We booked this hotel for ourselves and my BIL and SIL and their kids because of their park and cruise special. For $155/night, you can leave your car there for 7 days for free rather than pay port parking at $15/day. The taxi ride both ways is paid by the hotel, but it comes to about $18 one way (in case you're pricing this out); we tipped $5 each cab. We stayed the night before as well for about $106, so you'd only have to pay the higher rate once. I will admit that $106 is a lot for this type of lodging though. This hotel does not have an elevator, so you do have to lug your luggage, and we had lots of it. There is one ice machine for the entire hotel, and it's downstairs, so make sure you get your ice before you get into your pajamas.
Our room has a king bed with a sofa bed. The room was clean (no leftover hair or toothpaste spray from previous guests, for example, ugh!). Our mattress was very comfortable, and my husband said it was better than our own bed. My daughter had to sleep on the sofa bed and was not as pleased since she could feel the springs, but she's a trouper and seemed to take it in stride especially since she was so tired every night. The hotel has rooms with inside and outside corridors, but both of our rooms were inside, and we were on the second floor. I didn't hear our neighbors next door or from the outside. Occasionally, we would hear sirens, but that's like our house (not because we live in a bad neighborhood but because we live near a fire station). Although we were pleased with our room, our in-laws were not. My nieces said their room smelled like "old people" and "pee." I think they meant like a stereotypical nursing home! My husband went over and said that he could smell urine in front of their room from the hallway carpet.
The hotel is in a more industrial, mixed use neighborhood. I didn't see people lingering or groups of thugs or anything like that, as I know there are some comments about the neighborhood. I felt safe in my room and in the area. If I had to go to the CVS across the street at night, I would feel comfortable doing that. There are several restaurants within one block radius, and Cambodia Town is about a mile away in case you want to explore a different culture :) We dropped by twice for food, the morning of our cruise and when we came back. There are several guys who work at night, and at least one of them patrols the area. On our first night, we saw him actively at work (patrolling, not finding bad guys!), and the second night, I saw at least three guys working there.
Keri was extremely helpful; I think she found her calling in customer service. She took care of our taxis both to and from the port. I suggest that you check in with her the night before and let her know what time you want to leave for the port so that she can have taxis ready for you. Speaking of the port, we got to the port at 1:15, and there was no waiting!
This hotel worked out for us for our goals of being close to the port and saving on port parking.
- Official Description (provided by the hotel):
- Ideally located Comfort Inn & Suites provides easy access to waterfront attractions, including the historic Queen Mary ocean liner, Carnival Cruise Terminal and the Royal Caribbean Cruise Line and Catalina Island. The hotel is also just 3 miles from the Long Beach Airport. ... more less
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- Also Known As:
- Comfort Inn And Suites Long Beach
- Comfort Inn & Suites Long Beach Hotel Long Beach
- Comfort Inn Long Beach
- Long Beach Comfort Inn