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“Remarkable.”

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JW Marriott Los Angeles L.A. LIVE
Ranked #19 of 358 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Reviewed 12 June 2014

So I think the litmus test for a hotel s not when they are slow, but when they are crazy busy - and with the E3 show in town, this hotel was INSANELY busy - as busy as I've ever seen a hotel, and I travel a LOT.
None the less, unlike many hotels, the management had clearly seen this coming, and planned accordingly. Without exception every member of staff, rushed off their feet though they were, were attentative, pleasant, thorough and all in all, remarkable. Service was flawless, my room was spotless every day, and it was quite a thing to behold. Kudos to the management and staff of this hotel - I would unconditionally recommend the JWMarriott LA Live, under any circumstances.

Room Tip: ask, BEG for a corner room - grey views and lots of space!
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  • Stayed: June 2014, travelled on business
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1  Thank EnglishLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,143 - 1,149 of 2,238 reviews

Reviewed 11 June 2014

Great location ! Well stocked lounge. Well trained staff. $40 valet parking, but welcome to L.A. Good place to hang when you are in So Cal. Great places to eat so close you can walk. Lots to do and see in downtown LA

  • Stayed: June 2014, travelled on business
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Thank Joce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

I'm a Marriott Rewards Platinum - so spend a lot of time in Marriott properties. You expect a lot with from the J W Marriott brand and this property certainly lived up to expectations. Room was spacious with contemporary furnishings. Bathroom large and bright. The meeting/convention facilities are also very impressive - but the Platinum and Diamond ballrooms are quite a hike from the guest elevator. Also, if you are attending a large convention, the elevators are easily overwhelmed by volume during breaks, etc. Obviously, proximity to L.A. Live and Staples Center is a huge - and very convenient - bonus. Definitely a hotel I'd look forward to visiting again.

  • Stayed: May 2014, travelled on business
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1  Thank Rihannsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We booked through the Marriott reservation 800 number. We originally booked a larger room but, upon arrival were offered a smaller less expensive room. This offer worked well for us because we arrived early for the Stanley Cup Finals. GoKingsGo! This wonderful hotel was easy to find and the employees from start to finish treated us like royalty. Our room was nice, modern and had every thing we needed. I personally need a little stronger air conditioning. I was ready for the shower issue ( getting a shower while trying to turn on the shower) :)
If you are attending a sporting event, using this wonderful hotel is the comfortable way to go. You simply use the hotel vallet service and walk to the event which takes only minutes.
During our stay I ordered food from room service which took a very reasonable thrity minutes. The salad and pizza were really tasty .
Thank You to the JW Hotel, Staples Center and the Kings for making our 25 Wedding Anniversary Spectacular .

  • Stayed: June 2014, travelled as a couple
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Thank Bblgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

What a beautiful hotel. I've never been to LA Live and to this part of downtown LA, but this hotel is so well located. The neighborhood has a lot to offer. I was there for a conference but it was so easy to walk around and have some great meals nearby, including our favorite at Rosa Mexicano, right next store (ate there three times!)

This hotel has excellent service and the rooms are beautiful and comfortable. The only downside is the very expensive parking (so try and leave your car at home).

  • Stayed: April 2014, travelled on business
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1  Thank SBTravelers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

An easy check in process. We were pleased to learn, on check in at 9am, that our room was available. We were less pleased that a king size bed in our room was not available, despite specific advance request. My wife and I had to squeeze onto one of the two three quarter beds which detracted from the experience.

The room was nevertheless good. We had a great view over the pool, the LA Live precinct and The Staples Centre from the 12th floor. A bar fridge (not stocked) was included in the room. The design of the bathroom is modern, but there was no separate shower. The water pressure was quite low so that shower experience wasn't great at all. The swimming pool facilities are good. I never made it to the gym, but I'm told that there are a few good running routes around the hotel.

We visited for a work conference and had a great experience. A definite recommendation for such conferences.

The concierge staff were helpful.

We also had an easy check out process. Although we checked out earlier than required (in order to do further sight seeing in the area), we were able to leave our bags behind which was useful. It is easy to get around from the hotel. There are bus and metro stops nearby and many cabs wait outside the hotel's reception.

There is also a good variety of restaurants around the hotel in the LA Live precinct.

All in all, a good stay in a good part of town.

Stayed: May 2014, travelled on business
Thank Brent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

Going to Staples Center many times a year - it is usually a 50/50 deal as to whether or not you can get a room. When we do - it is an excellent time. Right in the heart of LA Live and a short walk to Staples.

  • Stayed: June 2014, travelled with family
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Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Los Angeles L.A. LIVE

Address: 900 West Olympic Boulevard, Los Angeles, CA 90015
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 358 Hotels in Los Angeles
Price Range: £239 - £475 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Los Angeles L.A. LIVE 4.5*
Number of rooms: 877
Official Description (provided by the hotel):
Discover a great location and stunning views at JW Marriott Los Angeles L.A. Live. Our hotel in downtown Los Angeles, California offers impeccable guestrooms, a rooftop pool and bar, and outstanding service in a superior setting near Staples Center, L.A. Live and the Los Angeles Convention Center. ... more   less 
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