I don't know what type of hotels the people who rate this hotel as excellent normally stay in but judging by their reviews not very good ones.
We are a family of four with 2 boys and we booked to stay for 3 nights after looking on trip advisor.
The stay was nothing but disappointment from the start. We arrived earlier than the check in time expecting to have to wait for our room but were told it would be serviced and ready within an hour. So we headed to the restaurant for a quiet lunch while we waited. Four hours later our room was finally ready.
I would have expected within 4 hours that the room was spotless but on arrival the first thing that hit us ( besides its location next to a giant dirty laundry bin and the car park) was the overwhelming smell of damp.
Inside the dark, low ceilinged room were 2 queen beds, as expected which had not even been made properly. I had to ask housekeeping to re make them as the fitted sheets were only just pulled over the top edge of the mattress. As soon as you sat on the bed they pinged off.. Also was the bizarre way the duvet was wrapped in 2 sheets so when you slept you were exposed to the grey nasty duvet that everyone else has slept on. Apparently this is a 'California' thing.. Well it wasn't at any of the other hotels we stayed in.. Invest in some duvet covers for goodness sake!!
The hotel seems to pride itself on its service. It was ok.. No better or worse than any of the other places we visited and to be honest I'm not sure what they have to be proud of.
As we had waited 4 hours for our room and our boys were tired we decided to stay in the room $350 a night.. Surely it can't be that bad....
In the cold light of day did the nastiness of the room become apparent. On the surface the room seemed reasonably clean. The bathroom was ok, clean bath, toilet etc but in the corners of the bathroom you could tell the floors had not been cleaned properly for a long time. There was a nasty red mark on the wall that looked like blood and the walls were generally marked, scratched and dirty. There were approximately 10 face flannels, no cotton wool, q tips, tissues or anything remotely useful. A very poor hair dryer was provided but it was hardly worth being there at all.
The bedroom was equally dirty. Years of dirt on skirting boards, around the bed frames, on the bedside and ceiling lights. Dusty nasty metal slatted blinds that didn't work properly, very worn carpet that was shiny and sticky in places. The sofa felt cold and damp. Again , very marked walls with pen marks and scuffs everywhere. The air conditioning grilles were ingrained with dirt and dust and the whole system was very noisy.
The kitchenette... I didn't venture in there.. The bottom of the cooker was so dirty and rusty I couldn't bring myself to look properly. The 1950's fridge was very noisy and again dirty. Complementary popcorn???? No fruit/ water.....
Unfortunately we had very noisy people upstairs... Thin floors and walls accentuated the problem.
Our sons were on the verge of tears .
All in all the whole hotel was very shabby apart from the grounds as you drive up. Yes it's on the beach but not a very nice beach and who wants to sit on plastic loungers that have seen better days.
Apparently the hotel has been a club since the 1930's and to be honest it's like something out of 'DirtyDancing'. Holiday camp vibe, and a fairly elderly demographic.
Needless to say we checked out . The hotel refunded the night we didn't stay but weren't prepared to offer a discount. Their attitude seemed to be that the room we had wasn't up touch and yes it did need modernising. At $ 150 maybe you would at least expect that kind of level of accommodation although we have stayed in nicer places cheaper than that.
We checked in to the Grand Hyatt in San Diego for $270 a night.. Amazing.. Go there!!
Do not go to this hotel. It's over priced, outdated, past it's best. It may have history, loyal club members and a beachside location but seriously.. See the world , get some perspective and you will see what a dump this place is.
- Official Description (provided by the hotel):
- Along the shores of the California coast stands one of the region’s most timeless beachfront resorts, a treasured destination for more than 80 years that still feels like a San Diego secret – La Jolla Beach & Tennis Club. Explore this landmark hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd and Cancelon so you can book your La Jolla Beach & Tennis Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- La Jolla Beach And Tennis Club Hotel La Jolla