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“My stay”

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Best Western Plus Irvine Spectrum Hotel
Ranked #4 of 10 Hotels in Lake Forest
Certificate of Excellence
1 review
“My stay”
Reviewed 10 August 2014

I was having a hard time finding a place in Southern Caliornia. The selection seemed minimal. Prices were high and the reviews were awful. My father's caregiver recommended the Best Western Plus because a friend worked there. The location was ideal. I called up and found out not only were rooms available but the price reasonable. I believe it had not been showing up on some sites because of limited availability. The room was great. It was a suite with two flat screen TVs. The furnishings were nice. The breakfast buffet was plentiful. And parking was indoors. A great place. I will be back.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 57allenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear 57allenc,

Thank you for your kind review! We appreciate the time you took to let us know how much you enjoyed your stay at our hotel. We are glad to hear that we surpassed your expectations - as it is our goal to exceed the expectations of every one of our guests.

Please come and visit us soon. Our entire staff is ready to make your next trip to Orange County your best experience yet.
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357 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Edgar, United States
1 review
Reviewed 9 August 2014

Clean, spacious, well kept, nice staff and good location make this a place of choice. BUT their internet sucks. Drops off all the time, slow, doesn't work in the rooms very well. They need to fix this. We use Wi-Fi for our personal communications and are tired of constantly dealing with the problems at this hotel. If not for this problem we would stay there anytime and recommended it highly other than this one issue.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear Daniel,

Thank you very much for your words on your experience at our hotel. We do our best to provide all our guests with comfortable accommodations.

Please accept our apologies for the inconveniences that our Wi-Fi created for you. We are definitely addressing this issue by updating our equipment and increasing our bandwidth, which should have it corrected right away.

We are glad that you enjoyed our hotel's cleanliness, location and facilities. We would like to invite you to give us a try again on your next trip to Orange County so we can have a chance to impress you with the high standards of service which we are known for.
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Reseda, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

We could not have searched out a nicer or more accommodating hotel. It was convenient to everything we wanted to see, quiet, staff was pleasant and extremely professional. The hot breakfast was an added perk that I was not expecting. The pool and jacuzzi were well maintained.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear Donna,

We truly appreciate your nice compliments. Our staff and management work hard every day to make our guests feel special when they stay with us. Our commitment is to provide each and every guest with our own brand of warm, positive service.

It's a pleasure to see that you were able to enjoy our accommodations and amenities. Please come back and visit us again soon. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one.
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San Diego, California
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 August 2014

I was very impressed with the "lay-out" and architecture of the hotel. Though I stayed (I believe) in a standard room, I saw a sort of "Town House" type room called a "tower room" within the same hotel. Absolutely beautiful, with a spiral staircase leading to a bedroom in the already spacious suite. I will probably return to this Best Western Plus "\Spectrum" Hotel as soon as funds provide, just to stay in this Tower Room. There is much to do and see in the Lake Forest area (a rather well kept secret).. But now, I KNOW!!!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank rlashman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Thank you very much for your kind words. Our staff and management take pride in knowing that we were able to make your Orange County vacation a pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service.

We are happy that you enjoyed our hotel's architecture as well as our facilities and amenities. Please come back and visit us again soon. We will be sure to have one of our Tower Suites available for you. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one.
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Medford, United States
1 review
Reviewed 30 July 2014

Location to rest of Family was reason I chose this Hotel. Also I am a Best Western reward member. Accommodation's were clean but outdated. The TV's were not user friendly. Took too long to turn on and too long to change channels. Other than that, we had no other issues with this Hotel. I would stay here again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Walter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear Walter,

Thank you very much for your comments regarding your stay at our hotel. It is through your comments and suggestions that we can know how well we are living up to our standards. We are glad to hear that you found value and convenience in the facilities and amenities we provide. Our staff and management are happy to hear that we were able to provide you with helpful and courteous service.

We apologize for the difficulties you experienced in operating our TVs. We will do our best to update them and ensure that they are easy to operate.

