I recently stayed at Bear River early October with my husband. We had encountered a hiccup on day one of our vacation and had to call Bear River to help us re-do our reservation. They were LIFE SAVERS! The room had been booked thru Expedia but Expedia would not allow us to change the reservation so I called Bear River directly to see if there was anything they could do. The women I spoke with told me they would allow me to cancel with Expedia and they would MATCH the deal I found on the room and allow me to re-book it with them problem free. I called expedia back and advised them that I had spoke to the hotel and they approved my cancellation, they spoke to the hotel to confirm and then agreed to refund my transaction and cancel us out.
When we arrived at Bear River they were very friendly and all I had to say was my first name & the employee knew exactly who I was and was ready for us. ( tell me that's not a dream not having to explain yourself again ) :) I was very pleased!
The entire staff was friendly, they must have a rule that if a guest walks by they have to greet or acknowledge them in some way or another. I think this is great regardless if the people are just overly kind or if they're forced by policy to ack. It made us feel like they really cared about us.
We played slots in the casino after check in, my husband hit 2 minor jackpots and I sat down on the same machine after him and hit the same minor jackpot. We were up $500 in less than an hour! Wasn't a fan of "Cali-style" craps, the cards really mess me up. I am too used to Vegas craps- in cali it seems that what you roll isn't really what you roll and that confuses me too much.
I didn't know about the craps until we were there so that's the only reason I wanted to list this so people who like craps but haven't played in a cali-casino- now you know its a little different :)
We will come back to Bear River! I recommend it to anyone traveling this part of the country.
- Official Description (provided by the hotel):
- The all-new Bear River Hotel is the newest addition to Bear River, here to make your gaming experience even better. The hotel complex features a new restaurant complete with a new menu and a spectacular view of the Eel River Valley and Pacific Ocean, a lobby bar, 105 guest rooms (many with amazing views of the valley and ocean) and meeting space, all connected to the award-winning Bear River Casino. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hotels.com and Booking.com so you can book your Bear River Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.