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“Comfortable stay - definitely a good one”

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Residence Inn Palo Alto Los Altos
Ranked #3 of 3 Hotels in Los Altos
Certificate of Excellence
Reviewed 5 July 2013

I stayed at room 156 (disabled friendly with roll in showers), perfectly met my "special" requirements. The room is really spacious & i could manuover with my wheelchair without feeling crumped. Very comfortable & decent decor. I liked that we had a kitchen with over & stove. Our own fridge that supplies water (no pbm of going down the hallway to get water) :) Ice & water available at the room :) A big plus for me!!!

The breakfast is well spread, we are vegetarians so very limited choice but i saw good options for non-vegetarians. Also, as part of social evening program, hotel offered free wine, beer, soda along with light snacks. Good bargain there for sure.

The staff is really courteous, makes you feel welcomed & very helpful. They cleaned the rooms every day very well.

Internet connection is pretty stable & speedy.

Some options for improvement:
a) the ac in the room we stayed was very loud
b) since we stayed on ground floor, when people above our room walked, there was a huge stomping noise

  • Stayed: June 2013, travelled on business
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Thank Madhumathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 - 114 of 177 reviews

Reviewed 15 May 2013

Stayed at the Residence Inn Palo Alto Los Altos for several nights while in town for business. The hotel grounds are beautiful, staff friendly and accommodating. Wifi is fast and free, breakfast selection is vast, and hotel even offers complimentary dinner each eve. I did not have a car while in town, yet could easily walk to several restaurants, pharmacies, coffee shops, and even a Whole Foods.

My suite was essentially a studio apartment, with a kitchen (including dishwasher and full-sized fridge), desk, and living room area in a separate nook from the bed and bathroom. Hotel gym is actually usable, with newer equipment, hotel also has tennis courts and is in a great neighborhood for an outdoor run.

Overall this hotel is a solid option for business travel. My only complaint is that the bathroom was dated and unpleasant to shower in, the whole bathroom in an aging shade of beige with some suspicious water marks. Thankfully, the sink area is separate from the toilet and bathtub, so didn't have to spend much time in there!

  • Stayed: May 2013, travelled on business
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Thank elizabeth7887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2013

We recently spent two nights at this hotel in a one bedroom suite. The suite had one separate bedroom, a small kitchen area with sink, fridge, stove, microwave and dishwasher. The living room area has a desk, sofa bed, chair and dining table for two plus a desk. The suite was very clean and well maintained and had everything we needed. Their complimentary breakfasts are excellent - fruit, cereal, eggs, sausages, bacon, and just about anything you'd want. The staff is cheerful and friendly, and their evening socials are amazing. They have free wine, beer and soda and more than just the usual popcorn and chips. Some people were making a complete meal out of what they offered. The night we went it included chicken and potatoes. I highly recommend this hotel.

Room Tip: Choose a top floor room. The hotel is set back quite a way from El Camino Real, the main artery, so...
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  • Stayed: March 2013, travelled as a couple
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1  Thank CherylY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2013

This Residence Inn, in the heart of Silicon Valley is a great value. Staff is well-trained and provides a high level of customer service
Easy access to major freeways
Everything you need is nearby
No matter what my request the staff works to find a way to meet my needs.

Room Tip: Main building most convenient
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  • Stayed: March 2013, travelled on business
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1  Thank TDoorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2013

A good value if you utilize the the extras perks provided by the hotel. The extras include: above average free breakfast buffet, evening free happy hour and dinner. I shared a large 2 bedroom efficiency style suite that included a fireplace. Free parking in underground garage keeps car dry and comfortable temp regardless of outside conditions. Staff was polite and friendly. Easy choice for future silicon valley trips.

  • Stayed: March 2013
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Thank redman33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

This hotel was comparable to other Residence Inn properties we have stayed in. Clean, comfortable room. Quiet (we stayed on the top floor as suggested by other reviewers). The bed was too hard for my taste and would be improved with a good mattress pad instead of a very thin one. Nice facilities. Breakfast was very good. Housekeeping staff was great. Wifi was slow as others have noted; fine for answering email, but do not count on streaming a movie. Quality choice for business travel.

  • Stayed: January 2013, travelled on business
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1  Thank etrip2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

Going to Box HQ for a week or a night -- plan ahead and reserve a room here. Very nice hotel, but location is all about this deal. Literally 100 feet from the hotel's backdoor to the Box reception desk. If you don't have a card you will need to walk around.

Very slightly dated furnishings (this must have been one of the early updates), but everything is clean and well maintained. Friendly and helpful staff. Small workout room, but all machines seem to be in good working order.

Los Altos Grill for Dinner....

Stayed: January 2013, travelled on business
Thank 45viking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Palo Alto Los Altos

Address: 4460 El Camino Real, Los Altos, CA 94022-1003
Region: United States > California > Los Altos
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Los Altos
Price Range: £105 - £456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Los Altos 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Palo Alto Los Altos Hotel Los Altos
Residence Inn Los Altos
Los Altos Residence Inn

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