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“Great place to stay before your cruise”

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BEST WESTERN of Long Beach
Ranked #11 of 56 Hotels in Long Beach
GreenLeadersSilver level
grandmakarenjo
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great place to stay before your cruise”
4 of 5 bubbles Reviewed 5 August 2014

We flew in, the kids and grandkids drove in. Great shuttle service ( Thanks Martin : ) to downtown, the airport and we left the car there while we cruised. Neighborhood not the best but not the worst either. Close to McDonalds and the Metro is across the street. Our room was nice the pool was great. Normal breakfast.

Room Tip: the elevator is slow
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank grandmakarenjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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874 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 5 August 2014

This hotel was in a awful part of town. Someone on the street actually hit my son in the head. While at the gas station across the street from the hotel someone was banging on my car screaming profanity. The free shuttle the hotel offers only runs until 4:30 PM. Therefore, if you want to do Shoreline Village, or downtown Long Beach at night, plan on driving and spending a lot on parking and give yourself an extra hour to find parking (which is almost impossible on weekends). They keep the guest washer in dryer in their parking garage. Even if this hotel was in a safe neighborhood, why would they subject their guest to doing laundry in a parking garage? The staff was nice and the room was comfortable and price was reasonable, however t I would never stay or recommend this place.

Room Tip: It is extremely noisy due to the Metro Stop directly across from hotel, therefore ask for a room tow...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 August 2014

This place has bed bugs!!!! When I complained to the hotel management, they didn't seem the least bit concerned. The bed sheets had HUGE bugs crawling around, as well as small ones. DO NOT STAY HERE! Absolutely unbelievable!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tori020214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikesandhu, General Manager at BEST WESTERN of Long Beach, responded to this review, 11 August 2014
We appreciate you reaching out via Trip Advisor to share your experience at our hotel. We would like to personally discuss your experience and connect you with our Director of Operations. As an additional note: We've met with our senior management team in conjunction with our pest control company and had the room inspected by a professional team, the report came with no bug activity in room. We are confident that this will not be an issue in the future and are diligently monitoring to ensure this does not happen again. Please contact us at management@bwoflongbeach.com. We apologize for the challenges you experienced. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Desert, United States
1 review
3 of 5 bubbles Reviewed 31 July 2014

They still have Queen beds rather than doubles like Holiday Inn Express. Rooms were large. Internet services is not good. Kept having problems with email, getting on websites and definitely poor in the streaming video category.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Pearle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikesandhu, Manager at BEST WESTERN of Long Beach, responded to this review, 2 August 2014
I want to thank you for taking the time to leave your review of your stay with us. We truly appreciate your patronage and we are very happy to know that you enjoyed the extra space on our queen size Beauty Rest pillow top mattress. We apologize for any inconvenience on any issue with the video streaming video category we have in place a technical support team available 24/7 to assist with any settings needed to be adjusted to make your tech device to work properly with our internet network. We like to invite you to stay with us at the Best Western of Long Beach for business or pleasure when visiting Long Beach California.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

My husband and I just stayed here for 3 nights as we attended a 3 day convention. The staff was helpful and courteous, and the continental breakfast is a great benefit. The beds and pillows were comfortable enough to sleep well. On our first night, one of the rooms next to us had the TV on loud and people were talking loudly at about 12 am so I called the front desk to complain. A few minutes later, the room was quiet, and we were able to sleep. I learned the next day that one of the staff came up to the room next door and asked them to quiet down. I love the fact that they offer a complimentary shuttle to the arena; this was a great benefit to us. You have to schedule this in advance though. The driver was 10 minutes late from the scheduled time each day, which was annoying because no one likes to wait, but it wasn't such a big deal. I still arrived to my meetings on time. They also have a big fridge in the rooms, and a nice sized microwave. Everything was clean and decent in the rooms. I would stay here every year for my conventions.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lils R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 21 July 2014

Located in a run down, dirty part of town. Interior and exterior need improvement. This hotel was below BW standards in our estimation. The bath tub had someone else's hair in the tub and on the towels, long strings of black hair.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 626terryr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 July 2014

I was at this hotel with a friend of mine and for my birthday week. The beds were very comfortable however, we stayed in room 224 I didn't like the fact that the outlets were so bad I couldn't even charge my phone near the bed or plug anything in, the only good outlet was in the bathrooms. The area was pretty crazy, but if you have a vehicle you are fine. The breakfast area is good as well, just wish there were different options of food, it's the same food everyday and it can get blahh after staying for so many days yet there isn't any restaurants in the walking distance.
The front desk staff were helpful, but the van driver was very rude and looked like he hated his job, he did not communicate with us at all during the drive nor greeted us before the ride and wasn't talkative at all it was very uncomfortable having him give us a ride couple of times.

Room Tip: I would choose something far away from the street because the Metro Station, Daycare, and Auto Shop...
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  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank SNella7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN of Long Beach

Property: BEST WESTERN of Long Beach
Address: 1725 Long Beach Blvd, Long Beach, CA 90813-1931
Phone Number:
Region: United States > California > Long Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Long Beach
#4 Best Value Hotel in Long Beach
#18 Business Hotel in Long Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN of Long Beach 3*
Number of rooms: 98
Official Description (provided by the hotel):
Best Western Of Long Beach counts with the highest rating in value in the Best Western System. ... more   less 
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Also Known As:
Best Western Of Long Beach Hotel Long Beach
Best Western Long Beach
Long Beach Best Western

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