Terrible terrible terrible. Where to start?
1. No matter what day you call, no matter what rules they cite, the $39 rate advertised on signage is NOT applicable at any time (even though it’s worth that amount or less).
2. Crappy crappy crappy customer service no matter what shift. Staff is rude and refuses to accommodate any reasonable guest request.
3. Despite the multitudes of prostitutes coming in and out in various states of undress, staff members repeatedly insisted that I was not allowed a guest. Firstly no guests after 11pm (they called me in the room @ 10:55) lacking alternative lodging due to the Grand Prix, I was forced to check out before the opportunity to renew and read my rights regarding their policy that no guests are allowed at all.
4. BUT - the lighting in bathroom (with clogged shower drain) was great for putting on makeup in the morning.
- Also Known As:
- Luxury Hotel Long Beach