey pines golf course on the cliffs overlooking the ocean. The hotel pool area was nice; Greco roman architecture with lots of lounge chairs and umbrellas; only complaint was sometimes the loud hip hop music from the poolside bar area. (Quiet Sunday) Otherwise very peaceful and nice. Room was updated; walk in shower and comfy bed. Our room wasn't ready at checkin so since we were on a time constraint, we opted for a less nice room and reception graciously gave us a small price break upon request. Overall all staff was very helpful, friendly and gracious. Hotel is close to great hikes and walks in the state reserve park. I would definitely like to return to this hotel!

Stayed June 2014, travelled as a couple
Helpful?
Thank Practicaltraveler15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 9 July 2014
Thank you for the great 5 star review! Fabulous to hear that you enjoyed our hotel, amenities, location and staff. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014

I have stayed at this hotel for over 10+ years for both work and leisure. I absolutely love this place for its serene location, beautiful views, nice hiking trails and the great staff. The staff here had helped me out of work-related jams a few times. In particular, I would like to highlight, Jacquelyn at the reception desk. I had to have a "clean" copy of a work form, and Jacquelyn tirelessly helped me made several copies until we arrived at a "cleanest" copy possible. To me this is definitley an above and beyond service on her part. She exhibited a positive and can-do attitude that really made me feel customers come first at this hotel. Thank you so much Jacquelyn!

Room Tip: Get a room with a view. It's totally worth it.
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Green Features: Clearly this hotel is trying to do its "green" duties. I greatly appreciate their efforts
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisMa999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Public Relations Manager at Hilton La Jolla Torrey Pines, responded to this review, 30 June 2014
Thank you for sharing your wonderful review with us! We are thrilled that you enjoy every stay you have with us, and that our staff helps make your stays more comfortable each time. We look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton La Jolla Torrey Pines

Property: Hilton La Jolla Torrey Pines
Address: 10950 N Torrey Pines Rd, La Jolla, San Diego, CA 92037-1090
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in La Jolla
#5 Green Hotel in La Jolla
#7 Business Hotel in La Jolla
#7 Luxury Hotel in La Jolla
#8 Romantic Hotel in La Jolla
#8 Family Hotel in La Jolla
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton La Jolla Torrey Pines 4*
Number of rooms: 394
Official Description (provided by the hotel):
Sit back, relax, and enjoy one of the most spectacular views of the Pacific Ocean that Southern California has to offer. Nestled amongst the serene bluffs of La Jolla and overlooking the legendary Torrey Pines Golf Course, the Hilton La Jolla Torrey Pines offers guests an unparalleled experience of luxury and charm. Located in the stunning seaside city of La Jolla, only 12 miles from the San Diego International Airport and close to the neighboring cities of Pacific Beach and Del Mar, guests will experience a feeling of seclusion in our enchanting oasis while still staying connected to the best San Diego has to offer. Take advantage of all the elegance and comfort the Hilton La Jolla Torrey Pines has available within each one of our 394 oversized rooms. Unique to San Diego, all guestrooms include a private balcony or patio with exceptional panoramic views of the Torrey Pines Golf Course, gardens, and the breathtaking Pacific Ocean coastline. Indulge in some of our upgraded amenities such as 42” flat screen TVs, our new signature collection of Peter Thomas Roth® bath products, and high speed internet access. Guests can stimulate their palate at the acclaimed Torreyana Grille featuring a fusion of old world flavors with new world techniques from the Americas to the Pacific Rim, all while enjoying unforgettable sunsets. With true Hilton tradition in mind, incomparable customer service matches the stunning views. Whether your visit is business or pleasure, Hilton La Jolla Torrey Pines offers an intimate experience for each and every guest. ... more   less 
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Also Known As:
Hilton La Jolla Torrey Pines Hotel La Jolla
Hilton Hotel La Jolla
La Jolla Hilton

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