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Montage Laguna Beach
Ranked #1 of 23 Hotels in Laguna Beach
Certificate of Excellence
Reviewed 17 April 2014

The few nights I stayed were like a week. The hotel is situated on a cliff which makes great views. Lobby is outstanding. Rooms are great too. Hot water was sometimes hard to get but kudos to the shower having a mirror! I have one at home and can't understand why more high end properties do not. The staff were best in class. Always used your name and were happy! That does not happen at many places and it was a theme across the property. Nice job! Overall, I would say this was one of the best resorts I have stayed in. Beach access was easy with a Montage spot and the pool was very warm. Can't ask for more!

Room Tip: Beach front. There is a good breeze and it makes the room cooled. Only used AC during the day.
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  • Stayed: April 2014, travelled on business
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Thank KYUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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666 - 672 of 1,371 reviews

Reviewed 12 April 2014 via mobile

First class at it's best. The employees are well trained and display exceptional service. Rooms are great along with the property being well kept up. The only thing is the shower wouldn't get hot sometimes throughout the day, I would suggest be cause of heavy usage. Would look forward to going back.

Stayed: April 2014, travelled on business
Thank Rinaldo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

My husband and I keep returning to this beautiful hotel (5th time) because not only is it physically magnificent but the service matches the location. We come here from New York and have never been disappointed that we made the trip in search of relaxation. When we arrived we were disappointed that the room that we were assigned was not the same accommodation
as previous visits. The hotel has a first rate manager in Milos. The hotel was sold out but as soon as the room became available Milos made sure we were moved !
Unlike many hotels which over time may decline in service, this hotel has managed to not only maintain but improve on what I thought was perfection !
Once again we plan return to the Montage

  • Stayed: April 2014, travelled as a couple
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1  Thank kag1889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this reviewResponded 2 May 2014

Thank you for your continued patronage and positive feedback. I regret to learn that your preferred room was not initially available, and am glad to find out that Milos was a tremendous resource in ensuring you experienced another pleasant trip.

Gratefully,

Todd Orlich
General Manager

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Reviewed 10 April 2014

I was fortunate enough to stay here twice over the past month for group events. The food, rooms, and grounds are all first class. The employees are trained very well. After checking out, I received a phone message from Montage Security that I'd left some sandals on the balcony. They stored them for me and delivered them to my room when I checked in two-weeks later. I can't think of any other hotel that would do that.

I hope to have the opportunity to return soon.

  • Stayed: April 2014, travelled on business
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1  Thank jpatrickfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

I have stayed at the Montage-Laguna Beach twice, most recently at the beginning of April 2014. Montage knows how to do service! Every person, from the room attendant, restaurant manager, valet staff, and wait staff was friendly, polite, super helpful, and excellent at the service they performed! That takes a lot of training, coaching, & good management to achieve.

The property is thoughtfully designed and situated with sunny south to southwestern views of the Pacific. The attention to detail and craftsmanship is evident in the design and construction of the buildings. I have dined in the casual Mosaic restaurant outside by the pool and at the Loft located on a higher level floor with incredible views. The food and service this past visit were superb as they were before. I want to go back for a meal at the intimate Studio restaurant that is situated oceanside with gas lanterns.

The workout room/spa area is large and has every amenity you could think of: spa pool, steam room, sauna, outdoor lap pool, outdoor spa, yoga studio, and a workout room with the latest equipment.

The most amazing thing to me is the public park along the front of the property. It looks to be designed and maintained by Montage. There are green lawns where yoga is taught early mornings, benches for sitting and admiring the views, stairs and ramps down to isolated beaches, showers for rinsing off, and clean public restrooms. Gardeners were out daily when I was there, maintaining the many flowering tropical plants. And there is an irrigation system to keep it all looking lush. There must be some kind of public/private partnership for the park. Either way, my favorite thing each morning was to grab a complimentary coffee and walk the length of the park and one of the beaches.

I have two suggestions for the resort: 1) install Bose (or similar quality) clock/radio/alarms with iPod/iPhone/smart whatever docks to play your own music in the room. I could only get the current clock/alarm to play my music when the alarm goes off. 2) Let guests using the any of the workout facilities use all the amenities of the spa. Current policy requires guests to book a spa treatment to use the amenities. I understand the reasoning, including financial, but the facilities are amazing and underutilized while I was there.

