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“A solid 3.5/5 hotel that offers a good value for your dollar” 3 of 5 bubbles
Review of BEST WESTERN PLUS Irvine Spectrum Hotel

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BEST WESTERN PLUS Irvine Spectrum Hotel
Ranked #4 of 10 Hotels in Lake Forest
Certificate of Excellence
East Windsor, New Jersey, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A solid 3.5/5 hotel that offers a good value for your dollar”
3 of 5 bubbles Reviewed 26 August 2014

After a recent two week stay, I'd say that this hotel deserves a solid 3.5 stars.

My overall stay was very pleasant. I checked in late in the evening and was up in my room in short order. The room did have a somewhat musty smell, but opening up the windows or turning on the AC solved that issue for me.

My first impression of the room was that it was very spacious and clean. The bathroom is a nice size and again, very clean. The updated decor is simple, but works to give it a slightly more upscale look. I appreciated that there were plenty of outlets around to plug gadgets into and even two flat screen TVs. I also appreciated that there was plenty of space to spread out and lay your stuff out.

During my stay, I did notice that, because of the design of the courtyard, noises from the pool area were very loud whereas you can barely hear the sound from the 5 which it is near. However, there were relatively few guests here and the ones that were here were generally quiet. If you need to sleep in absolute silence, this place may not be for you because of the courtyard has a way of amplifying sound.

Aside from that, I think that there are only a few other negative points to consider. First, the parking spaces are quite tight. It can be a challenge parking larger vehicles. Second, the elevators are really, really awfully programmed and you'll need to share them with the cleaning staff. Third -- and perhaps the most important -- is that the bed is as stiff as a board. This is easily my biggest complaint about this hotel as all other aspects were really what I would expect at this price point and didn't bother me that much. But with a bed this firm, you will wake up wondering if you've rested at all!

That said, I would say that there are plenty of pluses for this hotel as well. The hot water comes on instantly. It is within walking distance of a McDonald's if you need to grab a quick bite. The included breakfast is simple but gets the job done (and you can get eggs cooked to order). It's within walking distance of an excellent park to get a nice jog in the morning. The service staff are all friendly and work hard. For example, cleaning hours are from 9 - 2 but a cleaning lady noticed me walking into my room with a Do Not Disturb sign on it at 3 PM and asked if I wanted room cleaning (which I politely declined).

If you are in the area and you are looking for a good value, I think it's hard to beat this Best Western (especially if you like a FIRM bed).

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank chrlschn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 9 September 2014
Dear chrlschn,

Thank you very much for your comments regarding your stay at our hotel. It is through your comments and suggestions that we can know how well we are living up to our standards. We are glad to hear that you found value and convenience in the facilities and amenities we provide. Our staff and management are happy to hear that we were able to provide you with helpful and courteous service.

We truly appreciate the time you took to give us such a thorough review of your stay. We are definitely going to use your comments to make any necessary improvements to ensure that we always deliver great experiences to all our guests.

Please come visit us again soon. We will be delighted to be your gracious hosts again on your next trip to the Orange County area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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339 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Los Angeles, United States
1 review
5 of 5 bubbles Reviewed 25 August 2014

Its a one bedroom apartment minus the kitchen. My kids got their own sofa bed and television. I closed the bedroom door to not hear Disney channel. The staff was very friendly and helpful. Great space. Having a fresh hot breakfast cooked to order was awesome!!!!

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Juan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 9 September 2014
Dear Juan R,

Thank you very much for your kind words. Our staff and management take pride in knowing that we were able to make your Orange County vacation a pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service.

We are happy that you were able to enjoy our facilities and amenities as well, and that they were a great value for you.

Please come back and visit us again soon. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 18 August 2014

The hotel was very clean and there was lots of parking. We were in a queen suite and it was nice to have another room to watch TV instead of sitting on the bed. The breakfast was great, the chef cooks you eggs, hash browns, bacon or sausage. You can also make your own waffle and they had lots of drinks and pastries to choose from also. We will definitely be staying at this hotel again as my daughter starts UC Irvine in the fall and this hotel was only 13 mins away.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 694serenab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 9 September 2014
Dear 694serenab,

Thank you very much for your feedback about your experience at Best Western Plus Irvine Spectrum. It's a great pleasure knowing that we were able to make your time in Orange County pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service.

We are happy that you were able to enjoy our facilities and amenities as well - especially that awesome cooked-to-order breakfast.

Please come back and visit us again soon. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one. Don't forget to ask about our special rate for UC Irvine.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lockport, Il., United States
1 review
4 of 5 bubbles Reviewed 18 August 2014

We were four people staying in a suite. There was plenty of room. The room was very clean. Any requests were met immediately. Good value. Easy access to freeway and airport. Pool was very clean and enjoyable. We were able to use computer in the lobby to print boarding passes and get driving directions to restaurants and and entertainment.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 9 September 2014
Dear Sandra B,

Thank you very much for taking the time to tell us about your stay with us. We are happy to hear that we were able to meet your expectations! Our staff works hard every day to provide our guests with clean, comfortable accommodations for a great value. Therefore, it's a pleasure to see that you enjoyed your time at our hotel and that it was a good value to you. We hope that you got to enjoy the best of Orange County during your trip.

