I did not even last a night here. My party arrived early before check in around 1 pm and they did not allow us to check in early. Because we didn't have our room yet, we asked if they could store our bags as we did not have a car. They said they could but made us leave our bags outside. We left for a bite to eat and returned. When we were checking in, the woman at the front desk was rude and spoke minimal English. When we finally got our room there were several things wrong. There was a large hole in the blanket, mould in the caulking in the shower, the toilet paper roll was almost empty, and the door didn't shut properly. Not to mention there was no elevator to get our luggage upstairs. I called Choice Hotels who contacted the hotel. The manager came to take a look and brought the maid. We showed him the problems and he yelled at the maid in front of us (not at all professional) and claimed the black caulking was actually clean. He left and then without knocking, the maintence person barges into our room to recaulk the bathtub. We then get switched rooms. In the new room, the sheets were dirty. As we booked through Hotwire, I called and complained to them. I did get a refund. This is advertised as a 2 star but I've stayed in hostels nicer than this. The beds were rock hard and the rooms were very dark and dingey.
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- Also Known As:
- Long Beach Econo Lodge