Myself and my husband planned a wonderful day of sightseeing in Long Beach; so I went on line and found a reasonably priced motel to spend the night in so we didnt have to drive all the way back home that evening. We had a difficult time locating the motel as it is on a very busy blvd. and there are no signs until you are right up on top of it. The place is a DIVE, small dirty, very little parking. When you try to register you have to talk thru a window; as the office is securely locked. The manager was extremely RUDE. I went up to the window to let them know that we were not staying since I was nervous to be in that neighborhood and not impressed by there unkept appearance. I made a reservation the day before online on their web page. The manager told me we WOULD BE CHARGED FOR THE ROOM REGARDLESS since I didnt cancel three days prior to my scheduled arrival time. Again I remind you my reservation was only one day old; after a huge ARGUMENT with the manager he called the owner on the phone, I explained the situation to him to no avail, 2 weeks later they charged by credit card. They had no business asking for my credit card info in the 1st place as I had the option of paying cash which was clearly stated on the web page Dont even bother with this place unless YOU LIKE GETTING SCREWED OVER
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- Also Known As:
- Carlton Motel Long Beach Hotel Long Beach