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“It was great-will return next year for sure.”

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Quality Inn & Suites Irvine Spectrum
Ranked #9 of 10 Hotels in Lake Forest
Scottsdale, Arizona
1 review
“It was great-will return next year for sure.”
5 of 5 bubbles Reviewed 13 August 2010

I was very happy with this hotel. The on line description fit the real place very well. It was close to everything I wanted to do. The staff was most helpful and the room an breakfast area was clean and great. Even the cocktail hour was good. Would go back in a heartbeat and will recommend it to my friends.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 41sunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
homeawayfromhome1, Director of Sales at Quality Inn & Suites Irvine Spectrum, responded to this review, 23 August 2010
Thank you for your kind remarks. It is nice when the description is the same as the Hotel, I am glad you enjoyed the Breakfast and the Manager Reception. We look forward to your return visit to the Hotel.
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143 reviews from our community

Traveller rating
    36
    37
    36
    17
    17
See reviews for
36
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Springfield, MA
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 10 August 2010

Hotel is very pretty. Lobby is beautiful. McDonald's so close I thought we were parked in their parking lot! Lady at desk, nice, but rough around the edges! Gave us our key, went up to the room....TV on and suitcases....someone else already assigned to room. Sat in hallway with kids while husband got us another room. Bathroom was small. Sink was outside of toilet and shower area. Room was a tad small, but fine. Breakfast area was large, but still crowded. Man filling the food was terrible at it. Couldn't keep up. Dropped huge boxes of plasticware on counter because he couldn't even keep those filled. There were round eggs that were gross, sausage, cereals, breads, juices, coffee, and waffles. There are two waffle makers....second one was over on the other counter, nobody noticed it at first. Lots of little bugs flying around....probably because doors were open when we arrived the night before. Chinese restaurant on property, didn't eat there. Overall....good stay. Stayed here because it was near Wild Rivers Water Park....literally like three minutes up the road. Just stayed one night. Was the most expensive hotel we stayed at during our trip to California from the east coast. Payed about $130 with AAA discount. Nieghborhood was nice and felt safe. There was an outdoor pool, but we didn't use it. Internet didn't work with my new lap top.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gymath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 19 June 2010

Very good hotel, wel taken care off.
Friendly staff, good breakfast and lovely rooms. Not a bad thing to say about.
Would definetely recommend!

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juuls27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
homeawayfromhome1, Director of Sales at Quality Inn & Suites Irvine Spectrum, responded to this review, 16 August 2010
Thank you for taking the time to write your review of our Hotel. We really do appreciate it and are very happy that you were so pleased with your stay.Please visit us again if you are in the area. We have worked very hard to ensure guest satisfaction.
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NY
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 1 January 2010

If you just need a place to stay and don't require anything fancy, this is the place for you. There's a small pool, but I didn't swim in it. The water looked kind of cloudy. But I wasn't there to swim anyway. The hotel has a weird setup in that some of the hallways are open-air, so you're outside in some of the hallways to your room. That can make it kind of loud at times in your room (if it's near the hall, which mine was) because you can hear people talking and rolling their suitcases down the hall. The room has a sliding glass door that leads out to a very small balcony that seemed kind of pointless to use because you couldn't see anything except other rooms (at least where I was). The breakfast included with your stay was a plus, though it's just prepackaged danishes, toast, cereal, yogurt, fruit, sausages and mushy hash browns. And coffee, tea, juice and milk. Better than nothing. There's free wi-fi, but my connection worked only sporadically. There's a computer and printer in the lobby that you can use, though. The night light in the bathroom was a nice touch. I saw in some of the other reviews people complaining about the smell of Chinese food from the on-site restaurant. You can smell it near the restaurant, but it's not that bad. Perhaps that's because my room wasn't near the restaurant--the smell didn't carry over that far. I would stay here again if I needed an inexpensive place to stay. It's located between a gas station and a McDonald's if that matters to you.

  • Stayed December 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mln27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
from wash.,dc
2 reviews
1 of 5 bubbles Reviewed 11 October 2008

This stay has to be the worst. The TV did not work when I arrived switched rooms, could not get a hold of front desk many times, no answer, refridgerator did not work, lost food, staff did not seem to care or offer to help how to show how things worked. Maid put my blankets on the floor, and then on the bed. Staff hardly speaks English. Not shown how phone works. 800 line did not work. Bird poop near the pool, on railings, on balcony on floor surrounding pool. Argumentive manager did not try to do better but argue he was right. Staff at front desk not there a lot of times. I saw them on the computers a lot. Ran out of eggs 7:20 in the morning at breakfast. No cable, no premium channels can do better for the money. Hot tub broken. Was told by front desk the laundry worked it did not. Staff at front desk lied to me and said they did not know the managers name, but they gave the name to my father when be called. Unfriendly staff, musky smell in hall ways.

Do yourself a favor and check out La Quinta or other, for they care about their customers...and will do whatever it takes to keep them...
..fix problems....Best West LakeForest does NOT CARE!!!

