I spent 2 days at this property. The hotel gave me exactly the type of room I requested. (Quiet High Floor). The staff was all pleasant and helpful. The breakfast buffet was a good value. The free internet was useful.More
- Free Wifi
- Free Parking
I spent 2 days at this property. The hotel gave me exactly the type of room I requested. (Quiet High Floor). The staff was all pleasant and helpful. The breakfast buffet was a good value. The free internet was useful.MoreShow less
Thank you very much for your review, We appreciative you letting us know how you were pleased with your stay with us having the room type you requested, our staff was pleasant and helpful and enjoyed our good value breakfast. We look forward to your return when you are in the area, and look forward to exceeding your expectations again.
Only stayed one night, but the location here is stunning. Very nice people, great customer service. They even comped my breakfast. How nice. It was clean, new and pleasant and just as nice as some of the more upscale hotels that I stayed at on my trip. I would stay here again if I was in the area.
Thank you, for taking the time to write this wonderful review! We love to read that you enjoyed your stay at our hotel where it is located, and I'll be sure to forward your comments to our staff that gave you a great customer service and that we are nicer than more upscale hotels. Again, thank you for the recommendation, and we hope to be able to welcome you again soon and hope you will stay longer than one day.
All amenities, close to shopping and restaurants, and great comfortable rooms and beds. I would recommend. We were on business and would definitely stay again. Close to beaches for night walks and 1.5 hrs from airport. Staff was welcoming and breakfast was served with a smile.
Thank you for the wonderful review! Nothing makes us happier than reading that you had a " Great Stay" . We'll be sure to recognize out staff for a job well done that you are wlcomed and served in our restaurant with a smile.. We hope to welcome you again soon on your next business trip or for leisure.
A quiet place that seemed fairly clean. Nothing stood out as great or poor except the wait staff for dinner and breakfast were very nice. There are a couple of restaurants within walking distance that you can't see when you get to the hotel that are about 1/2 mile away. In a small mall hidden behind the Mercedes dealer there is a sushi spot (high end) a Jersey Mikes Subs, a fish place, a taco/mex type place and a Hawaiin motif place that I didn't go in. There is also a cool bookstore on the road to the hotel that sells books for a dollar.
Thank you very much for your review,We appreciative you letting us know how you were pleased with our restaurant staff. Our hotel is less than a ¼ of a mile from restaurants, theaters and shopping. As well, our parking lot is directly connected to miles of jogging, hiking and biking trails and only 10 minutes from Irvine Spectrum shopping center. We look forward to your return when you are in the area, and look forward to exceeding your expectations.
cooling unit died in middle of night filling room with burning smell that made it difficult to sleep through. then the room became to hot to sleep in. Staff was informed in the morining. They made no attempt to compensate me for this extreme inconvenience. Not what I have come to expect from a Hilton property.
Thank you very much for taking the time to write a review. We always appreciate constructive comment. We have taken your comment seriously and made sure that it is addressed. We appreciate you e-mailing us back and letting us know that we've renewed your confidence with our hotel. We are looking forward and meeting you in person on your next stay
My experience in this particular hotel has been a very pleasant one. The staff were very helpful and polite, The actual room was large and had amenities that came in very handy. My overall experience of this Hotel is Very Good.
Thank you, for taking the time to write this awsome review! We love to read that your experience of our hotel is Very Good and I'll be sure to forward your comments to our staff for them being polite and very helpful. Again, thank you for the recommendation, and we hope to be able to welcome you again soon!