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“Very Good Value in Los Alamitos” 4 of 5 bubbles
Review of BEST WESTERN Los Alamitos Inn & Suites

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BEST WESTERN Los Alamitos Inn & Suites
Ranked #1 of 3 Hotels in Los Alamitos
Certificate of Excellence
Palm Desert, United States
1 review
“Very Good Value in Los Alamitos”
4 of 5 bubbles Reviewed 26 January 2014

Convenient to Knott's Berry Farm. Recently renovated. Very clean and well run. Friendly, helpful staff. Breakfast was very good and included french toast, sausage, eggs, and fruit. Fortunately, breakfast was not crowed. Be sure to request room away from the busy highway on which the hotel is located.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylin F, General Manager at BEST WESTERN Los Alamitos Inn & Suites, responded to this review, 3 April 2015
Thank you for your feedback! So very happy to hear that you have noticed our renovations. I must say that has changed most of our customers perspective on our hotel. On behalf of our whole team we would like to thank you for your business. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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184 reviews from our community

Traveller rating
    73
    63
    33
    10
    5
See reviews for
77
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10
42
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Las Vegas, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 24 January 2014

This hotel is very close to Knott's very farm (about 4 miles). It is also close to Seal's Beach. You can walk down to the beach and then afterwards stroll along main street downtown. There, you can shop and go to various resturants. We went to Seafood Resturant and had a very delicious meals. I had Sword fish, my wife had seafood salad and my son had Fish & Chips. They were all good.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kazumasa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylin F, General Manager at BEST WESTERN Los Alamitos Inn & Suites, responded to this review, 3 April 2015
We appreciate your feedback! Location is key and we are glad that you speak to highly of our location. We try our best to provide superior customer care so we thank you for your feedback on our hotel. Hopefully we see you soon! Thank you for your loyalty!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar City, United States
1 review
4 of 5 bubbles Reviewed 5 January 2014

Our hotel stay was good. The rooms were clean and comfortable. When we checked in, half the parking lot was blocked off due to re-surfacing, and there was hardly any parking. And we barely fit in the parking space. We didn't receive any email or any previous information about it, and was told there was no discount for the inconvenience. The "breakfast room" was a little small, but the breakfast was good. As far as I know, there was no exercise room or laundry, and the pool closed kinda early, 9 pm. I would recommend this hotel to anyone!

  • Stayed January 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Erik G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylin F, General Manager at BEST WESTERN Los Alamitos Inn & Suites, responded to this review, 3 April 2015
Dear Guest,

Thank you for your feedback. Unfortunately during the month of your stay we were still undergoing renovations. As much as it helped us in the end it hurt us during this time due to noise & parking complaints. I apologize for the park inconvenience during your stay. I am pleased to announce that we are all done with renovations for now until we start our exterior which will be happening in the next couple of months. If you are in our area again anytime soon we hope to have you back at our location and we can try to provide you with a much better parking situation. Thank you for your business & your feedback. Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trinidad, CA, United States
1 review
4 of 5 bubbles Reviewed 23 December 2013

We have stayed here over 10 times while visiting family nearby. It is a friendly, helpful staff. This time around there was a little more noise from upstairs then usual and the bed and pilllows are getting lumpy (but then, so am I, age does that). The cleaning staff is always great and professional, next time though, we will get a top floor room. Recommend.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylin F, General Manager at BEST WESTERN Los Alamitos Inn & Suites, responded to this review, 3 April 2015
Thank you so much for your feedback! We are glad to hear that you are one of our loyal guests! So we would like to thank you for your loyalty. We apologize for the noise that you experienced during your past stay. The month that you stayed with us we got that quite often unfortunately and it was because we were going through renovations to have brand new rooms. Rooms were being gutted from top to bottom. So once again we apologize for the noise. As for your next visit all you have to do is request a top floor room and we should be able to accommodate your requests. Thank you for your review once again and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
2 of 5 bubbles Reviewed 20 December 2013

My wife and I stayed here for a couple of nights as it was close to friends we were visiting. The front desk personnel were available and answered questions we had. The physical appearance of the property is very bland and seems "old". The room was clean but very basic and dark; the furniture and rugs has seen better decades. Thank goodness we had an upper floor room in the back of the property as their is a busy main road in front of it. the continental breakfast offered was minimal and several items were not replenished very quickly. If we go back to this area we would look for a different hotel.

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylin F, General Manager at BEST WESTERN Los Alamitos Inn & Suites, responded to this review, 3 April 2015
First off we would like to thank you for your feedback. I would like to apologize on behalf of our whole team that your stay wasn't comfortable. We would like to share with you that during your time of stay our whole hotel was undergoing renovations. We now have modern up to date brand new rooms. The rooms were gutted from top to bottom. New carpet, furniture, paint...etc. If you were to ever be in our area again visiting friends we would love it if you were to give us another chance and for you to come check-out our new and improved rooms. We've also changed our breakfast vendor and our guest seem to love the new changes that have been taking place on our property. We do respect your opinions but would also like another chance when in the area. Thank you for your feedback it is greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Escondido, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 November 2013

We stay here because of the convenient location which is half way between our departure point and our destination in Portland OR. On this trip the desk clerk suggested and excellent restaruant in the town of Woodland. I hope we can find it again on our next trip.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminster, United States
1 review
4 of 5 bubbles Reviewed 18 October 2013

Two Westminster (Calif) BWs were full. Had points from previous stays. Great value and very nice room; especially appreciated on a hot day with a power outage at home! Had a 4 year old in tow- a true salvation!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Dennis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylin F, General Manager at BEST WESTERN Los Alamitos Inn & Suites, responded to this review, 3 April 2015
We are glad that we could accommodate you with your stay considering the hotels near you were booked up. We are pleased to announce that since your last stay in October we have renovated all of our rooms completely from top to bottom. Brand new furniture, paint, bath tubs, carpet...etc. We have even changed our breakfast vendor and our guest seem to notice the changes in that as well. Hopefully we get the chance to have you stay at our new and improved hotel. Thank you for your feedback and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Los Alamitos Inn & Suites

Property: BEST WESTERN Los Alamitos Inn & Suites
Address: 10591 Los Alamitos Blvd, Los Alamitos, CA 90720-2113
Phone Number:
Region: United States > California > Orange County > Los Alamitos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Los Alamitos
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Los Alamitos Inn & Suites 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Los Alamitos
Los Alamitos Best Western

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