Room Tip: The further out on the front wings of the resort, the closer you get to the ocean. While all rooms...
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  • Stayed: April 2014, travelled as a couple
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2  Thank JRCII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this reviewResponded 25 April 2014

Thank you for the wonderful feedback regarding your recent stay with us. We are elated to learn that you enjoyed our resort property as well as the service. We appreciate your suggestions as we are continuously seeking ways to evolve.

Kind regards,

Todd Orlich
General Manager

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Reviewed 7 April 2014

This is a true 5 Star hotel with the service and amenities one would expect. The entire visit was most enjoyable for the entire family including our two daughters aged 12 & 5. Service is the key tied to appropriate amenities, food and setting for a most wonderful experience.

The exercise room is amazing with a view that will become the benchmark for any club/fitness facility of any hotel worldwide.

Yes, it is not inexpensive but then add up all the extras at say a Hyatt Huntington Beach and there is no comparison.

Our family loved it and will most definitely return!

Room Tip: Room with a view is always prefered,
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  • Stayed: April 2014, travelled with family
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Thank FORESTBAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

This used to be a mobile home park according to the locals. I can't imagine the war that must have gone on to get this property. It is in an excellent location with a stop light all its own. On the other side of the street there is a Z-Pizza and drugstore. It is located in a not-too-busy location, but it is still nice to have a stop light so you can remember where it is.

The facility is clearly 5-star in every way, including price. You should expect that given what is offered, including someone at the front desk walking you to your room (and not the bellhop). I don't they would know how to say no, as service was first rate. The rooms were adequately large (we stayed in the standard two queens room). Bathrooms were large. We had enough room to use a blow-up mattress for a 12 year old.

The kids loved the many options of beach and swimming pool. It has an adult vibe to it, but is not offensive to children -- they just need to behave a bit and everyone is happy. My kids adjusted without any lectures on what to do and not do. The other guests who frequent this place would likely have no problem dressing a kid down who is out of control, so don't expect the other guests to adjust around unruly kids. A lot of "A-type" personalities looking to have a relaxing time. I was hoping my kids wouldn't step over the line and they didn't -- hence, a sigh of relief and we had a great time.

We ate at one of the restaurants and families need to be warned. We have three kids and had appetizers, entrees and dessert. We don't drink, so we just had sparkling water and soft drinks. The price tag was $350.00. Sadly, the food was reasonably good, but the food WAS NOT at this level. I'd say the presentation was good, and the service exceptional, but the actual FOOD was about at 7.5 out of 10. That certainly doesn't justify that price. It was about $100.00 more simply for location and I'm never thrilled about paying too much for something under-delivered in terms of quality. Someone having a drink with their meal would have been into the $450's and that is just not a good value. In fact, it is a terrible value. I'd say along the lines of a typical timeshare cuisine and I was expecting more.

On a side note, remember to bring some dressy-casual clothing. My son failed to pack appropriately and we had to buy some clothes for him for dinner. Everyone else was thinking ahead, but he didn't. Shorts and sandals will not work for these restaurants. There is a fine dining restaurant there as well, but we didn't eat there.

The valet was very nice and bags were delivered perfectly. Certainly worth the tips.

The room we had was with an ocean view. Very quiet and very nice. It had a small balcony. The balconies lacked 100% privacy, but enough to lounge around on with normal beach clothing. I would recommend the ocean view rooms, but they are popular, so reserve early.

Room Tip: Remember to bring some nice clothing for dinner, but you need to be mindful of the expense of the me...
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  • Stayed: March 2014, travelled with family
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Thank nvlawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Montage Laguna Beach

Address: 30801 South Coast Highway, Laguna Beach, CA 92651-4221
Phone Number:
Region: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Laguna Beach
#1 Romantic Hotel in Laguna Beach
#1 Spa Hotel in Laguna Beach
#1 On the Beach Hotel in Laguna Beach
#1 Business Hotel in Laguna Beach
Price Range: £525 - £831 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Montage Laguna Beach 5*
Number of rooms: 250
Official Description (provided by the hotel):
Montage Laguna Beach is a luxury California beach resort where guests enjoy premium services including including rejuvenating wellness options at the 20,000-square-foot Spa Montage; gourmet dining at Studio, The Loft, or Mosaic Bar and Grille; outdoor relaxing by one of two onsite pool decks; and much more. ... more   less 
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Also Known As:
Montage Laguna Beach Hotel Laguna Beach
Montage Hotel Laguna Beach
Montage Resort Laguna Beach

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