As was the service and experience at this place. Decent stretch of beach is basically the best feature of this beach motel. The room we had was quite dated, not new (rug had to have been 20 years old- gave the impression of dirtiness) with a busted shower door, and when we arrived, we realized that a better room (e.g., not right on the busy street with all the accompanying noise, actually having a beach view) would have cost us double. Also we had booked on Booking.com and the desk person was exceedingly unhelpful in trying to help us negotiate a new room- we would have paid more for a better spot but ended up giving up because of the hassle. We changed our stay from two nights to one night. Breakfast included was not bad, although it was kind of awkward as served right in the front desk lobby with staff doling out portions of things that realistically should have been self serve (e.g., coffee). The indoor pool was the draw for us, but it is really old and badly in need of updates. Nonetheless the kids had fun swimming and it helped with the unseasonably cold weather we experienced. Still, it's weird being in the pool with the walking and vehicle traffic, including city buses with a full view of it all!
Day desk staff was more friendly and helpful (apologetic) than the night person and was helpful in issuing a refund for the second night, which we ended up being charged for, despite making the switch to one night through Booking.com ; had it not been for that factor, we would have rated this place as "poor".
Didn't really understand how urban the environment of this motel was; for that reason and these others, probably wouldn't return here. They seem to be updating it one bit at a time, so no doubt it will soon be a lovely boutique motel (and they are clearly already charging a premium for updated rooms with views). Overall too rich for us with our Canadian currency- we definitely saw better value for money on this trip!