My friends and I enjoyed everything about our stay except when my phone was stolen while checking in the night desk staff were not at all helpful. I showed them on my iPad iPhone Finder that the phone was located in their hotel and they did nothing. The next morning my finder showed the phone landing on Anza Drive in San Diego. I asked for the manager who gave me a hotel incident report to fill out (why wasn't that given the night before) and said he would check into the situation and get back to me WHICH HE NEVER did. I didn't expect the staff to knock on doors but their blasé attitude was unacceptable.
- Official Description (provided by the hotel):
- Experience California comfort at our charming boutique hotel in the scenic village of La Jolla, California. Situated just steps from the San Diego Area's famous sandy beaches and downtown La Jolla, while also being only minutes from popular attractions like SeaWorld and Torrey Pines golf course, our hotel is the perfect location to embark on an unforgettable vacation or business trip. ... more less
- Reservation Options:
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- Also Known As:
- Empress Hotel La Jolla
- Empress La Jolla