We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great place to stay in Long Beach!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Long Beach
Ranked #8 of 56 Hotels in Long Beach
Certificate of Excellence
Chesterfield, Missouri
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place to stay in Long Beach!”
4 of 5 bubbles Reviewed 19 August 2014

The hotel is excellent and the staff very helpful. The only reason I didn't give this hotel 5 starts was because of the long check-in line and long check-in process. we were in Long Beach for a conference and it took very long for the staff to check us in - and then when we checked in and our rooms weren't ready yet, we had to wait in line again in order to get our room keys.

However, the rest of the stay was great. Great room, very friendly and helpful staff and great location.

Room Tip: Ask for a room that faces the bay.
See more room tips
  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Linda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 27 August 2014
Please accept our sincere apologies for your stay. We try our hardest to alleviate wait times at check-in. We will make sure to bring your comment to our front desk team so that they are aware and perhaps create a system for a more efficient check-in process. Thank you and be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,186 reviews from our community

Traveller rating
    483
    410
    189
    70
    34
See reviews for
204
192
65
545
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 17 August 2014

The Westin is great compared to many others, and they seem to care. But some drawbacks, like: showers are weak and seem more like trying to bathe in the rain (not in a good way) and had to ask for more towels, but then again, that's something that I ask for everywhere. On the upside: the staff is cool, the pool is a cool swimming pool, the dry sauna and gym are open 24/7, and there are abundant restaurants around. Also the rooms are attractive and clean. I can happily recommend this place, but I hope they know guests have to take 30-minute showers to feel clean instead of a 5-min water-blast like at home.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Joey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 19 August 2014
Thank you for your staying with us. We know there are many lodging choices here in Long Beach and are humbled you chose us. Please rest assure that we have sent your comment to our engineering department so that they may be able to identify and give attention to those rooms with low shower pressure. Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

I tagged along on my husband's business trip and this hotel was perfect. He was out with the car on some of the days but I could walk everywhere and enjoy the pool and the health club when I wanted to stay at the hotel. The trip was off to a great start when Kenisha checked us in. She has a warm, sincere smile and was truly anxious to make sure everything was right for us. The rest of the staff were also friendly and accommodating. The bed was really comfortable and the room was lovely. I would highly recommend it to others who want to stay in Long Beach.

Room Tip: We were in a quiet corner suite and it was very nice.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nanopp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 19 August 2014
What an inspiring review! We appreciate your stay and the time you took to mention one of our stellar team members. It is our hope that you will return so that we may able to continue to surprise and delight you. Be well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

I had to move my rating to 3 stars. The hotel recently changed out all the shower heads to a low flow rain head shower. The pressure is half of what the heavenly shower heads were and now you have to take a shower twice as long to get the same clean feel. Shower head pressure is one of my pet peeves when it comes to hotel and if a hotel has low pressure, then I'm out. While this has been my main hotel in Long Beach, I will be considering other options until they bring back the old shower heads.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank chopper7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 19 August 2014
Thank you for your review. We have updated our showers to stay true in our mission to make a green choice as well as being on brand. We will try our very best to increase the water pressure in our property so that future guests may enjoy our Heavenly amenities to the fullest. Again, thank you and please accept our sincere apologies for your stay. Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

Good bed, room was clean and quiet but warm due to very weak AC. Neither phone in the room worked properly, staff said they hadn't been able to "get the programming fixed." The knob on the tub that is supposed to lift to start the shower was stuck. Maintenance finally got it in the up position and turned on the shower - the "rainfall" head worked, but the "wand" had a leak which sprayed water out of the side of the handle. Free wifi in lobby only, computer in lobby is $6.95 for 15 minutes of use, takes 3 minutes just to get you online. The "minibar" in the room isn't - according to the engineer who came to see if it was working "it's more of a cooler." Probably won't ever stay there again.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank riverpark10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 19 August 2014
You are absolutely right in your review. We are in the process of taking a look at our current room offerings and addressing items such as what you have experienced so that future guests may be able to enjoy a flawless stay. Again thank you and we apologize for the shortcomings. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
150 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 12 August 2014

We used this as a one-night stopover after flying in from the east coast. We are Westin/Starwood fans and the Westin Long Beach did not disappoint. The rooms have the same decor and feel that we have come to love, and of course the heavenly bed was super comfy. We ordered room service and it was outstanding, both the food and service. All of the staff were super friendly. I'm totally recommending a stay here. The only small opportunity for improvement was the lobby area --- its nice and spacious but could use a refresh sometime in the future.

Room Tip: Become a Starwood member -- its free to join!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank misterduffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 19 August 2014
What a wonderful review! It has left us feeling inspired to do our best daily. We are taking steps to better present our wonderful property and hope there's a future stay with us so that we may be able to showcase the very best of the Westin brand. Be well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
5 of 5 bubbles Reviewed 11 August 2014

the room was beautiful and the staff and service were so helpful.
very peaceful. great vacation spot. everything was very clean. very pretty hotel.
we had a wonderful time and definitely recommend this place.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank stacey h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, 19 August 2014
Thank you for staying with us! It has been our utmost pleasure to serve you. Please visit again soon so that we may continue our tradition of unparalleled service and attention. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Long Beach hotels
0.3 mi away
Hyatt Regency Long Beach
Hyatt Regency Long Beach
#3 of 56 in Long Beach
4.0 of 5 bubbles 2,197 reviews
0.4 mi away
Hyatt Centric The Pike Long Beach
0.9 mi away
Hotel Maya - a DoubleTree by Hilton Hotel
Show Prices
Show Prices
Show Prices
0.7 mi away
Hilton Long Beach
Hilton Long Beach
#6 of 56 in Long Beach
4.0 of 5 bubbles 1,170 reviews
0.2 mi away
Renaissance Long Beach Hotel
Renaissance Long Beach Hotel
#5 of 56 in Long Beach
4.0 of 5 bubbles 690 reviews
0.4 mi away
The Varden Hotel
The Varden Hotel
#1 of 56 in Long Beach
4.5 of 5 bubbles 895 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Long Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Long Beach

Property: The Westin Long Beach
Address: 333 E Ocean Blvd, Long Beach, CA 90802-4800
Phone Number:
Region: United States > California > Long Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Long Beach 4*
Number of rooms: 469
Official Description (provided by the hotel):
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Odigeo, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your The Westin Long Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Long Beach Hotel Long Beach
Westin Long Beach
Long Beach Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing