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The Westin Los Angeles Airport
Ranked #50 of 350 Hotels in Los Angeles
Philadelphia
Level 4 Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Needs Update”
Reviewed 29 August 2013

Stayed here for a matter of hours for early AM flight. Lobby looks nice, but hotel is in need of an update. Room had a 'funk' to it, like the A/C hadn't been on for a while and felt kind of dank. Hotwire rate made this property a no brainer for the few hours we needed to be there (of course didn't know what property we were getting for the rate!), but honestly glad we didn't pay more for this room.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank beachmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 30 August 2013
Hello beachmusicBeachmusic,

Thank you for providing comments from your recent stay. We are sad to hear that our hotel did not meet your expectations. We do apologize for any inconvenience!

Please do let us know the next time your travels bring you our way.

Sincerely,

Guest Experience Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,451 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (604)
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San Jose, Costa Rica
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 August 2013

its only a couple of minutes away from the airport, but the facilities and the Great open air reception/ lounge, and common area invites you into another world!. You really feel that it has become a modern gala getaway for just walking past the main gate.

Attentive staff, easy check-in procedures, and the room is quiant and with plenty of leg room to get around. The fare also includes the airport transport, and the food is quite yummy but not exhuberant or elegant, it fits the theme for airport/ stopover stop.

Only thing is you have to pay for wireless, but i guess thats a policy in almost every Hotel chain.

Room Tip: pick one that isn't facing the airport, but the space is great, not easy to upkeep an oldies ho...
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  • Stayed November 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Chafungus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 30 August 2013
Hello Chafungus,

We thank you for taking the time share your feedback with us. Nothing warms our hearts more than to hear that we were able to provide you with a place to rest and renew.

We look forward to welcoming you back again soon!

Remain Well,

Guest Experience Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 August 2013

Nice hotel close to the Airport handy to the freeways, rooms large and tidy with modern decor. Bar and restaurant on the premises, and a great buffet breakfast.Prices are very reasonable for this type of establishment.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank pete66_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 26 August 2013
Hello pete66_10,

We are happy to read you had a great stay and especially delighted to hear that you enjoyed the breakfast buffet!

We look forward to welcoming you back here soon!

Be Well,

Guest Experience Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwin, Australia
Level 4 Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 August 2013

As far as airport hotels go, the Westin sufficed for its purpose. We managed to get an extremely cheap room rate of less than $100 but after staying at the property I definitely wouldn’t pay the advertised room rate. The beds were small and the room we had was very dated. The wifi was not free and service was virtually non existent. The only upside to the proximity is the fact that there was a regular shuttle from the airport to the hotel and that it was walking distance to our car rental location.

  • Stayed May 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank roundtheworldin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 26 August 2013
Hello roundtheworldin2013,

Thank you for taking the time to share your recent experience. We are very sorry to hear your stay was less than enjoyable and not up to your expectations.

We do hope you will return again in the future. Please know that we do offer complimentary internet in our lobby.

Sincerely,

Guest Experience Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanson, Massachusetts
Level 6 Contributor
125 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 August 2013 via mobile

This hotel was great for a quick layover. Only ten minutes or less to the airport. The restaurant in the hotel is real good, I enjoyed the food and drink. The rooms ate pretty straight forward, nothing too fancy. All in all, a good place for the money.

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank willy101112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 26 August 2013
Hello willy101112,

We thank you for taking the time to share your feedback. It is delightful to read that your stay with us was enjoyable.

Please join us again and do not hesitate to let us know if there is anything that we can do to enhance your experience.

Remain Well,

Guest Experience Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia
Level 6 Contributor
191 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 24 August 2013

Just stayed a night on American Airlines as they caused us to miss our connection back to Australia. Well situated next the airport and free shuttle will take you there. Another good part of this hotel as it was conveniently located next door to Thrifty rental vehicles. As we had 14 hours to kill we decided to rent a car and have a look around. Good option if stuck here unexpectedly.
The hotel offers it's usual array of amentites but the hotel rooms are tired and the bathrooms small. I don't know why anyone would stay here unless they had a long layover. Much better options for the money are available elsewhere.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hollywood1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 26 August 2013
Hello Hollywood1973,

Thank you for taking the time to post a review. We are sorry to learn your experience here was below your expectations. We apologize for any inconvenience and will be sure to share your comments with the applicable manager.

We hope you will let us know when your travels take you back to Los Angeles.

Sincerely,

Guest Experience Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level 6 Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 24 August 2013

My wife and I stayed here on an international layover on our way home. The rooms were large, clean and very nice. As with all Westins, the beds are great. If you need a hotel close to the airport, this is a great choice.

  • Stayed April 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottnSummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review, 26 August 2013
Hello ScottnSummer,

We are pleased to read that you had a great stay with us and especially delighted to hear that you were able to rest and recharge during your layover.

We look forward to serving you again the next time your travels bring you our way.

Remain Well,

Guest Experience Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Los Angeles Airport

Property: The Westin Los Angeles Airport
Address: 5400 W. Century Blvd., Los Angeles, CA 90045-5975
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Luxury Hotel in Los Angeles
#32 Best Value Hotel in Los Angeles
#55 Business Hotel in Los Angeles
#66 Family Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
Official Description (provided by the hotel):
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport

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