I so wanted to love this place. I booked their best room, #101, over six months ago for my husband's birthday. Front desk service from Ana was very cordial. Yes, parking was tight but we lucked out on a good safe space by the office. Yes, we had to lug all of our luggage down stairs and a steep path to the room. Found the room air conditioned and clean. Lovely deck, but everyone can see you and everyone needs to walk past to get to the beach. Settle in to a comfy chair to relax in the room, close my eyes and .... what's that?? Sounds like a herd of elephants upstairs. Back and forth, stomp stomp stomp. Non stop. There's two room above ours and ZERO noise insulation between our ceiling and their floors and decks. Thankfully they were older and went to bed early, but also got up early waking us at 7:45 every day (ugh).
Amenities: pool - um, no thanks. Indoors and smelled swampy and weird, can't even describe that. Activities - a broke down pool table. Towels (in room) were SOOOO old and frayed. I think I scratched myself with them. One old, frayed, stained bathrobe for the two of us to share (lol). A stained dishtowel to use in the kitchenette which had a rusty, dirty refrigerator. Lumpy, flat pillows. Drapes were good, but were about to fall out of the ceiling due to the screw coming out of the plaster. Had to ask for a DVD player, go get it ourselves with no instructions and no remote (I didn't even use it, ultimately. If I want to set up a peripheral device to a TV set, it's not worth my time and effort).
I wish I could say we loved it and can't wait to return, but I can't at this point. Maybe in time, when I forget the negative stuff and just remember the nice view. But sometimes a nice view just isn't enough. A little quality control would go a long way in this place. That and insulation. Seriously.
- Official Description (provided by the hotel):
- Relax year-round at this beach resort, set in tropical gardens terraced to the ocean's edge. Enjoy the ocean surf and spectacular views in a quiet setting. Relax in our heated sauna, indoor salt-water pool and Jacuzzi. Enjoy a Free continental breakfast in the cozy lounge and complementary Internet property wide. Parking is free and we are located close to downtown in world famous Laguna Beach. Come stay with us, this hide-a-way is waiting for you. ... more less
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- Also Known As:
- Laguna Riviera Beach Hotel Laguna Beach