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“A Great Place to Stay!”

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Empress Hotel - A Greystone Hotel
Ranked #3 of 24 Hotels in La Jolla
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 January 2014

This is a lovely little hotel in the heart of La Jolla. Park your car and leave it...you can walk anywhere in the Village from this convenient location. The rooms are clean and spacious. The staff is friendly...and the rate is easy on your pocketbook!

They have a very nice Continental Breakfast. The gym is small and limited. But there are other facilities across the street if you need a larger range of equipment.

  • Stayed: January 2014, travelled on business
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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524 - 530 of 928 reviews

Reviewed 2 January 2014

The outstanding aspect of this hotel was the staff...from the front desk to the Head of Housekeeping. They were very friendly, helpful, and happy! Other positives included fresh, warm cookies in the afternoons and a small fitness room.

Overall, we liked the Empress, however, the room was dated and dark and some of the upholstery was stained. We stayed in a roomy Empress Room and enjoyed its spaciousness. However, it is located immediately adjacent to the elevators (as are all the Empress Rooms on each floor). For the first 2 days, the elevators were not working so we didn't realize that we could hear them traveling up and down. While this didn't interfere with our sleep (since they're not in use much late at night), during the afternoons, while reading, the sound was intrusive.

Room Tip: All the Empress Rooms are located immediately adjacent to the elevators.
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  • Stayed: December 2013, travelled as a couple
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Thank pepepat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Great location, friendly service, clean and comfortable - and a nice breakfast buffet including waffles! Our only complaint is that the two elevators were both out of service during our stay. Fortunately we were on the second floor, but taking the stairs to the fifth floor would have been an issue for me. The parking is also a problem. Pay $25/day to park it yourself in the lot across the street, or pay $18/day for valet to park your car.

The towels are small and worn, but the bedding was very nice. They are renovating the rooms, so hopefully they will be getting new bath linen.

  • Stayed: December 2013, travelled with family
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Thank WildthymeAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

The Empress is a nice small hotel in a great location at a good value price. The friendly and helpful staff is a strong point. We have stayed there multiple times and will again. It has always been a positive experience, easy going and happy.
The physical hotel is pleasant but not perfect, so adjust your expectations accordingly, be nice, and you will enjoy your stay. Its not the Four Seasons and you are not entitled royalty - or if you are, stay someplace else.

Room Tip: It depends on the season and the days of the week and your preferences. Stay there once, check it o...
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  • Stayed: December 2013, travelled as a couple
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Thank jefraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Empresss_GM, General Manager at Empress Hotel - A Greystone Hotel, responded to this reviewResponded 8 January 2014

Dear Jefraz,
Thank you for your comments, we value your feedback. Thank you for mentioning our convenient location within walking distance to nearby beaches, village restaurants and shops. We're pleased you found our staff to be friendly and helpful during your stay. Our staff aims to provide the highest level of service possible. I'm pleased to inform you that the Empress Hotel La Jolla is under renovation with new designer rooms, public areas, elevators and more. Please come again soon.

Sincerely,
John S Haerr
General Manager
Empress Hotel La Jolla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

This was our 4th stay at La Jolla Empress. It suits us perfectly for location, cleanliness and cheerfulness of the rooms, helpfullness of the staff and good value. They are beginning to renovate the rooms though they hardly need it but it shows how important it is to management to keep them up to date and modern. It's obvious they are committed to preservation of resources (see photo) which is a challenge in running a hotel. Breakfast is good with the usual, but additionally they have very tasty small french pastries. And you can sit outside! Parking on the street is free and plentiful after 6 pm until 9 or 10 am. And there must be 6 fitness centers within one block with the La Jolla Yoga Center right across the street with may drop in classes. (Nice to stretch after a day of sightseeing.) They have so much going for them that we don't feel the need to stay anywhere else.

  • Stayed: December 2013, travelled as a couple
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1  Thank EatApple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Empresss_GM, General Manager at Empress Hotel - A Greystone Hotel, responded to this reviewResponded 20 December 2013

Dear EatApple,
Thank you for your valued feedback and comments, we appreciate your business! It's always a great pleasure to host returning guests such as yourself! We're so pleased that our central location suits you perfectly and that you enjoyed our clean rooms, helpful staff, and good value. Guest service is our top priority and our staff prides itself on providing the best possible service.

As you mentioned, the Empress Hotel is upgrading guest rooms, public corridors, elevators and more. We are taking steps to ensure the renovation is made without disruption to our guests. We offer Stash Rewards to our guests with each stay. Please come again soon!

Sincerely,
John S Haerr
General Manager
Empress Hotel La Jolla

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Reviewed 26 November 2013 via mobile

Stayed here while attending a wedding. It's not on Prospect St but still within walking distance to the beach and shopping. You do have to pay $18 for the hotel valet service but it was convenient. There was a great place for breakfast The Cottage at the other end of the block but the hotel does offer a free one. I would stay here again if I found myself in La Jolla

  • Stayed: November 2013
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1  Thank momof7pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Empresss_GM, General Manager at Empress Hotel - A Greystone Hotel, responded to this reviewResponded 2 December 2013

Dear momof7pa,
Thank you for posting your response. Your valuable feedback is much appreciated. I am pleased you enjoyed our convenient location within easy walking distance to the beach, shopping and restaurants within the La Jolla Village. Please come stay with us again soon!

Sincerely,
John S Haerr
General Manager
Empress Hotel La Jolla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

The hotel was in walking distance to shops and restaurants. The complimentary breakfast was very nice. The staff was helpful. Valet parking was available for a price, but the staff told us about the free street parking rules.

  • Stayed: August 2013, travelled with family
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1  Thank Jesse729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Empress Hotel - A Greystone Hotel

Address: 7766 Fay Ave, La Jolla, San Diego, CA 92037 (Formerly Empress Hotel of La Jolla)
Phone Number:
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
Price Range: £141 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel - A Greystone Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Experience California comfort at our charming boutique hotel in the scenic village of La Jolla, California. Situated just steps from the San Diego Area's famous sandy beaches and downtown La Jolla, while also being only minutes from popular attractions like SeaWorld and Torrey Pines golf course, our hotel is the perfect location to embark on an unforgettable vacation or business trip. ... more   less 
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla

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