My husband planned for us a wonderful little get away for the President's Holiday Weekend in Lake ArrowHead. Our stay was for one night. The description and pictures of this cabin/home "marketed" the place well...However, it over promised and undelivered. I am sure in its hay day this was a great place....but the years has taken its toll, and its obvious that no repairs and no special attention or cleaning has been given to this place. We extended the invitation for my sister and her husband to join us that weekend for dinner and we were glad when they were not able to make it. We were embarrassed we had ended up with this place. We abided by the terms of the contract exactly....and YET, it took 2 1/2 months for us to receive our $400 deposit back....AND it was with our constant prompting. In addition, Ms. Frantz charged us her $19.68 fee for accepting a credit card payment. ....??WOW?? SERIOUSLY!! Talk about cheap and penny pinching.....we were not giving any courtesy , or apology or discount for allowing her to be late and making us wait not only the 45 days as stated in her contract but an additional 14 days AFTER !! At first, I didn't want to be soo vocal towards this place because I did not want to hurt my husband's feelings....but after our stay, and all the delays with getting our deposit back, AND the paypal charge deducted from our deposit....he even agreed....it was not worth the drive, stay, amenities and the waiting for the deposit back.... We are lucky we even got the deposit back. There are other very nice places in Lake Arrowhead...we encourage you to shop around before booking your stay with Ms. Frantz.
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