  • Liked — The only thing was the bed was comfortable nothing else
  • Disliked — Everrthing, but manager Darren was argumentative, staff was not helpful...
  • Stayed October 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank smartgalfreqtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
homeawayfromhome1, Director of Sales at Quality Inn & Suites Irvine Spectrum, responded to this review, 22 June 2010
I am sorry to hear about your experience, I would like to point out that this review is from 2008
and when the property was Best Western. it is now 2010 years later and is operating as Quality Inn & Suites and has Choice Brand Standards to adhere to. As well as some updates, some remodeling, and some new staff. We have many loyal guests and are dedicated to guest satisfaction. We hope you will come and see for yourself.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antioch, CA
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed 7 July 2008

I am usually tolerant of economy motels, but I would not go back here. To be fair, the property looked nice, and it was clean. The water pressure was good, and the iron and fridge were in working order. The bagels were fresh. And I paid only $109 for a room with 2 queen beds. But...

First of all, it was very humid inside. The weather outside was not, so it was clearly an issue at the motel. The room was strangely shaped, so the air conditioner was actually pointed at an angle towards a wall, rather than into the room, so it didn't help much. In addition, the exhaust fan in the bathroom was not very effective, and it just made the humidity worse.

The bed was uncomfortable, and the pillows were lumpy and flat. The towels were thin.

In this age of cable and satellite TV, there were very few TV channels available.

I can see now why motel rooms often have an extra sink outside the bathroom - this one didn't. Traveling with my husband and two sons, I did not have an extra place to do my hair, put on make-up, etc. I even had to move the coffee pot out onto the dresser, and had to announce myself as I opened the bathroom door to get water.

The staff did not replace the cofffee or cups we used on the first day.

Warning: While the water in the pool was nice, the pool had an "L" shape, and you couldn't see around the corner. A parent of young children would have to be particularly vigilant.

I thought that Best Western was a higher quality chain than some others in the area, but I was wrong.

  • Liked — The location was very good.
  • Disliked — The humidity and uncomfortable beds.
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Cleanliness
    • Service
Helpful?
Thank Samantha_Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brick, NJ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 24 April 2008

I stayed in this hotel for business travel. The room was just acceptable - clean, but not much natural light, and a little claustrophobia inducing. The main problem with this place is that there is a Chinese restaurant on the first floor, so the entire place smells of Chinese food. I like the food as much as the next person, but it was nauseating to smell it all the time. Plus I saw someone drying noodles over a bucket outside (seriously).

The pool did not look like something most people would want to swim in.

A colleague of mine got stuck in the elevator there for about 10 minutes, and the staff did not seem concerned or apologetic when she finally got out.

I stayed in a room toward the front of the hotel and was OK, but a friend of mine who stayed farther back said she didn't feel safe.

The continental breakfast is a joke - some apples, plastic-wrapped danishes, bad coffee, and hard-boiled eggs (which were my saving grace, incidentally). Generally nasty, and the smell of Chinese food doesn't help.

  • Stayed September 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mudskipper27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Irvine Spectrum

Property: Quality Inn & Suites Irvine Spectrum
Address: 23702 Rockfield Blvd, Lake Forest, CA 92630
Phone Number:
Region: United States > California > Orange County > Lake Forest
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 10 Hotels in Lake Forest
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Irvine Spectrum 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The Quality Inn & Suites hotel located in Central Orange County provides inviting accommodations close to many leisure and business points of interest. Saddleback Church, Irvine Spectrum Center, Verizon Wireless Amphitheater, Laguna Beach, Saddleback Memorial Medical Center and the University of California, Irvine are just minutes away from this Lake Forest, CA hotel. All spacious guest rooms offers balconies, refrigerators, microwaves, coffee makers, large working desks, hair dryers, irons, ironing boards and cable television with free Movie Channels, ESPN and CNN. Select rooms include in-room hot tubs. We are 100% NON SMOKING Hotel. Connecting rooms can be requested per availability. Ask about our pet-friendly rooms (fees apply). This Lake Forest, CA hotel provides features like: Free hot breakfast featuring eggs, meat, fresh fruit and make-your-own pancakes; Free wireless high-speed Internet access; On-site authentic Chinese restaurant; Outdoor pool and fitness center Business and leisure travelers visiting this California hotel will welcome additional conveniences, such as an on-site guest laundry, business computer center and access to copy and fax services. The hotel offers two meeting rooms for meetings and social events that can accommodate up to 100 people. The area includes a multitude of fun and exciting outdoor activities including championship golf courses, tennis courts, and attractions. Shopping, eateries and entertainment venues at Laguna Hills Mall, South Coast Plaza, Fashion Island and Orange County Great Park are all within 15 minutes of the hotel. The John Wayne Airport is just 12 minutes away. Anaheim resort attractions such as Disneyland and Disney's California Adventure are within 20 minutes. ... more   less 
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Also Known As:
Quality Inn & Suites Irvine Spectrum Hotel Lake Forest
Quality Inn And Suites Irvine Spectrum
Quality Inn Lake Forest

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