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“Nice stay”

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Montage Laguna Beach
Ranked #1 of 22 Hotels in Laguna Beach
Certificate of Excellence
Los Angeles, California
Level 4 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice stay”
Reviewed 20 July 2014

Was able to enjoy this hotel for free thanks to "Ellen". This hotel is nice but is starting to show signs of wear. It is pricey but that's because it is overlooking the ocean and the fact that it is in Laguna Beach. The pool is nice and room service was surprisingly reasonable. The bed is amazing and it feels like you are sleeping in the clouds. There are speakers in bathroom so you can hear the TV while you're in the bath. They have a kids club and the staff was nice and gave the kids minion posters.

It was a nice stay but probably won't return unless I win a vacation trip or get invited. We spent most of our time leaving the resort and driving to the hub anyway.

  • Stayed August 2013, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graceofthesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,318 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
Date | Rating
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English first
Pittsburgh, Pennsylvania
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 17 July 2014

Wonderful location and highly trained staff. Rooms were always well maintained and in great order. Excellent selection of toiletries. Great linens and wonderful views. Spent four nights here and enjoyed them all. Food quality is superb no matter which restaurant you go to. This place hosts its share of Divas, so people watching can be fun! The grounds are maintained to perfection. There are a few restaurants acorss the street and there is an Albertron's for supplies you may need. Hotel does offer a complimentary shuttle into Laguna Beach, just provide a gratuity to the driver. Yes, it can be pricey, but worth it.

Room Tip: High floor
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Pittsburghparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simi Valley, California
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 July 2014

We have stayed here twice on business related trips. The hotel is beautiful, the staff is attentive, gracious, and at the ready to help you. I am sure this is the "Montage way". We have stayed in
two different suites, both amazing with lovely views and amenities. Love the bath brush and
bath salts! The dining at the hotel is a bit pricey but in return delicious and nicely presented. It is only a short drive into town for visiting Laguna shops. The gym and spa are very nice and accommodating. A great place for a night or two to celebrate a special occasion.

Room Tip: Ask to face the pool/ocean. Some rooms face parking and coast highway.
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  • Stayed May 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Vitagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delray Beach, Florida
Level 4 Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 13 July 2014

This hotel has a real California feel to it. The architecture is lovely, with every room having a view of the beautiful coastline. The rooms are comfortable with amazing linens and bathrooms. The service is impeccable-- valets, bar and restaurants, beach service, all we're great. This all comes with a hefty price tag but of all the properties in the area, this has to be the best for a true Southern California experience. The Ritz Carltons and St. Regis hotels look the same everywhere so for a little individuality, this is the place to stay! Only wrinkle in our four day stay was an overcooked, coffee encrusted steak that was truly awful. Nice touch offering complimentary coffee in the loft in the mornings since having a cup in the lobby bar is $10.

Room Tip: The rooms at the southern end of the property (far from the lobby area) have the best unobstructed...
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Stayed June 2014, travelled on business
Helpful?
1 Thank julesBocaRaton_Fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novato, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

we booked this hotel because of its great location and reviews of service.

it's a nice hotel, but it needs improvements to meet its 5 star rating.
what we like: great location, nice pool ans program for our toddler daughter, loft dinner.

what we don't like:
shower is too strong
loft breakfast service staff is strangly serious. but dinner service is good. we had breakfast twice at the loft, food is decent, but service staff are all serious, little uptight.

About service, its kind of mixed match, hot and cold. not consistent. for 5 star, not enough attention to details.


  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vivian1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioSouzaDoR, Director of Rooms at Montage Laguna Beach, responded to this review, 2 August 2014
Thank you very much for your recent stay with us. We are grateful for your visit and hope that you will return to be our guest again soon. I've sent you a private message with my contact information - please reach out to me so I may personally make certain your time at Montage Laguna Beach is remarkable in all aspects.

Appreciatively,

Mauricio Souza
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maui, Hawaii
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 July 2014 via mobile

Amazing stay! The beds and linens were wonderful - Top notch in every way possible! Loved the location the spa and the pool not to mention the very attentive staff- they have got the customer service perfected here - We will definitely be returning!

Stayed May 2014
Helpful?
1 Thank Outside_Belle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 July 2014

A few weeks ago I brought my wife to Montage for lunch and drinks. When we arrived the valet told us rather rudely that they were not parking any cars other than hotel guests. We explained that we tried to make reservations but the hotel was sold out. He got even more rude and asked us to move "now" because we were blocking the entryway. We left and I don;t think we'll go back. Too bad because we've enjoyed the Montage as "our getaway" for so many years. I hope they get their valet staff some training!

  • Stayed June 2014, travelled as a couple
    • Service
Helpful?
11 Thank d r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioSouzaDoR, Director of Rooms at Montage Laguna Beach, responded to this review, 10 July 2014
Thank you for your recent visit to Montage Laguna Beach and for taking the time to review the experience that did not meet your expectations. Would you please respond to the private message I've sent you regarding your feedback? I look forward to hearing from you.

Respectfully,

Mauricio Souza
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Montage Laguna Beach

Property: Montage Laguna Beach
Address: 30801 South Coast Highway, Laguna Beach, CA 92651-4221
Phone Number:
Region: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Laguna Beach
#1 Family Hotel in Laguna Beach
#1 Business Hotel in Laguna Beach
#1 Spa Hotel in Laguna Beach
#1 Romantic Hotel in Laguna Beach
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Montage Laguna Beach 5*
Number of rooms: 250
Official Description (provided by the hotel):
Montage Laguna Beach is a luxury California beach resort where guests enjoy premium services including including rejuvenating wellness options at the 20,000-square-foot Spa Montage; gourmet dining at Studio, The Loft, or Mosaic Bar and Grille; outdoor relaxing by one of two onsite pool decks; and much more. ... more   less 
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Also Known As:
Montage Laguna Beach Hotel Laguna Beach
Montage Hotel Laguna Beach
Montage Resort Laguna Beach

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