Ate here in early summer and had a good experience. They have a diverse menu, and the location/view on Sunset is supurb. It has a very unique environment. However this 2nd time, I was sorely disappointed enough that there will not be a 3rd time ever.
After waiting downstairs for someone to greet me at the entrance for way too long, I was asked if I was with the previous guest that had been led up to the restaurant. I said not, and they host and hostess seemed shocked. A hostess who was just clocking in said she would show me to a table, and I was whisked upstairs. I was dining alone. At that time, I sat for a moment before a very attentive server assistant came and gave me water and bread--I love the corn muffins and pretzel breads that are served. Then, after reviewing the menu for several minutes I realized that I had not seen a server yet. I sat. I sat, I sat I sat. I was one of 8 tables filled in the restaurant as I saw others getting service. Knowin what the answer would be, I asked the server assistant if he was my server. He said he was not, apologized, and got the server. A blond woman suddenly appeared "hi there"...no apology, no nothing. She asked if I wanted a drink, and I ordered an Amstel Light and told her I was ready to order as well....the short ribs. A few minutes later the beer was brought--no glass provided, and none offered. So, rather than chaise down the server, who I end up not seeing for about 10-15 minutes while I waited for my food, I grabbed a glass off the table next to mine. Another server brought the ribs--very average, and somewhat bland. Came with some delicious mac and cheese. She came by and said "it's good, right"? Interesting. It was not worth telling how I felt. She asked me if I wanted another beer when i still had half my glass filled--I said I would, expecting I probably wouldn't see her for awhile. As I guessed, I did not see her for about 20-25 minutes. The server assistant, a guy with a beard, was very nice and attentive. The server was horrendous. I got the check from her and got the heck out of there.
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