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Pacific Edge Hotel on Laguna Beach
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Reviews (1,483)
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Reviewed 17 December 2010

We stayed at this hotel on a trip from San Fransisco, having stayed at several hotels on the way, some more expensive some less. This hotel was appalling, we upgraded our room to look at the sea rather than road and carpark, we were refunded this cost. We were also refunded some of the cost of the stay, but in my mind it wasn't enough. The carpets were filthy, there was rust everywhere, we had to carry suitcases down 2 flights of broken concrete steps. The wardrobe was a rail over the fridge. I could go on and on .....

  • Stayed: October 2010, travelled as a couple
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1  Thank Sleepingbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMLagunaBeach, General Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded 8 January 2011

Great news ... we are upgrading ... Thank you for your feedback. I'm sorry you were dissapointed but can assure you that future guests will enjoy an enhanced experience. Combining our great location, friendly service and new look, we are working hard to create the unique Laguna Beach experience. We hope you will come back in the future to re-experience the Pacific Edge.

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Reviewed 17 November 2010

First let me say that I have been staying at Pacific Edge for many years going back to when it was Vacation Village. The last time that I was there in October I was so saddened and disappointed to see how run down the property had become. 1. Bugs in the first room that I was given. 2. Elevators did not work and no one seem to care. 3. Ice machines unavailbale you had to call the front desk to have ice delivered. 3. Mandatory valet parking and fee PLUS TAX. 4. The old furniture was painted and the new stuff was IKEA. They raised the rates and the quality and cleanliness went downhill.

  • Stayed: October 2010, travelled with friends
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3  Thank ginger789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMLagunaBeach, General Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded 8 January 2011

Thank you for your comments regarding your recent stay at the Pacific Edge. I am so sorry about your dissapointment. We have been upgrading both the facilities and the service in our effort to create an experience that is unique to Laguna Beach. We still have some last touches to do but I'm convinced upon your return that the same great location you have always enjoyed will be complimened by friendly service and great beach amenities.

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Reviewed 15 November 2010

We hadn't made reservations here, because we were unsure of our arrival date. The website looked great, though, so we took a chance and just dropped by to see if they had availability.
Wow! Am I glad we didn't make a reservation. The two rooms we were shown were not made up, but they were disgusting anyway. They looked like 50's motel rooms that hadn't ever been upgraded. Seriously, we were taken aback, given the photos on the website. One of the rooms had a "kitchenette", but it didn't have a single plate or utensil. Very useful. We walked in and walked out and never looked back!
We would never never stay at this place!
By the way, we found another hotel just a block or two away...on the beach. We were given a beautiful suite with kitchen, fully and thoughtfully furnished and all recently refurbished. Continental breakfast was included in our room rate as well as parking (an extra at Pacific Edge). There is a nice lobby with all kinds of nice touches.
AND this place, although 100% better than Pacific Edge, is actually more reasonable.
Go figure

Stayed: November 2010, travelled as a couple
2  Thank hollypop47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMLagunaBeach, General Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded 8 January 2011

Thank you for sharing your feedback ... I'm so sorry we did not have a chance to host your stay and to have you experience the most friendly service in all of Laguna Beach. Should you be returning, I hope you will have a chance to stop by and see our upgraded facilities.

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Reviewed 15 November 2010

It's been over a year since staying at the Pacific Edge. Upon my return it was great to see the fresh colors, new pool furniture, and deck. The new valet parking added convenience and it was great to have the food and beverage option of the Beach House.

What hasn't changed are the incredible location, smiles, can-do attitude, and the instant feeling of being relaxed from the moment we arrived.

We stayed in the building next to the lobby. We had a glimpse of the Pacific Ocean which was nice but there was no need to sit in our rooms. The beach is right there! With perfect weather, we arranged for Paddle Board lessons through Costa Azul. The shop is right next door to the hotel and Rod the owner took great care in teaching my sons and me.

We also had a chance to enjoy many of our favorite eateries ... Taco Loco across the street is inexpensive and quick. The Penguin Cafe has the best banana pancakes in town and Salernos had a delicious Chicken Parmesan. We also sneaked in a snack at Scandia Bakery while perusing the galleries and shops on Forest

I wish this beach vacation would have lasted longer ... we'll just have to go back to the Pacific Edge again soon.

  • Stayed: November 2010, travelled with family
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Thank XXXian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2010

We stayed at the Pacific Edge last Saturday night, and thought it was way beyond what we expected for the price. $149.00 for an ocean view room, with an VERY comfortable king size bed. It's not a Four Seasons, but the view and cleanliness make up for it. The staff was great and we were within walking distance of several great restaurants. We really enjoyed it and will return.

  • Stayed: November 2010, travelled as a couple
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Thank Chuck95825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pacedge, General Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded 8 November 2010

Thank you for your comments, we are happy that you enjoyed your visit!

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