I have family in Laguna Beach and have stayed here twice. Unfortunately they have not been our best stays. The Hotel needs updating but that is no problem because it was clean. However, the staff was unfriendly to the point I avoided them. The food service was good, especially room service and restaurant. I loved our servers. Very good service and smiles. Wish I could rememember their names as they really saved the day as to our opinion on the service at the hotel.
- Official Description (provided by the hotel):
- The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more less
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- Also Known As:
- The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
- Holiday Inn Laguna Hills
- Laguna Hills Holiday Inn