After a two-year hiatus we returned to the Empress, hoping not much had changed. We were in luck, because the same great level of service, cleanliness and ambiance was still in evidence! our room was a King and it was roomy and well-appointed. Had a mini-fridge, robes and very comfortable bed.
The staff is unfailingly helpful, friendly and courteous. The entire facility is kept very clean, from the rooms to the lobby. The complimentary breakfast is not huge, but certainly covers almost anything anybody might want. The location in La Jolla is really a great feature of the Empress; Prospect Avenue and all the shops and restaurants are just a couple of blocks away, and the beach is just a short walk.
The hotel changed hands a few months ago, but the same dedication to excellence seems to be in place. One of the front desk persons mentioned that the hotel would be undergoing some renovations in the fall, but the hotel would remain open. If it happens, it will only enhance what is already an excellent, hidden gem.
P. S. Another great thing about the hotel is the Manhattan restaurant right off the lobby. It's separately owned from the hotel, and the food is excellent.More