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“Nice room. Shame about the wifi”

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San Diego Marriott La Jolla
Ranked #12 of 24 Hotels in La Jolla
Reviewed 15 July 2014

I was here for a conference and the facilities were wonderful. I had purchased a meal plan and the food had great variety and consistent good quality. The conference room was comfortable with lots of natural light. The fire pit at the bar is stunning. My room was comfortable and very clean, with great amenities. And I really enjoyed swimming in the pool.

The only drawback is that the free wifi is very inconsistent, obviously an attempt to get you to pay for the upgraded service. For the cost of the room, it's unacceptable.

Room Tip: My room was quiet, I was on the 6th floor.
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  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mkptoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 - 627 of 996 reviews

Reviewed 15 July 2014

This is a great property. He rooms are nicely done and comfortable. There is a mall and many restaurants within walking distance. The room service is great! The lobby is relaxing and has a Starbucks or go 100 yds out the door and there is areal Starbucks.

There are some pesons who need special recognition: Matt the Valet...he is your no. 1 star performer!! Also, Adela and elisabeth, Geoff with room service and the curly haired brunette fella that does room service and Starbucks! Great service!

This is not a beach hotel but is a nice central location for the La Jolla area. Of course, valet is $25/ day, no free breakfast and wi fi is $20/ d, more or less.

Room Tip: The doors are heavy and slam! Seem to be more than most...plumbing loud in our room. Maid staff are...
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  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank withoutscreenname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

We spent 3 days at this hotel and were fortunate to have access to the Concierge Room. The staff there was excellent. They remember us everyday, asked after our grown children who were with us some times but not others, the rooms was clean, the food was really good. I would especially like to note the friendliness of Amelia, Bilal and Arlin. Also, Jose, at the front desk solved some problems for us in a friendly and efficient manner. Thank you all so much.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Lynnellen_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

From the cleanliness of the rooms, the hospitality of the front desk staff, and the friendliness and accommodating attitudes of the concierge staff, the Marriott La Jolla is definitely my top choice hotel in San Diego. Amanda in the concierge lounge remembers your family member's names and welcomes everyone with a warm smile. She is exceptionally pleasant and is able to manage the concierge lounge with ease by herself, even when crowded with guests. We all feel that we're attended to personally. What a gem!

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

The location and quality of the rooms at the Marriott are fine. I was also very impressed with the helpfulness of the reception staff. Unfortunately, because we had such a nice lunch at the Marriott with the soccer team we were traveling with, we decided to go back for dinner. Big Mistake!!! It took us over two hours to get our food, and when we did finally get it, some of the orders were cold and some were missing. We were all starving and asked for bread to tie us over, but it never came. Finally, we gave up and asked for the manager. The service at dinner was unbelievably bad. I might stay here again, but never again for dinner!!

Stayed: July 2014
1  Thank Fieldtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn K, Guest Relations Manager at San Diego Marriott La Jolla, responded to this reviewResponded 16 July 2014

Dear Fieldtravels,
Thank you for posting a review following your recent stay with us! It was our pleasure to be hosting you and your whole soccer team so I regret to hear about your experience in our restaurant. I am happy to hear that you had such a nice lunch and that our front desk was able to be so helpful but I would like to sincerely apologize for your experience at dinner. I can assure you this is not a typical and that we have taken the necessary action to ensure that this does not happen again in the future. I would love to invite you back to enjoy our restaurant on your next stay to regain your trust! Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

Stayed over the 4th of July weekend with family.

OK hotel: small lobby, small lobby bar, tiny swimming pool. Rooms were OK, gym was very good. Breakfast room was windowless and quite dull and had to wait to be seated not because it was full but because the staff could not set tables quick enough. I wonder if Marriott decided on purpose to make this hotel a limited version of its other properties. Staff is helpful. Slightly surprised that other reviewers are sooo complementary of this or that other staff member

Will probably stay elsewhere next time I am in the area.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank JoseLuisContreras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn K, Guest Relations Manager at San Diego Marriott La Jolla, responded to this reviewResponded 14 July 2014

Dear JoseLuisContreras,
Thank you so much for staying with us over the holiday weekend and posting a response about your experience. I sincerely regret to hear that your stay with us did not meet the expectations that previous Marriott hotels have provided for you. I can assure you that we have addressed your valued feedback with our Food and Beverage team who will look to provide a much higher level of service in the future. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. We hope you come back and stay with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

We stayed here for a quick trip to San Diego. Very nice modern hotel with big rooms and great views. Pool was nice and welcome great due to being on the road so long. Breakfast came with room rate and was very well done both from menus and buffet, Very good value.

  • Stayed: January 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Diego Marriott La Jolla

Address: 4240 La Jolla Village Drive, La Jolla, San Diego, CA 92037-1407
Region: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in La Jolla
#7 Luxury Hotel in La Jolla
#7 Romantic Hotel in La Jolla
#7 Family Hotel in La Jolla
Price Range: £127 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Diego Marriott La Jolla 4*
Number of rooms: 372
Official Description (provided by the hotel):
Having recently completed an extensive $17 million renovation, San Diego Marriott La Jolla features stunning guestrooms, a state-of-the-art fitness center, an outdoor pool, and an outdoor patio/bar. Our La Jolla hotel's location is perfect, in San Diego's Golden Triangle. Our hotel offers convenient access to the University of California at San Diego, Scripps Research Institute and La Jolla Shores with its boutique shopping, art galleries and restaurants; all overlooking the La Jolla Cove. We invite you to stay with us at San Diego Marriott La Jolla, as our accommodations charm guests with a warm Southern California atmosphere. As one of the top hotels in La Jolla, San Diego, California, you’ll experience a cool, comfortable place to relax, socialize or conduct business here. ... more   less 
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Also Known As:
San Diego Marriott La Jolla Hotel La Jolla
Marriott La Jolla
La Jolla Marriott

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