Our stay at the Empress started ok. Decent room, decent price. Great La Jolla location.
We added another night and received an email - the day of -(no phone call) that the hotel was oversold and we were diverted to a much lesser Best Western. Incredible.
Cannot recommend this hotel. Irresponsible management let alone no service recovery efforts made.
- Official Description (provided by the hotel):
- Experience California comfort at our charming boutique hotel in the scenic village of La Jolla, California. Situated just steps from the San Diego Area's famous sandy beaches and downtown La Jolla, while also being only minutes from popular attractions like SeaWorld and Torrey Pines golf course, our hotel is the perfect location to embark on an unforgettable vacation or business trip. ... more less
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- Also Known As:
- Empress Hotel La Jolla
- Empress La Jolla