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“Some issues here now!”

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Holiday Inn La Mirada
Ranked #2 of 3 Hotels in La Mirada
Cleveland, Ohio
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Some issues here now!”
Reviewed 8 July 2014

I have stayed here many times, it is a great safe location for business in the area and the price is always right. This time though I was sad to see the attached Red Robin is gone and replaced with a no name HI eatery. Luckily there are a couple decent places to eat right across the street. I also noticed the swimming pool is out of commission for a few weeks for a reno. I saw A LOT of families angry with very disappointed kids. Whoever had the bright idea to reno the pool during summer holiday time was no rocket scientist! I am worried this hotel is going down hill. Too bad.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank 62RKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjaminc614, Front Office Manager at Holiday Inn La Mirada, responded to this review, 11 July 2014
Dear 62RKE,

Thank you for taking the time to write your review of our property, your comments are very much valued. In regards to the hotel restaurant, we’re currently in the process of replacing the Red Robin restaurant into a brand new sports bar called Sporting News Grill. It’ll be fully renovated in the near future with upgrades that will enhance your stay and restaurant experience. I agree, the timing of the pool renovation could not have happened at the worst time. Unfortunately, we had no other options, in regards to the time table, of completing the city mandated pool renovations. The hotel has made alternative arrangements for our guests to use the city of La Mirada’s Aquatic Center for swimming, free to our guests.

Please accept our sincere apology for the inconveniences caused during your visit. We hope you will give us another opportunity to serve you in the near future.

Best Regards,

Benjamin Chong
Front Office Manager
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301 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level 4 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 July 2014

Typical *** hotel. Quiet place, Medium size lobby but big restaurant.
Bus parking is far away from the hotel entrance and you have to carry luggage for long distance.
We met a wonderful young, hard working and co-operative manager.
We had nice stay.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rajiv1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 June 2014

we stayed here to join Las vegas tour next morning. It seems most of the guests were to join some or other tours. The hotel is away from city. Nothing nearby. It is good only as a transit point. The hotel was good . Neat and clean comfortable. However if you want do sight seeing in Los Angilis it is quite away and inconvenient.
Many buses comes here in the morning to take passengers for various tours. The fridge and microwave was misssing. Even breakfast is not included in the package and you have to buy seprately. Therefore if you book on net it looks quite reasonable but no other facilities are provided.

Room Tip: the hotel is only a trasit hotel unless you have work nearby its not suitable for LA.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
Thank Dipyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn La Mirada, responded to this review, 29 June 2014
Dear Dipyd,

Thank you very much for staying with us and for taking the time to post a review. I am pleased you found our hotel clean and comfortable. On the other hand, we are very sorry that our location and some amenities did not live up to your expectations. As a valued guest, your feedback is greatly appreciated as this enables us to improve and continually provide the best experience possible.

If there is anything we can do to make your next stay more pleasurable, please do not hesitate to ask the Manager on Duty.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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Bend, Oregon
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 June 2014

Very convenient to Biola University but freeway construction drives GPS crazy. Comfortable rooms but obviously in need of renovation. Staff helpful and friendly. We missed a fridge and micro. We always have a "doggie bag" to save. We didn't get a breakfast coupon.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbqdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjaminc614, Front Office Manager at Holiday Inn La Mirada, responded to this review, 10 June 2014
Dear bbqdave,

Thank you so much for giving us the opportunity to serve you during your visit to Biola Univerisity.
I'm sorry to hear that you were unable to receive a fridge and microwave during your stay. Your feedback is valuable and helps identify in areas where we can improve to make your next stay with us more enjoyable.
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VA
Level 6 Contributor
174 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 19 May 2014

We arrived in LA and found our way to La Mirada CA where our hotel reservations were. We were greeted warmly. The staff were very helpful during our stay. The pool and spa was nice and relaxing after a long day in Hollywood. One small thing about the rooms, NO refrigerator! Maybe people do not stay at this hotel long. A travel agency made our reservations! This hotel was about 1 1/2 - 2 hours from LA/Hollywood due to traffic. To travel 24 miles in LA takes about that long. Overall, we were pleased to stay here.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VaSpeters56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 May 2014 via mobile

The room was clean , quiet and the staff professional & polite . Liked the quiet location away from everything yet plenty of walkable places. The bed was comfortable with lots of soft pillows. Would stay here again. The gift shop had any forgotten necessary items as well.

Stayed May 2014
Helpful?
Thank Yogavirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queen Creek, Arizona
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 May 2014

We booked this hotel because of it's location kind of near the theme parks and the value. (it was the best priced IHG hotel in the area). The good news is that it was clean with plenty of parking available. Check in was quick and I received a free breakfast coupon I was not expecting.
We got to the room and went to sleep and slept well. Beds may be a bit worn for some but it was not the worst I have slept on.

The issues with the room and the stay were the little things that just annoy me in a hotel. The remote control for the television only had one button that worked (the channel down). The bathtub did not drain well so we showered in the bathtub puddle. The carpet has been shampooed many times so the carpet has creases where they used to much water. Overall they try here, but the hotel is in need of an update.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DisneylandFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn La Mirada, responded to this review, 1 June 2014
Dear DisneylandFamily,

Thank you for staying with us. We are glad you liked our great location and the overall value of our hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn La Mirada

Property: Holiday Inn La Mirada
Address: 14299 Firestone Blvd, La Mirada, CA 90638-5523
Phone Number:
Region: United States > California > La Mirada
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in La Mirada
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn La Mirada 3*
Number of rooms: 292
Official Description (provided by the hotel):
The Holiday Inn Hotel in La Mirada is centrally located to all of Southern California's main attractions near Los Angeles and Orange County. Knott's Berry Farm, Disneyland, Anaheim Convention Center, Garden Walk, Staples Center, Universal Studios, Huntington Beach and the Honda Center are all just minutes away. You'll get worry-free travel with the most trusted hotel brand in the world. Our hotel offers the best of both worlds with our newly renovated property: modern-day conveniences combined with traditional charm. We'll pamper you in luxury with all of the comforts of home. Our gracious staff and beautiful hotel makes everyone feel like a VIP by exceeding all expectations. Lounge in our lobby near the fireplace, catch up on your email in our business center or unwind pool-side at our outdoor heated pool, spa or sauna. You can also enjoy a workout in our fitness center. Close to Universal Studios, Hollywood, Huntington Beach, Pasadena, Honda Center, La Mirada Golf Club, The Citadel Shopping Outlet and the Cerritos Shopping Mall. We're adjacent to famous restaurants such as Northwood's Inn, Elephant Bar and within driving distance to Downtown Disney and the House of Blues. A 'new' experience awaits you at the Holiday Inn La Mirada. ... more   less 
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Also Known As:
Holiday Inn La Mirada Hotel La Mirada
La Mirada Holiday Inn

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