Please come visit us again soon. We will be delighted to be your gracious hosts again on your next trip to the Orange County area.
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Santa Clarita, California
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2014

Hotel was good for the price. Large room with a living room that had a fridge & microwave and extra TV so that kid could watch in one room and wife could nap in the other. Pool & spa were fine. Skip breakfast - food was mediocre and they only had one staff who was cooking and serving the meat & eggs, and cleaning, and stocking! We have been to many Best Westerns and other hotels that do this style breakfast, and everything is self-serve. If they are so concerned about manning the food, they should have adequate staffing and not make the hotel guests wait in long lines for mediocre food.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lawrence H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Thank you for taking the time to give us your opinion about your stay with us. We are glad to hear that you enjoyed our clean rooms and friendly service. Our goal is to provide clean, comfortable accommodations for a great value to all our guests.

Please accept our apologies for the inconveniences you encountered at our complimentary breakfast. We work constantly to improve the quality of our product and services, and we will take your suggestions to ensure that our breakfast service is always excellent.

We look forward to seeing you again on your next trip to Orange County. It will be our pleasure to be at your service again and to ensure that your next stay with us is more enjoyable than the last.
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Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 July 2014

This is a hidden gem of a hotel. We stayed a couple of months ago with our soccer team and enjoyed the hotel so much we came back for a mini vacation. Hotel is right off the freeway in a business area and is very quiet. The grounds and rooms are clean and inviting. We had a double queen suite and the room was large and comfortable for a family of 4. If you use the pull out sofa it would still be comfortable for 2 more travelers or kids. Breakfast area was nice. it had hot foods and pastries.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Eric T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear EToldman,

Thank you very much for taking the time to let us know how much you enjoyed your stay at our hotel. We are glad to hear that we surpassed your expectations and that you chose us again on your return trip. Our goal is to exceed the expectations of every one of our guests.

Please come and visit us soon either with your soccer team or on a relaxing vacation in Orange County. Our entire staff is ready to be your warm and gracious hosts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Irvine Spectrum Hotel

Property: Best Western Plus Irvine Spectrum Hotel
Address: 23192 Lake Center Dr, Lake Forest, CA 92630-2837 (Formerly Irvine Suites Hotel)
Phone Number:
Region: United States > California > Orange County > Lake Forest
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Lake Forest
#5 Business Hotel in Lake Forest
#5 Romantic Hotel in Lake Forest
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Irvine Spectrum Hotel 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Centrally located in the heart of Orange County, the perfect hotel in Lake Forest awaits your arrival! Set among the palms of sunny Southern California, the BEST WESTERN PLUS Irvine Spectrum Hotel is perfect for the leisure and business traveler. Service, amenities and locations make this the perfect hotel choice in Irvine. Hotel guests will be centrally located to many of Orange County's most popular attractions including Disneyland, Knott's Berry Farm, Newport Beach, Laguna Beach and the Orange County Great Park. Shopping, eateries and entertainment at South Coast Plaza, Fashion Island and Irvine Spectrum Center are within minutes of the hotel. Other guest favorites include the Verizon Wireless Amphitheater, Saddleback Ministries, University of California Irvine, Chapman University. Our corporate guests appreciate being close to more than 100 corporate offices, John Wayne Airport (SNA) and the Irvine Spectrum. The BEST WESTERN PLUS Irvine Spectrum Hotel offer spacious, well-appointed guest suites. Each of our guests rooms are designed with your comfort in mind: microwave, refrigerator, complimentary high speed Internet access. Our amenities include all the comforts of home: complimentary hot breakfast; fitness center, guest laundry, outdoor pool and spa...Just to name a few! Corporate Travelers appreciate the onsite business services such as our fully equipped business center as well as meeting facilities. And of course, where would you be without your furry best friend? Pets are always welcome! Whether business or leisure travel, the BEST WESTERN PLUS Irvine Spectrum Hotel is a perfect choice for your next trip! ... more   less 
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Also Known As:
Irvine Hotel Lake Forest

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