We stayed there with my husband and two babies during our visit to Disney land. As soon as we arrived our key didn't work so we had to go replace it , no problem no big deal we are pretty reasonable people. So the room smelled slightly like cigarettes but I had an air freshener with so just sprayed the whole place. The next morning we headed to the theme park and returned until midnight to our surprise our key didn't work. This time we got upset bcuz we each were holding a kid in our arms plus other bags and we had to go back down to the lobby for a new key. We checked out the next morning but unfortunately before leaving we spotted a huge cockroach by the bed. Ugh! For us that was the first and last time at this place. The beds are okay, and we needed more towels. They only had 1. Besides that the hotel is so close to the freeway if you are planning to travel. More