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“OK hotel” 3 of 5 bubbles
Review of San Diego Marriott La Jolla

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San Diego Marriott La Jolla
Ranked #11 of 24 Hotels in La Jolla
Certificate of Excellence
La Paz, Bolivia
Level Contributor
139 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“OK hotel”
3 of 5 bubbles Reviewed 12 July 2014

Stayed over the 4th of July weekend with family.

OK hotel: small lobby, small lobby bar, tiny swimming pool. Rooms were OK, gym was very good. Breakfast room was windowless and quite dull and had to wait to be seated not because it was full but because the staff could not set tables quick enough. I wonder if Marriott decided on purpose to make this hotel a limited version of its other properties. Staff is helpful. Slightly surprised that other reviewers are sooo complementary of this or that other staff member

Will probably stay elsewhere next time I am in the area.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JoseLuisContreras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn K, Guest Relations Manager at San Diego Marriott La Jolla, responded to this review, 14 July 2014
Dear JoseLuisContreras,
Thank you so much for staying with us over the holiday weekend and posting a response about your experience. I sincerely regret to hear that your stay with us did not meet the expectations that previous Marriott hotels have provided for you. I can assure you that we have addressed your valued feedback with our Food and Beverage team who will look to provide a much higher level of service in the future. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. We hope you come back and stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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901 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (198)
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English first
San Francisco, California
Level Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

We stayed here for a quick trip to San Diego. Very nice modern hotel with big rooms and great views. Pool was nice and welcome great due to being on the road so long. Breakfast came with room rate and was very well done both from menus and buffet, Very good value.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
5 of 5 bubbles Reviewed 10 July 2014

To me the valet are the face of the hotel, they are the first and last person you see during your stay. The valet went above and beyond to assist me during my stay. My husband is a disabled veteran, and we were traveling with our 17 month old son which left most of the heavy letting to me. The valet continuously offered to help me with my bags, stroller even diaper bag. They had my car outside waiting for me every morning promptly at 8.

Myles Dalton Streinhardt, Kevin Brady, Matt and Zack truly made our stay easier and more enjoyable.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BelleK4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2014

Had a lovely lunch at the Marriott yesterday! The grilled fish tacos were fabulous, fresh, and tasty, and the service was awesome! Our waitress, Elisha, was very friendly, professional and attentive and made sure that we felt welcome and had a wonderful meal. Go, and make sure you ask for Elisha's section!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jblue74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
1 review
4 of 5 bubbles Reviewed 9 July 2014

I use this hotel for business trips to San Diego, very close to businesses and restaurants. Special kudos to Bilal and Amelia in the concierge lounge! They always come through when in a hurry with prompt service, and are always helpful.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ketan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harwich, Massachusetts, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 July 2014

We spent 4 days in the Presidential suite. It was not very presidential. There was a tiny refrigerator, no glasses for the bar, no utensils and the ice maker on the floor did not work. When we requested glasses and ice, we were charged for them.

The room itself was nice and the attached patio was great. the people were all friendly and helpful, especially at the front desk. The ladies in the concierge lounge - Amelia, Bilal and Amanda- were great. The hotel is good, just don't waste your money on the presidential suite.

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gawcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn K, Guest Relations Manager at San Diego Marriott La Jolla, responded to this review, 8 July 2014
Dear gawcc,
Thank you for your honest and constructive comments following your recent stay with us. I apologize that the presidential suite did not meet your expectations. I will immediately look into the points you have raised to see if it is something we can correct. On a positive note, I'm so glad to hear that you enjoyed our property. Our team takes great pride in ensuring our guests have an exceptional stay so I can't wait to share your flattering compliments with Amanda, Bilal, and Amelia! We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carson, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

I stayed here last year when there was construction work going on. I stayed here a couple of weeks ago with my family and we were impressed. The staff was amazing and the rooms were very nice. This is one of my favorite hotels, I highly recommend!!!!!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Obrend1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Diego Marriott La Jolla

Property: San Diego Marriott La Jolla
Address: 4240 La Jolla Village Drive, La Jolla, San Diego, CA 92037-1407
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in La Jolla
#6 Luxury Hotel in La Jolla
#7 Romantic Hotel in La Jolla
#7 Family Hotel in La Jolla
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Diego Marriott La Jolla 4*
Number of rooms: 372
Official Description (provided by the hotel):
Having recently completed an extensive $17 million renovation, the San Diego Marriott La Jolla features stunning guestrooms, state-of-the-art fitness center, outdoor pool, and outdoor patio/bar. San Diego Marriott La Jolla is ideally located in San Diego's Golden Triangle. The hotel offers convenient access to the University of California at San Diego, Scripps Research Institute and La Jolla Shores with its boutique shopping, art galleries and restaurants; all overlooking the La Jolla Cove. Our San Diego La Jolla hotel charms guests with a warm Southern California atmosphere. As one of the top hotels in La Jolla, San Diego, you’ll experience a cool, comfortable place to relax, socialize or conduct business. ... more   less 
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Also Known As:
San Diego Marriott La Jolla Hotel La Jolla
Marriott La Jolla
La Jolla Marriott

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