We look forward to being your warm, welcoming hosts again during your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 14 August 2014

Booked this hotel last minute as we were seeing a concert at the Verizon Wireless Amphitheater nearby. Hotel is in a decent area, easy on and off access to Fwy. Staff at front desk were extremely friendly both during check-in and check-out. The room was comfortable, not overly spacious, but they've remodeled them to be nice, with crown mouldings, etc. A separate living room area with TV with a couch and chair, and then we had two queens in bedroom area. Bathroom is very small with a shower and toilet only. There is then a bowl sink that sits on dresser in front of the beds. This is an awkward set up, but one that was "ok" for a one night stay.

There was a group of teens/young adults loitering by the elevators when we arrived back to the hotel after the concert. Later, as I was laying in bed, I could hear loud talking and horsing around, then about 30 minutes later a major altercation between what sounded like a male and a female started with screaming and yelling, cursing and horrible name calling. I am unsure if it was the same group of young people, but I was just getting ready to call the front desk when it stopped. It scared me enough that I got up and checked the locks on our room door to make sure ours was locked, as I was traveling without my husband this time and just my two daughters. Otherwise, the beds were comfortable, bedding decent and it was an overall comfortable stay for an inexpensive last minute hotel booking.

Breakfast looked unappealing and we did not stay for the food, but we rarely do these days. Coffee was also disappointing. Within a few exits of South Coast Plaza for some upscale shopping and one exit away from the Irvine Spectrum for additional shopping.

If you're looking for a no frills, clean and inexpensive place to stay, this will work fine.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 9 September 2014
Dear Tammy B,

Thank you for taking the time to give us your opinion about your stay at the Best Western Plus Irvine Spectrum. We are glad to hear that you enjoyed our clean rooms and friendly service. Our goal is to provide clean, comfortable accommodations for a great value to all our guests. We work constantly to improve the quality of our product and services, and to ensure that every experience with us is warm and enjoyable.

We look forward to seeing you again on your next trip to Orange County.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 August 2014

Everything at this hotel exceeded my expectations! The staff was friendly and helpful and the breakfast was good, except they had turkey bacon instead of real bacon. I would definitely stay at this hotel again.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear Joe,

Thank you very much for taking the time to let us know how much you enjoyed your stay at our hotel. We are glad to hear that we surpassed your expectations - as it is our goal to exceed the expectations of every one of our guests.

Please come and visit us soon. Our entire staff is ready to make your next trip to Orange County your best vacation yet.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 12 August 2014

We went to Laguna Beach for PAGEANT OF THE MASTERS...& this hotel was very close. Good breakfast ... traveled with friends who stayed in another room. Only problem: our room had noise from the air conditioner (not ours, we turn it off at night) probably next to our room..... People at the front desk very helpful and friendly.... Would recommend this hotel.....

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank SRfolkdancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review, 25 August 2014
Dear SRfolkdancer,

We are glad that you chose us for your recent trip to Orange County. We hope that you enjoyed your time at the Pageant of The Masters.

On behalf of our entire staff, we would like to thank you for your kind words. Our staff and management take pride in knowing that we were able to make your Orange County vacation a pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service.

Please come back and visit us again soon. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Irvine Spectrum Hotel

Property: BEST WESTERN PLUS Irvine Spectrum Hotel
Address: 23192 Lake Center Dr, Lake Forest, CA 92630-2837 (Formerly Irvine Suites Hotel)
Phone Number:
Region: United States > California > Orange County > Lake Forest
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Lake Forest
#5 Family Hotel in Lake Forest
#5 Business Hotel in Lake Forest
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Irvine Spectrum Hotel 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Centrally located in the heart of Orange County, the perfect hotel in Lake Forest awaits your arrival! Set among the palms of sunny Southern California, the BEST WESTERN PLUS Irvine Spectrum Hotel is perfect for the leisure and business traveler. Service, amenities and locations make this the perfect hotel choice in Irvine. Hotel guests will be centrally located to many of Orange County's most popular attractions including Disneyland, Knott's Berry Farm, Newport Beach, Laguna Beach and the Orange County Great Park. Shopping, eateries and entertainment at South Coast Plaza, Fashion Island and Irvine Spectrum Center are within minutes of the hotel. Other guest favorites include the Verizon Wireless Amphitheater, Saddleback Ministries, University of California Irvine, Chapman University. Our corporate guests appreciate being close to more than 100 corporate offices, John Wayne Airport (SNA) and the Irvine Spectrum. The BEST WESTERN PLUS Irvine Spectrum Hotel offer spacious, well-appointed guest suites. Each of our guests rooms are designed with your comfort in mind: microwave, refrigerator, complimentary high speed Internet access. Our amenities include all the comforts of home: complimentary hot breakfast; fitness center, guest laundry, outdoor pool and spa...Just to name a few! Corporate Travelers appreciate the onsite business services such as our fully equipped business center as well as meeting facilities. And of course, where would you be without your furry best friend? Pets are always welcome! Whether business or leisure travel, the BEST WESTERN PLUS Irvine Spectrum Hotel is a perfect choice for your next trip! ... more   less 
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Also Known As:
Irvine Hotel Lake Forest

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