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“Terrible treatment”
1 of 5 bubbles Review of House of Siloam

House of Siloam
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House of Siloam
Ranked #4 of 9 Hotels in Lake Elsinore
Lake Elsinore, California
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
“Terrible treatment”
1 of 5 bubbles Reviewed 6 October 2011

Do not use this business. First let me say I did not get to stay at this business. Why? Because I called 2 times to get further information and possibly to make reservations for my family, and both times got hung up on. Why you ask, well because I speak English. I was blown away that I call a business in America and then hung up on because the person answering does not speak English. I called twice and both times a female answering said, " I dont speak English" and then instead of trying to help me hangs the phone up on me. REALLY! I am so pissed that I was treated like this that I wanted to advise others, I mean if you only speak English how do you make a reservation?! So do not give these people your money they do not deserve to be in business for the terrible customer service. They wont get mine.

  • Stayed October 2011, travelled with family
    • Service
Helpful?
12 Thank angela d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Los Angeles
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 March 2010

I have been to House of Siloam in Lake Elsinore, California many times and have come to really like this place. I have been to quite a few hot springs and the sulfur hot springs water at the House of Siloam is the best quality I have ever experienced.

All the rooms have hot sulfur mineral water directly piped into each room so you can cook in the kitchen with the sulfur hot springs water or take a long soak in the Japanese style bathtub filled with hot sulfur mineral water. The effects of the sulfur hot spring water are amazing.

The rooms are not very luxurious but that is understandable because their room rates are very competitive for what you get. This is not like your high-priced high-end spa. It is a simple quiet relaxing place for you to get away from your busy lifestyle.

The owners, who are Korean and Japanese, are very friendly and respectful. I would recommend House of Siloam if you are a connoisseur of sulfur hot spring water and into natural healing and relaxation.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Gongji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yboogie
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 April 2009

This is a delightful place to visit. I have gone with my family on multiple occasions. The staff are delightfully warm with big smiles and a really welcoming attitude. It is a active sulfur spa and there really is a rejuvenating effect that comes with it. Big bonus... they speak Japanese and Korean, people who like hot springs. The last time, they also had a massage therapist who is trained in many different techniques. Great place to get away from the complications of life. The rooms are large suites. Some have kitchens, other can accommodate up to 6 people. Each room has a bath tub connected directly to the spa water. Some have special large tubs. There are also spa jacuzzi outside for all, a sauna and warm pool with both spa and regular water mixed together. There are also some fun free games(air hockey, foosball, baskeball, etc.) for the kids. Great place to get away to take the family. I have heard they also host small retreats and conferences.

  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank yboogie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 March 2008

Whenever me and my wife get tired of the crazy LA life, we go out to House of Siloam to stay for the night. It is located walking distance next to lake Elsinore and next to the downtown area with restaurants. The rooms itself are modest and dated, but are equipped with a kitchenette for $100 a night ($20 less if you plan to go on the weekday). For a $20 upgrade, you can get a bathroom with a large tub where you can be submerged into chest-deep water. They are located on a natural hot spring, so the hot spring water is piped into the plumbing. They also have various "spa" amenities such as an outdoor pool (naturally heated from the hot springs) outdoor jacuzzi, indoor jacuzzi, and sauna. They also have BBQ grills, air hockey, and ping pong tables for the kids. All in all, with the various amenities that House of Siloam provides, it's worth the price.

http://www.houseofsiloam.com/

Helpful?
7 Thank skynsidhawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about House of Siloam

Property: House of Siloam
Address: 215 W Graham Ave, Lake Elsinore, CA 92530-3739
Region: United States > California > Lake Elsinore
Amenities:
Swimming Pool
Hotel Style:
Ranked #4 of 9 Hotels in Lake Elsinore
Hotel Class:2 star — House of Siloam 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
House Of Siloam Hotel Lake Elsinore

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