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“Are you kidding me? No water!”

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Hollywood VIP Hotel
Ranked #188 of 354 Hotels in Los Angeles
Reviewed 18 February 2014

My family and I were at this miserable little hotel which is undergoing renovation. Downstairs looks OK when you enter. But upstairs -- WOW! Watch the loose, sort of taped down plastic covering the carpet, so you don't trip down the dirty stairs! All day long (thankfully we were out seeing the sights!) nothing but hammering and sawing, etc. Started each morning around 7:30am. AND we booked & prepaid for 2 non-smoking rooms -- received only 1. Remember, THIS is in California and non-smoking rooms are mandatory, not optional.

Their website is totally mis-leading! No Business Services center and I relied on that information since my husband needed to be able to fax his reports on Friday 2/14/14 to his office. And the fax machine they had no one could "figure it out." So he had to leave the hotel and find a 24-hour Fedex/Kinkos who handled it for him at additional cost.

Bad thrift store reject furniture in the hallways and in our rooms! I'm not kidding here -- we had to practically climb over the furniture in the hallway to get to the back stairway to get to the parking area, which we had to pay $10/day for. And there was minimal parking available back there due to construction vehicles. We returned on Friday evening to discover some of the hotel's workers had found an old pay phone and they were beating on it trying to get the money out!

Breakfast? When it was gone, it was gone. Stale tiny muffins, fresh bread & fresh croissants, milk OJ and coffee. BUT if you weren't there at 8:45am (when it started) then it was usually gone in about 20-30 minutes.

AND there was no water all Friday night -- and on Sunday morning -- again no running water. This place is a mess and you shouldn't stay there until they are finished with their renovation.
It cost me over $800 for the 2 rooms, 3 nights!!!!

Room Tip: Be sure to ask for a downstairs room -- most of them looked OK. But no water is NO WATER.
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  • Stayed: February 2014, travelled with family
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43  Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 - 194 of 383 reviews

Reviewed 18 January 2014

Reading most other negative reviews we were a bit apprehensive to stay here, but we gave it a go anyway. We were pleasantly surprised! The beds were spotlessly clean - so was the bathroom. The shower (water pressure) wasn't the best in the world but there was hot water, which was good enough for me. It's good value, pleasant environment, simple breakfast and excellent location (right next to restaurants and the metro was ideal).

  • Stayed: January 2014, travelled with friends
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1  Thank Anu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

I spent 4 nights in this hotel and the first 2 nights was really terrible, the room was really big (its a family room) with plenty of windows, and during end of December, the night was pretty cold down there, with no heater, we barely got a decent rest.
there was some renovation going on. The carpet was old and dusty, the sink and bathtub need to be replaced. A bit expensive for the rate, I guess the prime location might be the reason.
A short walk to Hollywood walk of fame, right next to Highland center. Just 5 minutes walk to metro station.
overall, not much to offer, unless you just use it for rest after cruising the city.
the staffs were very helpful , check in and out very speedy.

Room Tip: most of the room are big, even for 4 adults. avoid book for extra breakfast, since it started 8.30 a...
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  • Stayed: December 2013, travelled with family
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3  Thank ratlok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014 via mobile

Older property. Really large room. A little updating would make this property a true gem. Very helpful staff. Nice continental breakfast
Love the convenient parking just outside our door. Only about 2 blocks from Hollywood blvd, etc
Would stay again!

Stayed: January 2014, travelled as a couple
1  Thank Unibolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

this is a great location within walking distance to everything.. The hotel was just purchased by new owners who are highly motivated to get your business. They are remodeling all the rooms and updating all the amenities. Like any new business, they are going through growing pains to get this hotel up to modern standards and needs of their guests. with renovations well on there way., I feel for the money, this is one of the more quaint, quiet centrally located hotels in Hollywood.

  • Stayed: January 2014, travelled on business
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2  Thank ALANGOLD00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

I booked this room for my homeless son for two nights as a means to get him shelter until he found a better arrangement. This was a two--night arrangement only as a means to not enable him. The hotel charged for three. When I requested a refund, they simply said that my son told them he can stay another night. He was not an authorized user for my card and he did not have my card but the hotel let him do so anyhow. This is poor practice and does not follow visa policy. I will make a request from visa for a refund since the hotel will not take responsibility and offer a refund.

Stayed: December 2013, travelled with family
13  Thank daytripperonward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

This hotel offers great location, great value and very attentive staff. Look beyond the cosmetics and you will find this hotel provides great location with the basics. I've stayed at many 4 stars (LA, San Francisco, NY, Las Vegas, Napa Valley) during my US trip over the last 4 weeks, this hotel makes me humble to appreciate what I can easily have if I want it.

Read all the feedback - both negative and positive...makeup your own mind, each person has their own level of comfort. Remember don't expect 4 star hotel if you are not paying 4 star rate.
Some of the plus' include Location, friendly staff, internet access, complimentary breakfast, self service laundry, parking, next door to Highland Centre, easy Metro access.
This is not a 4 star hotel yet and yes it is old. However I was fortunate enough to meet the new owner of this hotel who recently acquired it and mentioned plans of remodelling to commence in a few weeks and this was to be featured on a television show which is very exciting.. Other improvements and changes are already being made so I look forward to my next visit to see the new look and feel.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with this hotel
1  Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibertyHotel1, Owner at Hollywood VIP Hotel, responded to this reviewResponded 28 November 2013

Thank you for taking the time to write about your recent stay. The Hotel is under new ownership and are currently in the process of slowly rehabbing the rooms and overall property. We will continue with breakfast and WiFi for free. We hope to meet you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hollywood VIP Hotel

Address: 1770 Orchid Ave, Hollywood, Los Angeles, CA 90028-4303 (Formerly Hollywood Liberty Hotel)
Region: United States > California > Los Angeles > Hollywood , Central L.A
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service
Hotel Style:
Ranked #188 of 354 Hotels in Los Angeles
Price Range: £91 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hollywood VIP Hotel 2*
Number of rooms: 21
Official Description (provided by the hotel):
Liberty Hotel is a hotel where each guest is delighted by a clean, well-maintained room, a friendly staff, and by travel value in the amenities of each hotel. ... more   less 
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Also Known As:
Liberty Hotel Los Angeles

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