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“Great hotel at reasonable price”
Review of Empress Hotel

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Empress Hotel
Ranked #3 of 24 Hotels in La Jolla
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, CA
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great hotel at reasonable price”
Reviewed 2 December 2012

My wife and I stayed here 2 or 3 times some number of years ago until the valet parking smashed our car. Their insurance paid for the damage, but it was still a major hassle and we've avoided the place in our yearly visit to La Jolla until now when we decided to give them another try. And we were glad we did. The location is perfect (so long as you don't want to be right on the waterfront) and the rooms have been upgraded, but not the price. Given that the choices in La Jolla are expensive fancy places and somewhat rundown motel-like places (that aren't cheap, either, with very small rooms), the only decent choices in the middle are BW Inn by the Sea and Empress. The rooms here are now nicer, the place quieter (fewer kids), and the afternoon cookies were a nice treat, so overall, it's the best choice for mid-tier hotel in La Jolla. We'll certainly be back again next year.

Stayed November 2012, travelled as a couple
Helpful?
1 Thank dcpalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
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La Canada Flintridge, California
Level 4 Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2012

We like this hotel and it's the second time we've stayed there. A great location, and a wonderful breakfast. Comfortable and friendly. However, this time we stayed during a weekend, and Friday and Saturday nights the restaurant, which is in the center of the hotel, had parties and music, and we heard music and partying and laughing until quite late at night both nights. I don't know what if anything can be done about that noise.
We also stayed in a room near the elevator, which was noisy. We didn't ask to be moved, which we should have, as the front desk informed us when we left and complained about it. Parking is also an issue, since you either park on the street where there is one and two-hour parking, or across the street in a pretty pricy parking garage.

Room Tip: Ask for a room away from the elevators.
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  • Stayed November 2012, travelled as a couple
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Helpful?
1 Thank spanprof1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador, BA
Level 5 Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 19 November 2012

The hotel is located in a very good place, just a few miles from San Diego (no doubts about staying in La Jolla instead of San Diego), at a really enchanting area with gorgeous beaches, cliffs and coves. A lot of services nearby: restaurants, stores, drugstores, grocery stores, gas stations. Its light atmosphere and hospitality turn the stay very pleasant. Staff: helpful and sympathetic. Room: comfortable, clean, quiet (I recommend higher floors). Bathroom: ok. Efficient room service (the bathroom door needed to be fixed, which was done immediately after requesting). Breakfast: the only issue and negative point during the staying. Poor and not compatible to the hotel quality (bad bread options, no eggs, no cheese, no sausage…); the room used is very, very small (four small tables if I remember). There is an outer space, with large tables, but prohibitive in cold, rainy or windy days. We used the room service menu of Manhattan's Italian restaurant (located just off the lobby): very good, well served, not cheap, though. Valet parking: fast, very efficient (the own staff takes out and brings back the car). Actually, the hotel exceeded our expectations. I do recommend this hotel for families with kids.

  • Stayed October 2012, travelled with family
    • Value
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Helpful?
2 Thank Kobda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2012

The staff were helpful and friendly. I went out for take-out and when I got back to my room realized I had no plastic-ware and the restaurant let me borrow some silverware. Appreciated the turn down service and chocolates. It's a really cute boutique hotel.

  • Stayed November 2012, travelled on business
    • Value
    • Location
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Helpful?
1 Thank allielorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Elsinore, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2012

We stayed 2 nights at the Empress Hotel. Our son was having eye surgery the next morning and we needed to be near Eye Center. The room was wonderful and very comfortable and relaxing. The staff couldn't have been more helpful. They seemed to know what we needed before we asked. They were a huge help with our son on the day we left. They made sure the car was right up front and helped with all our luggage.
We will definitely be staying there again and hopefully it will be for a vacation and not a medical appointment.
Thanks very much for a great 2 days!!
Mary

Room Tip: We were on the third floor and had a kingsize bed.
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  • Stayed November 2012, travelled with family
    • Value
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Helpful?
1 Thank Mary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udon Thani, Thailand
Level 5 Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 1 November 2012

I just returned from a two-nights' stay at the Empress Hotel of La Jolla. I was very impressed with all aspects of my stay and would not hesitate to return here when my travels bring me back to La Jolla.

The hotel features a nice, open and spacious lobby. Complementary newspapers, water, fruit and delicious cookies are available for hotel guests. The front office staff were efficient, helpful and informative, and extremely friendly.

The room was spacious, clean and comfortable. While renovated, the room was not "fully modernized," but for the price paid was more than adequate. The king-sized bed was extremely comfortable and featured five fluffy, down pillows. There was a sitting area with a large, flat-screen television mounted on the wall, and a nice table and chairs which made for a decent work space. The bathroom was spacious and featured good amenities.

I had dinner at the hotel's signature restaurant - Manhattan of La Jolla (see my separate review) and it was a splendid meal. The continental buffet breakfast on offer was probably my least favorite aspect of the hotel - it was heavy on processed/pre-packaged breakfast foods and light on things like fresh fruit - but I did enjoy the tasty coffee.

The overall value of the hotel was excellent. For roughly the same price one would pay for a Holiday Inn or Marriott Courtyard or other generic hotel, I would choose a boutique, well-run property such as this any day. In addition, fast WiFi throughout the hotel was free - something I always like!

Keep in mind that the Empress is NOT a resort, and it is not on the beach. But as a mid-range hotel close to the action of downtown La Jolla and just a couple of minutes' from the delightful oceanfront promenade, it is a hard place to beat.

  • Stayed October 2012, travelled solo
    • Value
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Helpful?
1 Thank JAMESINTHAILAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, CA
Level 5 Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 October 2012

This was a good place for us in La Jolla. It is geared more towards adults and has hints of a city style hotel. We were within walking distance of the water, boutiques and some fine restaurants. It was a good quiet location. The staff was efficient and professional. The room was a good size, with nice decorating - but a little deferred maintenance in evidence. Not sure what the ventelation issues were - but we were on the third floor and the room smelled like dinner cooking from the restaurant below in the evening and breakfast smells in the morining. The bonus was the breakfast being included in room price. Nothing fancy - but enough options to get you going. The only real downside was lack of parking. It is valet or take your chances elsewhere. I think most La Jolla Hotels have the same arrangement.

Room Tip: The street quiets down at night so noise probably isnt too much of a problem. There is a restaurant...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Quicksilvermessanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Empress Hotel

Property: Empress Hotel
Address: 7766 Fay Ave, La Jolla, San Diego, CA 92037-4309 (Formerly Empress Hotel of La Jolla)
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in La Jolla
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The Empress Hotel, a Greystone Hotel, is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla

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