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“A Trip Back In Time”
Review of The Queen Mary

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The Queen Mary
Ranked #9 of 55 Hotels in Long Beach
Certificate of Excellence
Kitchener, Ontario
1 review
“A Trip Back In Time”
Reviewed 4 March 2014

Our room was much larger than expected although the bathroom was very small and needed work. The main fault with the bathroom was the tub. It was very narrow and slippery. Taking a shower was very dangerous. Food and tours were excellent as well as all the mementoes and photos. We would stay there again!

Room Tip: Washroom needed some work. The bathtub was far too narrow and dangerous.
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  • Stayed March 2014, travelled as a couple
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Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 5 March 2014
James -

Thanks for the feedback and we are glad you had a nice visit. Sounds like you had one of the original bath tubs - aren't they a trip???

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
La Habra, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

We had a blast at the Queen Mary, like we always do. The only compliant I would have is that I got one of the large suites which is suppose to accommodate up to 4 people I believe. It was just me and my friend, but there was only one bed and a very small couch. I wish they would put a second bed in that room or replace the couch with one that has a bed in it. Other than that the room was great!

  • Stayed February 2014, travelled with friends
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Helpful?
1 Thank Eric1134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 5 March 2014
Eric1134 -

Thanks for the feedback and we are so thrilled you had such a wonderful experience aboard the ship. Contact the front desk if you need anything additional for your room.

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2014

For a first time visit, our family really enjoyed their overnight stay. Great room with suite for our 2 kids.(Beware of very thin walls- but hey, it's a ship) We ate at Chelsea's (good food), and took a late reservation but should have checked in to see if we could eat earlier. Food is expensive, as we spent over $32 just for coffee shop continental to-go food, as are the tours (over $50 for one tour for 4), but having said that, our kids couldn't stop raving about the 35-minute ghost tour, and we parents enjoyed learning more about the ship and its history. The Diana exhibit was extensive & very nice, too. Overall, great experience, although we would skip the room & just stay for the day next time.

  • Stayed February 2014, travelled with family
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Helpful?
Thank Gwendolyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 10 March 2014
Gwendolyn R -

Thank you so much for the feedback and we are so glad you had such an awesome experience aboard the Queen Mary!

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 March 2014


I would try to obtain a package deal if you'd want your money's worth for this property. Room Service affordable and fast. Bell captain service on day of check out very horribly slow. Front desk personnel at check in rather bland and cold almost to the point of being rather robotic.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank caro3245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 5 March 2014
caro3245 -

Thanks for the feedback and we are so glad you had a great visit to the Queen Mary. Great tip on looking for packages.

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DC
Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 March 2014 via mobile

I spent two nights in a deluxe king room and loved it. It's a fascinating place to stay, but know that you're not at a modern hotel with all the comforts and space of the 21st century. Go into it with the mindset of going on a cruise ship and you'll be fine.

Full-price rates are reasonable, but I got a 50% off flash sale rate that made it a steal. I only stayed two nights out of the week I'm in long beach because I wasn't sure how comfortable it would be, but I'm kicking myself for not staying longer.

My one issue is that parking is very expensive and should really be comped or halved for overnight guests.

Definitely check this place out, and absolutely take the opportunity to explore the ship by night on your own.

Stayed February 2014, travelled solo
Helpful?
1 Thank dcatravelerDc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 5 March 2014
dcatravelerDc -

Thanks for the feedback and for the five stars! So glad you took advantage of our 50% off sale - for you Trip Advisors out there - follow us on facebook or sign up for our enews letter to get notified of these type of sales!

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, California
2 reviews
Reviewed 3 March 2014

We thoroughly enjoyed our stay aboard the Queen Mary! Exploring the ship was fantastic. The service was excellent. The food was delicious. The tours were very interesting. The only drawback -- the room was smaller than I expected and I was surprised there was no coffee service in the room. I'd do it again in a heartbeat, though. It was great

Room Tip: I thought the room was small for the price, especially considering the cost of everything else while...
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Laurel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 5 March 2014
Laurel D -

Thanks for the feedback and we are so thrilled you had such a wonderful visit to the World Famous Queen Mary!

We cannot wait to host you again soon!
-The Queen Mary Commodore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemet, California
1 review
Reviewed 3 March 2014

The room was awesome. The service was superb. Plan on walking much as there is a great deal to see and enjoy. Must see Observation Bar coffee is free refills. Sir Winston's is great dining, we were celebrating out 24th wedding anniversary and the chef made a special dessert on the house for us.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, 5 March 2014
Regina M -

Thanks for the feedback and we are so thrilled you had such a wonderful visit to the Queen Mary.

Happy belated anniversary!

-The Queen Mary Commodore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Queen Mary

Property: The Queen Mary
Address: 1126 Queens Hwy, Long Beach, CA 90802-6331
Phone Number:
Region: United States > California > Long Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Long Beach
#8 Family Hotel in Long Beach
#13 Business Hotel in Long Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Queen Mary 3*
Number of rooms: 365
Official Description (provided by the hotel):
The historic Queen Mary is home to a 343-room Art Deco Hotel, where guests relive the excitement of cruising in the style of the 1930's without ever leaving port. Now permanently docked, yet still afloat, the Queen Mary is a must-see attraction which offers a variety of historical, paranormal and educational tours, unique shops, meeting & banquet facilities, three award-winning ocean view restaurants, unique hotel rooms and much more. Don't miss your chance to visit an iconic landmark! ... more   less 
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Also Known As:
Queen Mary Los Angeles
Queen Mary California
Queen Mary Long Beach

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