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“Lifesaver, after horrendous flights” 5 of 5 bubbles
Review of JW Marriott Los Angeles L.A. LIVE

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JW Marriott Los Angeles L.A. LIVE
Ranked #23 of 348 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Fresno, California
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Lifesaver, after horrendous flights”
5 of 5 bubbles Reviewed 11 May 2014

Beacon in the night after multiple delayed flights left us stranded at LAX for the night. Appearing at the check in desk at 3 am, disheveled, no luggage, cranky - their front desk team whipped into action! Checked us in, got my daughter a T-shirt to sleep in, all the toiletries we needed for the night. EXCELLENT service. The room was big, clean and with pillow top mattresses. Water pressure outstanding

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tatmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,020 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Mumbai (Bombay), India
Level Contributor
359 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

Nice lobby, good staff and service, good rooms. Overall very comfortable. An excellent breakfast. Located brillliantly. Behind the hotel is alively square with restaurants and a lot of activity. Good fun around

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KanwarTavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

We had a very pleasant stay at this hotel. I was surprised by the decor and cleanliness, pleasantly so. We stayed on the concierge level and really enjoyed ourselves. We ate breakfast every morning at their restaurant - it was delicious and the service was top notch.

I would definitely recommend this hotel and come back for another stay.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ksr2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waynesboro, Virginia
Level Contributor
144 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

As I have mentioned in previous reviews, when I review a luxury hotel, I compare it to similar types of luxury hotels (I fully expect it to be several notches above a Fairfield Inn!). That being said, this hotel deserves a solid 4 star, bordering on 5 star rating. The location is amazing (across street from Staples Center and next to LA Live and the Nokia Theater) and hotel is very fashionable, clean and well attended. As a Marriott platinum member, I was upgraded to a Jr Suite (would love to see a Sr Suite as my room was quite spacious with a fantastic view). I also had access to the "executive lounge", which had a standard breakfast (same each day, which got boring) as well as light dinner food and snacks through the day. Fitness center was quite well appointed although several TV's did not work. Why not 5 stars? I do not like the extra cost for internet (waived for platinum members, but still...), the $42 parking (luckily I took a shuttle but if you drive, park across the street!), no microwave in the suite, no variety in breakfast and several dead TV's in the fitness center. None of them big items, but enough combined to cost a star. Would definitely stay here again!

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

I stayed in a beautiful Executive King Corner Room, it was very large and offered great city views out of both windows. The bathroom was also very spacious with a huge shower too! The hotel is in the LA Live Complex and there's a movie theatre, a bowling alley, restaurants and bars in the complex and it's located next to the Staples Center. The location is fabulous, great for families, friends or couples that want to be in an area with a lot to do within walking distance.

Room Tip: Corner suites are large and over great view of the city, especially at night.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Dorado Hills, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

Hotel room was a bit on the small side, but modern and clean. Bathroom only had a shower, no tub, but that appears to be the trend now. The placement of the shower door and shower controls was bad design. You had to get in to turn on the water to adjust the temp.which meant splashed with cold water until temp was adjusted. Solution is to turn the shower head such that it doesn't splash you when you turn it on. Lots of restaurants near by and Staples center all within an easy walk. Service was friendly, beautiful lobby decor as to be expected at a JW.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank caseygr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 May 2014 via mobile

It is rare that I am overwhelmed or overly impressed with a hotel. This is one of those rare instances. The size and scale of the facilities is overwhelming, and it would be easy for the quality or service to suffer, but not so. The staff has been exceptional, and everything is first rate. I look forward to any opportunity to stay here again!

Stayed May 2014, travelled on business
Helpful?
Thank Jackin614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Los Angeles L.A. LIVE

Property: JW Marriott Los Angeles L.A. LIVE
Address: 900 West Olympic Boulevard, Los Angeles, CA 90015-1338
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 348 Hotels in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — JW Marriott Los Angeles L.A. LIVE 4.5*
Number of rooms: 877
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