The parking lot is free with many spots, free wifi and free breakfast. Clean bathrooms and bedrooms. Close to freeways, so you can reach most points in LA area in less than 30-40 min. You can easily reach the Citadel Outlets by car, also. The staff is very friendly and helpful.
We always have a great experience at La Quinta Hotels. We are so grateful that they welcome our dogs and never charge extra. It is nice to have breakfast available and the staff is always friendly and helpful.
From the moment we checked in the service was not the best. The person working at the reservation desk was very short with us, we definitely did not feel the love or friendliness. We reserved a non-smoking room however our bathroom stunk of cigarette smoke. Also all of the outlets on two of the room walls did not work. When we informed the front desk about these issues we were rudely told "there's nothing we can do there aren't any other rooms" then the front desk employee immediately stepped away and continued a previous personal conversation with two other employees. A lack of acknowledgement, effort, and apology. Other than the customer service issues the room was fairly clean, the beds were comfortable, and the location was great for our vacation adventures.
very convenient, helpful staff, great laundry facilities, close to great eating places. The room is laid out in a very well thought-out manner and the beds are very comfortable. The staff was very helpful in all areas and I just couldn't ask for more.
I stayed for 4 nights at this hotel 1st night amazing HK did everything cleaned our room it was nice when we came back .The next 3 nights were terrible we came back expecting our room to be clean and the beds weren't made no vacuum passed and I had to take the trash out they just put extra towels I let front desk know so they can tell HK for the next morning they said it was going to be taken care of and it wasn't I let front desk know again and nothing . So poor service in housing keeping breakfast was the same the whole stay and front desk wasn't friendly or welcoming at all . A lot to work on it disappointed me worst la Quinta I have stayed at