We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very disappointing stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
La Quinta Inn & Suites Buena Park
Ranked #1 of 1 Hotels in La Palma
1 review
“Very disappointing stay”
Reviewed 9 June 2014 via mobile

I stayed for 4 nights at this hotel 1st night amazing HK did everything cleaned our room it was nice when we came back .The next 3 nights were terrible we came back expecting our room to be clean and the beds weren't made no vacuum passed and I had to take the trash out they just put extra towels I let front desk know so they can tell HK for the next morning they said it was going to be taken care of and it wasn't I let front desk know again and nothing . So poor service in housing keeping breakfast was the same the whole stay and front desk wasn't friendly or welcoming at all . A lot to work on it disappointed me worst la Quinta I have stayed at

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

391 reviews from our community

Traveller rating
    142
    125
    65
    39
    20
See reviews for
199
57
24
85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

I left items in my room after check out. I called as soon as I arrived home and discovered my mistake. Hotel management investigated and because the left items were neither reported nor turned in to lost and found, I am out of luck! I recommend that management believe their guests!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
2 Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Cali
Level 5 Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 June 2014

This hotel was a great stay. The rooms were very well decorated and spacious. We had two rooms with a king bed and a pull out couch. Our room was located right in front of the elevators and we never heard any noises. We had a small fridge and micro in our room as well.

The breakfast had cereals, fruits, hard boiled eggs and make your own waffles. There were plenty of tables in the eating area.

The location of the hotel is right off the freeway but we didn't hear freeway noise. There are a lot of eating locations around the hotel as well.

The only negative thing I found in the hotel was that the towels were not fluffy.

The best thing is that the pool is heated.

Room Tip: the regular rooms have two double beds. The king rooms has a large king bed and a pull out couch..th...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelinmama13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 1 June 2014

Enjoyed our stay here. The staff is very helpful and knowledgeable. It was centrally located and close to restaurants and the places we wanted to go. The area felt safe. The breakfast was good. The rooms clean and well cared for.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Burma V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taipei, Taiwan
1 review
Reviewed 1 June 2014

For sleep and rest, this is a quiet and clean hotel. Occasionally, you get some noisy guests, but overall it is quiet. It is close to freeways, thus it is convenient and easy to access other places, particularly Disney Land, and ...

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Wente L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 30 May 2014

My family and I had decided on an impromtu trip to Disneyland during their 24 hour summer kick off. So we were able to reserve a room online with La Quinta quickly and checked in even faster. Great location with quite a few places to eat within walking distance. The room was perfect for my husband and my two toddlers. The breakfast was extremely crowded due to the Disneyland 24 event I am sure. I love La Quinta its a great value for you what they offer.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Brittany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas, USA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2014

Took a chance to stay at the Buena Park location and it was a nice experience. Plenty of room for all of us. Good location near the highway, but did not hear any traffic noise. Breakfast buffet was just your typical waffles, cereal and toast. Would stay again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Tcortez38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near La Palma
1.2 mi away
Good Nite Inn Buena Park
Good Nite Inn Buena Park
#3 of 19 in Buena Park
724 reviews
2.0 mi away
Holiday Inn Buena Park Hotel & Conference  Center
2.3 mi away
Knott's Berry Farm Hotel
Knott's Berry Farm Hotel
#2 of 19 in Buena Park
1,582 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Sheraton Cerritos Hotel at Towne Center
2.0 mi away
Fairfield Inn & Suites Anaheim North/Buena Park
2.1 mi away
Radisson Suites Hotel Anaheim - Buena Park
Show Prices
Show Prices
Show Prices

Been to La Quinta Inn & Suites Buena Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Quinta Inn & Suites Buena Park

Property: La Quinta Inn & Suites Buena Park
Address: 3 Centerpointe Dr, La Palma, CA 90623-1050
Phone Number:
Region: United States > California > Orange County > La Palma
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in La Palma
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites Buena Park 2.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, LaQuinta, Hotels.com, Evoline ltd and getaroom.com so you can book your La Quinta Inn & Suites Buena Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta La Palma/Theme Park Area Hotel La Palma
La Quinta Palma
La Palma La Quinta
La Quinta Inn & Suites Buena Park La Palma, California

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing